bebe

I came into this store today to do some shopping. The store was pretty empty and as soon as i walk in there are 4 employees standing in one spot chit chatting and analyzing my every move. The employees here are extremely rude and snobby.

Sale associates talk way too fast don’t know what she’s saying, can’t wait on their customers even though told them to wait be patient, they don’t pay any attention toward people request kept talking on and on over my shoulders being smart mouth/​snooty, wanted to do what they want/​feel like doing, don’t care about others, only themselves, have no patience using word sorry as an apology excuses repeatedly, never fixed the problem, let it slide made things worse, person with unbelievable bad behavior personality all over.
Don’t care for you sales associate have no common sense gave me disrespectful customer service because you didn’t like me for whatever stupid reason, went there for a refund I am going to get it isn’t my problem you female sell clothes at bebe’s that is way too small don’t have bigger size for me, it yours you guys selling it and working for them not me.

I bought a beautiful gown here totally unexpectedly when I randomly went in to browse. I never expect much from this location because the staff, although they say hi, are generally not that friendly.
Then, enter Stasie. She was super sweet from the moment she saw me. She told me about their shoes that were on sale and to let her know if I needed anything. I kept walking around and then found THE dress. It looked very similar to a popular dress that I’d been searching for and pretty much gave up on a while back. It was exactly my size, the only one, and I had to have it. However, it had no price on the tag so I went up to the register where an older lady told me to wait because she was doing something else. It was this fake smile, sort of raised eyebrow, shooing me away look.
I paced around for a few seconds and Stasie pops out again and tells me she can check the tag. After finding out that it was on sale, she set me up with a fitting room to try it on. She also helped me zip it up and told me I should walk around in it since it looks much nicer when you walk and it flares out. The way she spoke, she was literally the most sincere sales associate I’ve ever met at bebe and definitely the nicest. It’s sad that it’s the exception and not the rule.
Needless to say, I bought the dress. The price was super reasonable and the service impeccable. I came out happy. Thanks Stasie!

Some of these reviews are hilarious.
1. If you complain about the prices, you’re an idiot. Nothing here is expensive.
2. If you feel you are being treated with disrespect, then maybe you are conducting yourself inappropriately or have an attitude yourself.
3. Yes, some of their items may be a bit on the «club/​dance» side, but some of their influence is very «Balmainish» this season. So get your head out of the 80’s.
4. Learn how to find your own style. Mixing and following your own true vibe and not someone else’s is truly the best way to go, as well as not trying too hard.
5. If you act like a slut, you are a slut, regardless of the clothing. Don’t blame the clothes, that’s like a rapist blaming the victim, give me a freaking break.
6. I am either an xs or 0,2. Don’t blame the clothing or your age or blah blah blah. If you don’t fit, you don’t fit. It’s not a big deal, but hating is ridiculous. Grow up and either make a change, choice or stop bitching.
7. You don’t have to shop their, no one is holding a gun to your head. Again, stop bitching, go somewhere else and be old, ugly, negative, whatever, somewhere else.
8. They have some great statement pieces and some pieces that may not be your style. Mix them with your LV or Chanel or AG’s and bam! Instantly amazing!
9. The workout wear, IMO, is cute, stylish and fun. I love wearing it (not the biggest fan of names broadcast across my chest but oh well, that’s their style) and again, don’t like it? Don’t buy it? Not «a size 0 or 2 wahhhhhh». Then stop complaining, make choices or wear something else! Really?!
10. They will be just as great and personal as you let them. You want to act like an idiot, then that’s your problem. You want to act like a normal adult, then Lauren, for instance, will go out of her way to find anything and everything for you and if it’s not there, she’ll hunt it down and even call you to let you know.
Moral of the story? Bloomingdales, Nordstrom, Barneys, wonderful? Of course! Bebe really that bad? Any store can have bad apples and good, but check your attitude too, «slutty, non 0 size, too old, everyone else is stuck up, negative, most, if not all, of my other reviews are whining» reviewer.

