Appearance Care Center

I recently went to the Maas Clinic to see Mona Khalili, and I have to say, she is simply amazing! Mona took the time to really discuss with me the procedure and how it could help me! During the process, Mona was extremely kind and caring, making sure I was comfortable the whole time. I think she may be as excited as I am to see the results! I highly recommend Mona Khalili at Maas Clinic!

Purchased a 3 IPL package after a ton of research and based on the Unilocal reviews of this place and now that I have completed my sessions, I highly recommend Appearance Care Center!
Pre-​treatment, Abby takes her time to really listen to you and address any concerns. She never rushes you. During treatment, she’s very thorough and professional and puts you at ease. She’s AMAZING!
But the reason why I will be sticking with this place for my future IPL sessions (rather than trying out other places) is their customer service. I had an issue I brought to their attention, and management addressed it immediately and fairly. Everyone (including reception staff) is very friendly and I am very happy with my results and their customer service that I am definitely coming back. HIGHLY RECOMMEND!

Are you closed for business? Are you understaffed? Or are you just so busy that you cannot answer phone calls & emails?
Obviously this is my first review after a long hiatus. I have unsuccessfully tried to book an appointment via email or by phone calls (leaving a message) and obviously Lola D is just an acct name on here but I’m sure you guys can find out who I am by checking your unanswered messages.
My interest in this medspa/​clinic was because of Dr Maas and his work. But I’m more than discouraged with the lack of any acknowledgement. Hopefully Dr Maas reads this review & hold accountable whomever is managing front desk.

This review is for ABBY!!! She’s amazing! I came for an IPL and it went really well. I got the package and this was the first procedure and so far so good. I have never gotten anything like this before so it was a little nerve wracking but Abby made me feel so comfortable. She guided me through every minute of the procedure! It was amazing! My skin looks fantastic I can’t believe it! I feel really good and I can’t wait to see her for the next procedure! Thanks Abby you’re the bomb

Great Spa! Everyone is very friendly, knowledgable, And made me feel very comfortable. I went for IPL, which I had 5 times in the past 7 years, and this was the Best one I had. The nurse targeted all needed areas really well, used high setting for the maximum effect.

I love this place! The staff is professional and friendly, and makes you feel completely comfortable. They are very client oriented, and will do whatever they can to accommodate your needs. Their appointments always run on time and their technology is great– very effective and painless. I’ve been to a couple of different places for laser hair removal, and The Appearance Care Center is by far my favorite =)

I just had a wonderful chemical peel from nurse Abbie — she’s very gentle and kind. Don’t let the words «chemical peel» scare you off. It’s really a combo of vitamin C, retin A, an exfoliator, and toner/​cleanser. You leave with a fresh, glowing complexion and very little redness. I was impressed. The space is beautiful too!

COMPLETE PROFESSIONALS!!! I will definitely be going back!
I was referred to them by Josh Maniscalco from MedEstheticsRX during a treatment. He said I could use a couple IPL treatments and this is who he recommended I go to. I am in the medical skin care industry, thus am quite choosy as to who I will let perform aesthetic treatments on me. I must say that these women are very welcoming and extremely knowledgeable. They do a complete assessment of your skin’s needs with this amazing camera program they have and it is free of charge! They do this to ensure you are not receiving unnecessary treatments and to get you to your goals as efficiently as possible without breaking the bank.
****Isabelle, the Spa Director, is very thorough in explaining all of the «need to knows,» asks all of the necessary questions to ensure safe practice, and set me up with top notch post care products… not to mention, she’s a complete sweetheart!
I received an IPL treatment followed with the YAG Laser for spot treating areas that needed it. Pam was the nurse that performed my treatment and she was amazing! She explained step by step what she was doing and what I can expect in the days following post treatment. The fantastic post care product was Oxygenetix. It was immediately soothing, and actually felt very cool on my face, which is very welcomed with the warmth that follows the treatment. Not only does it soothe the skin but it also helps with the healing all while completely covering all signs of a treatment having just been performed! I am one day post treatment with loads of pigmentation that has surfaced and no one is the wiser! YES PLEASE AND THANK YOU! With those benefits… I have found my new daily wear foundation!
I simply took 400mg of Motrin about 45 minutes before my appointment to assist with desensitizing the nerve endings as well as preventing any possible inflammation. They put a topical anesthetic on my face as well. I can say this was the perfect formula for a comfortable experience. I will be going back for 2 additional treatments with them to achieve optimal results. I also met the other nurse over there, Eugenia. She too was extremely friendly. I would be pleased with either one of them performing my next treatments.
****The spa is extremely clean, inviting, and beautiful! Overall a flawless experience, and soon enough… FLAWLESS SKIN! Yay! =D

