Andrew R Harrison, DPM

I booked my appointment online 2 –3 days before, and I took first available date and time, a few hours later doctor Andrew called me and he said instead of 9 a.m. He can see me at 8:30am, I said okay, thats fine with me, so this morning I get a text message on my cell phone reminder of my appointments, so from the 12 hours a night shift I went directly to the address, and I have difficult to find the building number its so complicated, so I called the office and there is a secretary or dr. assistent she answered the phone and I asked her to help me find a building number, navigation brought me right there but I couldn’t find the building, she asked me my name and cell phone number and she said that I don’t have any scheduled appointments for this morning, and the doctor is not available and I ask what do you mean I don’t have any scheduled appointments? ??I didn’t cancel my appointment??? I just get a reminder and everything? She said she’s going to page the doctor Andrew and call me right away, I said okey thank you… So I park my car and wait like idiot for them to call me back, no one ever called, so” thank you so much «Dr Andrew for wasting my time, thank you so much for not calling me back to apologize for your mistake in the schedule …
««««That’s very professional»»»

I have been seeing Dr Harrison go over 22 years. I had very painful feet and after a consultation he came up with a solution. He is an excellent surgeon! He is so kind and caring I really don’t know what the bad reviews are. It could have been a bad day but I can tell you that would be few and far between. I have found his bedside manner to be so trusting. I am so happy I contacted Dr Harrison.

After seeing the great Unilocal reviews on Dr. Harrison, I almost reconsidered posting this but then I read Kenneth B’s review and I wholeheartedly agreed with him.
I was able to schedule my appointments in SF, but Dr. Harrison was consistently late to every single one because he was usually walking in between several patients at a time. On average, I was waiting an extra 30 – 40 minutes in the waiting room to be seen.
I wanted to see the doctor for an ankle injury and after three appointments, physical training, x-​rays, and many many attempts to up-​sell me to custom orthotics and cortisone treatments, I still have no resolution in my injury and pain. I subsequently went to a custom shoe store and got an over-​the-​counter solution that cost me ¹⁄₁₀^th of what Dr. Harrison was going to charge me and that works great.
I think the worst part about my entire experience with Dr. Harrison is that he told me he would check on my insurance plan and then proceeded to conduct treatments that weren’t covered! So I ended up having to go on a payment plan to repay all of those medical bills. He pushed way too many medical options that weren’t necessary for me and just cost a lot of time and money!

I hesitated a long time before writing this review. I don’t like to speak ill of people. But ultimately I chose to visit Dr. Harrison because of his superlative Unilocal reviews, and I just want to warn people that my experience was not at all what was described by other reviewers.
Sure, he has the faults of most other doctors I’ve seen in SF: bedside manner leaves a bit to be desired, difficult to schedule appointments (he’s only in SF one day a week), often there were long waits in the waiting room before I was seen. But frankly I’ve come to expect that stuff, and that alone wouldn’t make a one star review.
But misdiagnosis, general incompetence, and working against me absolutely does. I initially saw him for a foot injury. Despite my insistence that the pain was at the bottom of my foot, he insisted that the injury was actually on top. He does his own x-​rays, so the real problem was a bit hard to see from the blurry images. Subsequent x-​rays by a professional radiologist made clear that his diagnosis was incorrect. In fact, the cortisone shot he gave me masked my symptoms and may have ultimately made things worse.
As far as general incompetence: after waiting weeks for an appointment to pick up my orthotics, I showed up to discover he had *lost them*. Only then did he offer to mail replacements to me, an option which would have gotten them to me nearly a month sooner had he mentioned it before. Then he had the nerve to charge me for the office visit! I complained that I hadn’t actually received any medical services that visit, and he agreed to remove the charge. I’m still receiving bills to this day, months later.
Obviously after this I moved on to a different podiatrist. But to Dr. Harrison’s credit the orthotics he made were good, and I wanted to order another set. He provided me with the name of the lab and said the new doctor could order new orthotics based on our original molds. In fact, when the new doctor called, he was told that the molds had been *destroyed*. Apparently in the meanwhile Dr. Harrison had called and said they were no longer necessary. The one good thing I’d gotten out of his work was now gone.
So you see why I had to write the review. I can’t explain the contrast between my experience and that of the other reviewers, but ultimately this has been one of my worst medical experiences and I thought it was important that people know.