Dont ever shop at this location! The sales associate and manager are both rude and unfriendly.
I purchased a dress from another location and the manager who was attempting to process my return said there was something weird about the placement of the tag so she couldnt process the return? She then proceeded to ask the associate to grab the same dress from the racks and that dress she picked up didnt have the hang tag she had referenced. She then asked the associate to grab another of the same dress from the racks and this had the hang tag in yet another place. Here we had 3 dresses with hang tags in different places and missing altogether.
Im unsure of what or why this tag issue should ever affect a customer when clearly the tag is placed differently on items even while still in your store.
Bebe needs to get it together if they are going to try and enforce a policy. If you cant get it right yourself, dont try and hold your customers accountable.

Been my favorite store since high school love this store good quality clothes that last

Bebe is my go to spot for when I need a F***K me outfit. Let’s be honest, it is fun to dress like Kelly Bundy sometimes. This is my favorite Bebe location because they seem to be the most stocked. I am not sure why there are so many terrible reviews pertaining to customer service. I have never once been ignored or had some one be rude to me.

Some of the staff here is rude. Would it hurt to smile? No. Absolutely no customer service skills whatsoever. I was in there for about 10 minutes, knew exactly what I wanted, and made a purchase. I don’t understand what their problem was but I did not have a good experience at this Bebe location and won’t be going back. Stay classy Bebe

BUYERS BEWARE: Very small and inflexible window on returns. Better get it back within 21 days, or NO REFUND, not even if purchased on line, never worn, and only 2 days over, as was my case. The policy cost me $ 85, and lost them a customer. No wonder Bebe stores are closing.

Terrible customer service. Someone came up and asked me if I wanted to start dressing room. I said yes and he took my clothes. When I went back to try things on, my clothes had gone missing. The staff was not only unapologetic, but rude. If you’re looking for a high quality shopping experience as well as high quality clothes, look elsewhere.

I am so frustrated and disappointed!!! I got a $ 500 gift certificate from a nice (although clueless friend) to the store. I am 35 and I am not crazy about the clothes they offer — they might be suitable for immature 15-​year olds but definitely not my style. Too slutty, poor quality and taste…
So I called them and asked it I can get cash in exchange for the gift card I got and will never use — like I would from all reputable stores like Nordstroms or Macy’s…nope! I am stuck with a $ 500 card that is worth completely nothing!!! I actually went into the store thinking — «what the heck, maybe I’ll actually find something I can wear and like» — nope! Another huuuuge disappointment!!! My friend just threw away $ 500 — I was thinking about giving this card to someone else but honestly — I will never ever recommend this store to anyone!!! please, if you are thinking about buying gift cards for friends — NEVER EVER buy one at this store… if a person you are giving it to feels like me you are wasting your energy and money — just go to Nordstroms or give them cash… Such a waste!!! I have never had to deal with anything like that and I assure you — I will never set my foot at any of bebe stores again… neither my kids!!! No wonder (and thank God) this store was closed in Corte Madera! What a joke!!!

I have never been to a store with such bad services. Sales people are snobs, and most of all, dishonest.
I bought a jacket from their store, and only when I got home I found there was pen ink on that. The staff there never told me about this, but were eager to ensure that the item couldn’t be returned. Dry clean cannot get the ink off, and I tried many methods, the stains are still there.
I will never shop at this place.

Used to like shopping here, there was one sales associate who was so attentive and sweet, but I haven’t seen her in a while :(boo.
It seems the selection quality has also gone down. I can’t tell you how many times I finally find something they have in my size, only to discover a stain/​tear/​rip/​hole/​snag in the item. It’s really disappointing that they don’t take better care of their merchandise.
USUALLY they are on their game, attentive, asking if I need a room, providing heels, etc. but recently they’ve been SO out of it, with horrible attitudes, and literally ignoring me while I shop, that I can’t even bring myself to go back into this location. Is it really THAT hard of a job? No one has a gun to your head, and I KNOW those heels aren’t comfortable to stand in all day, but don’t take it out on people who want to spend their hard-​earned money in the store.
Seriously, get it together.

I LOVE LOVE LOVE LOVE THIS BEBE!!!
I’ve been to so many bebe’s around my area, but this one is the best! I love it so much! The entire staff are so helpful and kind and fashionable! They truely love the brand and what they’re selling. You don’t see much of that!
If you’re gonna shop, and need a stylist, ask for Rachel, tell her Eman sent you! She is the best! She helped me with so many of my outfits and I love her (:
Other then that, it’s a very organized store. Clean, bright, and the window displays are beautiful!!! I only shop at this Bebe. No where else!