I wanted to wait a little bit before I write an honest review so I can see the real results of my first ever laser hair removal.
Staff: Super friendly and welcoming, which was important considering this was my first time in a medical/​spa type environment. My technician explained what I can expect for this session and future sessions. That made me feel comfortable throughout the procedure, not at all awkward. She asked me if I was ready before going in and changed the amount of power depending on my reaction.
Procedure: I was a little scared because everyone I talked to (that did laser elsewhere) said laser was so painful and stayed painful and did not even work. My procedure took less than 10 minutes (for 3 areas) and there was literally zero down time. The machine here is so cool, it sucks up your skin so that in itself is a distraction and when the laser zaps, it doesn’t hurt nearly anywhere as bad as I was expecting. Felt like a light rubber band snap. I did not flinch at all.
Results: It’s been a month since I got my underarms done and I have not needed to shave EVEN ONCE! I know they say it takes anywhere between 6 — 10 treatments, because each time only 20% of your follicles are destroy, but I cannot believe my underarms are done in only 1 treatment! The other areas that I got done, the hair is growing back in funny sparse patches, meaning it worked well! I can’t wait to do a few more treatments and be completely body hair free. This is seriously a life long dream come true for me, getting called «werewolf» at the age of 8 (I know, WTF right?! Stupid mean kids!!)
I cannot highly recommend this place enough to my friends and family!

Here’s the deal. I bought the bloomspot, like everyone else. I totally get that it’s crazy — I own a business, I’ve been there done that. I went for the first appointment, and it was fine.
But charging me $ 150 for missing an appointment, rather than just charging me the «cost» of the appointment? EFF THAT SHIZZ. That’s completely unacceptable, and TERRIBLE business practice. I pre-​paid via bloomspot, and now I’m out an extra $ 150.
DON’T GO HERE.

I am a first timer when it comes to laser hair removal so I didn’t really know what to expect. I found a Bloomspot deal for 3 laser treatments and decided to give it a try. Not only was this place in a really cute area but it’s extremely clean and the staff is super friendly. Every time I’ve been in they greet me with a smile and offer water or tea. I never have to wait and the appointments have been really flexible.
The actual laser treatment was almost too good to be true. I went in with no expectations, assuming it’d be a little painful (from what I’ve heard of laser) I was shocked that I felt no pain and Mia was really great about explaining the process and answering all of my questions. The entire appointment took less than 15 minutes!
After 2 sessions I’ve already noticed the difference in my hair growth as it’s thinner than before. I’m hoping after the 3^rd session I’ll notice more of a change but for now I’m extremely pleased with the results. Shaving once a week is so much better than once every other day. Thank you Mia and Appearance Care Center! I will definitely be coming back.

I have gone here for 2 laser hair removal sessions. Both times were great. I have been to 2 other downtown SF clinics for hair removal. Appearance Care Center is above and beyond. The ladies who work there seem very knowledgeable, make you feel at ease while they’re lasering away on your lady-​parts, and are so friendly. The office space is professional and clean, but not in a cold/​sterile way.
The only complaint I have is with the parking, but that’s with most of SF. There is a garage across the street, I just prefer street parking because that garage is used by the hospital and can get packed/​crazy. Don’t let that deter you. These ladies are terrific.

I have been meaning to write a review for a while but well… I just haven’t. I think the staff are really friendly and I’ve been pretty satisfied with their services (botox/​dysport). I have only once had to go back for one touch-​up, which is very typical for me. However, when I did go back for that touch-​up, I was seen by Dr. Maas himself. He was amazing. His personality was totally calming and reassuring at the same time.
That was then. This is now, today, a few days after I had a filler done in my face. OMFG, I have been getting SO much attention ever since, which =‘s money well spent. I really do look much younger and my face is as plump as it was 10 years ago. I’m not one to shy away from discussing the ‘services’ I’ve received and this is no exception. I love it and will definitely go back to Dr. Maas or should I say, Dr. Genius? :)

I was introduced to the Maas clinic and Appearance Care Center through an event I attended called Beauty for books (a book collection event for local schools). I have to admit it is a little scary to think about needles and things as part of my fight against aging… but as the years are creeping up on me (I will spare you the details) I went in for a consultation with Dr. Maas. I was so put at ease by him and his whole team. He is insanely informative and I love that. His staff is amazing they are professional the space is beautiful and I feel really taken care of when I’m with this group! I have had skin treatments by him and Stephanie (one of the medi-​spa nurses) both are fantastic!
All in all great people make great experiences. You will not regret finding this gem and maybe it will be your big boys and girls candy shop as well! Love you guys!

