Bayview Police Station

SO UNHELPFUL!
I had an auto break-​in and everything valuable I own was stolen. I went into the station to file a police report and they told me to file online because it would be much faster to process. I filed online and the system said Bay View Station would send me a police report in 5 business days.
It’s been 14 business days… and still no report. I keep calling the Station, they take my name and number, and say they will call me back. I have not received a single call back. I have called everyday this week. I just tried to see if I could speak with anyone else about the issue and they transferred me to 311.
So unprofessional to send me to an online system and then not approve the report they have received. So unprofessional to say they will call me back that day and never call me back. So unprofessional to transfer me to 311, which has no relation to the online reports I found out, after I am trying to get an answer about this problem.
I need the report to file an insurance claim and my low-​income self is stuck in limbo without my phone, computer, or any of the other essentials I need to earn money.

Officer Odette (sorry if spelled wrong) is very helpful and responsive.
The city thanks you for trying to keep us safe!

You would think if you move into a neighborhood, purchase a home, shop the neighborhood Walgreens, just as an example, that, if there’s a threat against your life while you’re simply picking up a prescription that SOMEONE from the police department in your neighborhood would actually take time to come and take a report.
After a full 5 hours of waiting both at the Walgreens and our home, and calling the Bayview Police Station not once, not twice, not three times but 4 TIMES, yesterday, and having them tell us to come to the station AFTER WE WERE TOLD AN OFFICER WOULD COME TO THE WALGREENS 5 HOURS EARLIER I chose to write my displeasure per a Unilocal!review.
The Bayview Police Station in inept, understaffed, doesn’t care about any residents living in the neighborhood unless they’re acting like the animal who threatened my life. Apparently, though, even THEN, to get a police officer to help you by taking a simple police report is just something they’re incapable of doing.
Going forward, I will NOT call the Bayview Police Station but instead the Marina District Police Station. Why? Because I know someone from THAT police station will make it a point to provide the service we San Franciscans are paying for per our tax dollars, come out and take a report from an tax paying homeowner instead of some punk who probably dwells in the projects down the road that my husband and other tax payers are ALSO paying for.
Ladies and gentlemen of the Bayview Police Station you need to take some cues from the Taraval Police Station on how to provide what I call the three C’s:
*Candor
*Courtesy
*Care
.
Figure it out because, right now, you’re sub par in your abilities in supporting, protecting and helping ALL individuals, not just the punks and thugs, of the Bayview neighborhood.

I called at 7pm with a simple question about getting a DMV vehicle verification for an unregistered vessel. The man who answered the phone didn’t know the answer, but he was super courteous and patient. He put me on hold for a few minutes to poll several sergeants at the office, who directed me to the CHP. He even gave me the CHP phone number without my having to ask. Professional! Thank you!

Thank you officer Jew and his partner. The two officers came in, I was a disorganized mess AND my dog was barking causing me to be stressed out. They were calm and asked me exactly what happened. That helped me focus a bit more. I was reporting on someone who threatened me twice via private messaging. To me, the words «i’m gonna wipe the smirk off your face» or «you messed with the wrong person» «you’ve been warned» etc is very threatening. They asked me if I just wanted this documented. I said yes please. I guess the person has to specifically threaten bodily harm or tell you what they are going to do before one can press charges. I was hoping for more (maybe tv like) but I guess this is it. They gave me extra information on how to get a copy and examples of what is a threat and harassment. I guess they encounter people who say «I’ve to jail before. I’m not afraid to go back». eeek !
Very professional even though my report wasn’t as crazy as what they probably are used to.

The Bayview Police have been helpful in every encounter I’ve had with them, whether it be with street fairs or having my car stolen. The officers have been polite and helpful, and I think are doing a fine job in a difficult neighborhood.

Hmmm, Where do I start? I guess at the begining… I will make this as much of a Readers Digest version as permitted.
There has been a certain homeless individual, who I would say has been a threat to my neighborhood (Potrero) and is a mentally unstable, unregistered (now registered by Bayview) sex offender, who has been involved with at least one known break in and mugging. He has consistently harrassed neighbors, and even threatened them. Ok, there has been so much buzz about this guy, we as neighbors have attended the Capt’s meeting (which is sooo great if youv’e never been to one, they hold them at your local stations 1x per month.) and held 2 of our own meetings amongst ourselves.
I am on the fence about how much they’ve helped. My first encounter with a Lieutenant was less than impressive, I actually filed a formal complaint about her.(BAD). Then, they have sent a plainclothes to follow him (GOOD). Then they picked him up on a paperwork technicality, that was thier fault (BAD). Then, the way that the whole formula works itself out for a DA conviction for SF you basically have to do something truly unfathomable to get put in jail for a lengthy ammount of time. SF is a busy crime town. (BAD).
So, for all of us who believe that things like car, and personal robberies and muggings, home burgalary, clinically insane homeless, and dangerous individuals will be taken off our streets, they won’t be. The DA and cops have bigger fish to fry. Not that they don’t care… they just have «higher priorities» than petty crime and sex offenders. You probably have to be «high risk» or a super criminal to be put away. Welcome to SF…
UPDATE: This certain undercover policeman in our neighborhood really took action, and heard our neighborhoods unanimous voice, and really kept an eye on him until he was detained. Thank you from the bottoms of all of our hearts! You redeemed yourselves officers, from the action you took regarding this guy! Thanks again!