There is only one reason why I love this particular location: every time I come here, they are always attentive and willing to help me.
Although I love Bebe, I am very careful in selecting what to buy; I’m no Kim Kardashian so it’s hard to pull off their clothing sometimes. ;-)
If you’ll join the club, 20% off for $ 250 worth of purchase and 15% off for $ 125 worth of purchase.

Booo. While this store consistently does carry some solid dress cuts — it’s also bathed in head hurting neon light, wallet hurting prices, and the past two times that I’ve been here their staff seem to be just out of it.
Bebe works if you’re looking for a good club number and don’t mind throwing down some extra cash for what I find to be lackluster material and clothing. It’s also a good spot if you are looking for a :“wow” dress for an important occasion or date. They do carry dresses that can easily make someone do a double take.
But I don’t like paying 80 dollars for a cheaply made pair of jeans that I can easily find for twenty dollars at Forever 21, and it’s frustrating wasting about a good twenty minutes of my lunch break — just waiting for someone to help me find a size, when I’m one of the only people in the store.
My advice — browse here for something you like and then pop on over to Forever 21 to see if they have a similar number. I guarantee you that the quality will be about the same.
Trust.

This Bebe store is very small, but the sales girls here are super friendly, they helped me find the perfect dress for my dinner date and party! I was all glamourous for a whole night! :)

«I want a water.»
«We can go to Walgreens it’s just across the street.»
«Ugh… but I don’t wanna walk across the street.»
«Hey look, there’s a Bebe there, you can ask about your boots.»
«Aww. But they’re last season, they won’t have them.»
Great service, the girl who helped us knew exactly what boots we were talking about and even knew that yes, they were gone forever. I always like this Bebe because it’s clean, it doesn’t smell overwhelmingly of perfume, and the service is usually quite good.
However the store associate gave me a paper sample of their perfume… yea it smells exactly like summer bug spray, just with a light floral edge.
Maybe Bebe has created the first flowery smelling bug spray?

«Yay for Bebe whores!» proclaims me and some random girls at various clubs who notice that we’re all wearing Bebe dresses. And after a few more drinks into the night, it’s like we’re suddenly best friends. that’s the kind of madness that this brand cultivates.
A lot of the clothes tend to be tight fitting with tons of prints and various shapes and cuts, definitely not for the conservative minded although there are professional pieces too that still have some frill or bold edge that makes it a signature bebe piece (which is how all the drunk and sober girls in the club know when others are wearing bebe).
This store is one of the many where you salivate over the luscious eye-​popping colors and wish you were 10x richer; however the one outside the mall (literally a 5 minute walk) tends to have more sale items. The sales associates are mostly friendly and very stylish. Oh and the gay ones are usually the best ones at pairing outfits for ya, just an FYI ;)
Sign up for the rewards program too ($ 10 credit for every $ 250 spent), unless 90% of your closet is bebe which you most likely already are VIP member.

Susan: Hey tall, model-​esque, sexy accent, flippy hair, sales associate named «Cheyenne,» can you help me zip this?
*15 minutes, a super sized eating disorder or two, and a gay guy later…*
Cheyenne: I think the zipper is broken.
Despite my zipper issues, I might have found a new clothing home. This store has everything I want in clothes: flirty, girly, ass hugging, yet lacking the intense ghetto-​fabulousity that I find at your typical clubbing store. The have sexy and trendy twists on classic silhouettes. LOVE!
I love that I fit in a small even with my big butt! Tight dresses that fit! (I was too scared to try on any jeans though… they were all skinny jeans too… I’d look like a pear on tooth picks…)
Sure you have to use some stylistic judgment. There are things made of cheap materials and are loosely constructed. Avoid them.
Instead, buy:
1) White ruffle silk and delicate black lace, self proclaimed «cupcake» dress. $ 140
2) One black crocodile print, ass-​hugging, self proclaimed «Stripper biker chick goes to the Oscars» dress. $ 80
(after 10% off, for a little rip I can fix)
Hey, worse comes to worse, you don’t find anything you want right? In this case, I suggest an impromptu dance party to the top 40 hits bumpin’ in the store and pretending you are Kim Kardashian, in one of her Bebe promoted dresses-​of-​questionable-​taste. You can imagine yourself raking in the $$ after being made famous by a sex tape.