I was referred to the Appearance Center through a friend for my IPL treatment. The business is really cute. Everyone is really friendly and knowledgeable. I had A LOT of questions since it was my first treatment. They offered to leave the numbing cream longer since I was a scare-​dy cat. She broke down the steps of what happens to your skin with the treatment and asked me what my concerns were, etc. She counted down every zap so I was prepared. They went over twice and then all done. It wasn’t as bad as I expected and with the promo I got, I got a peal and face serum (~ this serum is prob the best I’ve tried. it feels silky. Not oily) too for under $ 300! That’s a super good deal especially with the quality service I got.
It’s been a4 days since I had my treatment and most of my freckles are gone. I can’t wait to go back for 1 more treatment. I think my face should be to where I would want it with 1 more. I highly recommend coming here.

I agree the staff is wonderful! I had an IPL treatment on my face and hands. Stephanie performed my treatment and did a great job. I’ve had many treatments in the past so I was prepared for the pain. It wasn’t that bad actually and it only lasts a second or two.
She also did the little veins around the edge of my nose! It wasn’t as painful as you would expect.
Isabelle has a great attitude and is very welcoming. I reccomend getting a Visia analysis (A special device that photographs your skin) with Isabelle before any of your treatments. It really helps to see what is actually going on with the skin. After you’ve had a few treatments then you can take more pictures and see the improvement!
I definitely recommend the Appearance Care Center to all of my friends and family.

The place is nice, very professional and friendly. It is hard to not be a bit embarrassed but you get over it quick. The place is serene and is focused on the patients. Granted I only went there for laser hair removal, but still worth it.

I had such an awesome experience and wonderful results that I just had to review The Appearance Care Center. The staff were so friendly and helpful, especially Isabelle! Who would have ever thought getting needles put into your face could be such a pleasant experience?
I had Restalyn (sp?) around my mouth and Disport for my deep wrinkle in my forehead about two months ago and I still look great (if I may say so myself)! It must have taken at least 10 years off of my appearance! They also plumped my lips and it just made them look naturally full. Fabulous! I am so thrilled with the results of my treatments that I would highly recommend this clinic to anyone!

Got a pricey $ 175 groupon for three laser hair removal treatments.
Alright, so now everyone knows I’m a hairy ape and I suppose there will be guesses about where I needed hair removed. Well, keep guessing (braw-​har-​har).
I experienced three different anesthetists over the four months that it took to do the treatments. I also signed up for another skin treatment (keep guessing folks) so I was there more then the three times. Alright, it was for the photo-​therapy/​IPL, The California sun is not kind to my NYC pallor.
The space is a little confusing with the clinic upstairs while the MDs/​plastic surgeons are on the ground floor. More then once I wandered upstairs to find no one there. They appeared eventually and they were super friendly. The three nurses that did the different procedures used lidocain cream, the cold air (which they let you hold yourself so you have no one to blame but yourself if you missed and blew it up your nose) and they use the Lumenis LightSheer laser. It hurts. It is not unlike a giant rubber band snapping right in your face but much harder. The pain however does not last and except for some redness, I had no side effects.
I’ve had laser treatments before for the same area but the results were better at this place. The space is modern looking, and clean. The people are nice but the retail prices are high. The IPL was reasonably price however and the results were good after just one treatment. Results vary with everyone, I know but aside from the place being a little hard to get to by mass transit, I was pleased.

Finally got around to using my Groupon for a laser hair touch-​up. The place itself is nice — newish office and equipment, staff is super friendly and attentive. I’ve gotten several treatments at a couple of other places and have never had any issues with pain, burning, etc, so thought this touch-​up would be a breeze.
Boy was I wrong, I was in excruciating pain during and especially after the treatment. Amy switched to the «smaller» laser on my ankles and likely neglected to adjust the settings and burned me. I have blisters and spotty burns on my ankles as a result, guess I’ll be wearing socks for the next few weeks, so not cute! The rest of the session was fine, my legs and other lady parts were left unscathed — thank GOD.
I still have one prepaid session, but likely won’t be going back. I’ve had a great experience with laser hair removal overall and would recommend it to friends who hate shaving, but please please please avoid this place and if you have a Groupon, make sure they go easy on the heat.