Great Doctor, very nice… I am scared of hospital, clinics and just the whole experience… when i entered his clinic, he greeted me and made me comfortable from the beginning… when i entered and sat there inside… he made sure that I was comfortable and that assured me that everything will be okay… During he was time when he was fixing my problem, he was very gentle… explained what he was doing and made sure there was no pain… I got out of the clinic very satisfied… and the problem was solved. THanks doctor… I wish my experience at hospitals and clinics can be as smooth as my experience with you… THanks so much. now, i am painless…

Perhaps the best overall medical experience I’ve had.
I found Dr. Harrison through my medical provider as I wanted to see a specialist to quickly address a nagging issue. A few things stand out from my experience from that of other medical services that I’ve sought:
1. My appointment was promptly scheduled (2 days later) and he has 3 locations to choose from. The only reason it took 2 days was that I wanted to see him in a specific location!
2. My appointment started ON TIME. Dr. Harrison performed a procedure on my foot and the entire experience took less than 30 mins. I saw him on a lunch break! =)
3. The atmosphere, his demeanor, explanation and execution of the procedure was top rate.
4. Dr. Harrison personally followed up a week later to check-​in and remind me of post procedure care.
Dr. Harrison is truly a practitioner that cares for his patients and offers top-​notch service. As such, I strongly recommend Dr. Harrison to anyone looking for a podiatrist.

I have visited 30+ doctors in my lifetime, and several podiatrists. Not only is Dr. Harrison the best podiatrist I’ve met but he’s the best *Doctor* I’ve ever met or worked with — bar none. He is a truly caring professional. He spends a lot of time with me giving me options and explaining what’s going to happen. Most importantly, he does a great job with his treatments. He is careful and thorough. He is flexible and will help you out. He has talked to me on the phone personally when I had questions and I will absolutely not see anyone else now. Thank you so much, Dr. Harrison, for being a model Doctor.

Not sure what Unilocal means by CLOSED, but Dr. Harrison’s office is very OPEN and in practice.
I’m surprised that other people have not Unilocaled this Podiatrist before. I’ve been seeing Dr. Harrison for over ten years. Initially for custom orthotics and occasional foot injuries from sports. Fast forward ten years, a rich diet and lots of golf, gout and bunions present themselves in both my feet.
After three months of excruciating pain which I thought would go away, Dr. Harrison diagnosed me with gout and bunions and performed two bunion surgeries for me within the same year with stellar results. For my initial surgery on my right foot, I told him I needed to be back on my feet within 8 weeks for a golf vacation. Although he couldn’t guarantee that I would be able to play golf, his treatment and follow up care after the surgery allowed me to heal enough to be able to play pain free. I couldn’t be happier with the results. I lasted about three months and 30 rounds of golf before I had a gout attack on my left foot. I was in New York when the gout pain set in. I called Dr. Harrison and he quickly called in a prescription for me to the nearest Duane Read drugstore to ease the pain. I immediately had my second surgery for bunions on my left foot with the same great results.
Dr. Harrison is a very thorough podiatrist and spends time to educate his patients on what is causing their discomfort or pain. He’s a very nice and empathetic doctor and genuinely cares about his patients, whether he’s taking care of your ingrown toenail or performing surgery on you. His office in Laurel Village is conveniently located on the first floor and has parking in the back. He also has a location in the Financial District which I have visited when my schedule would not permit me to see him at his Laurel Village location.
If you have foot problems and need a podiatrist, I highly recommend seeing Dr. Harrision. You might have to wait to see him because of all the time he spends with each patient, but you won’t be disappointed.

(I was given Dr. Harrison’s name by a good friend.) I had horrible pain in my right foot. I was convinced that I had glass in my foot and even remembered feeling it penetrate my foot. After waiting months for the glass to surface, my friend finally suggested that I call her Podiatrist. (I think she was tired of watching me limp from the pain.) It turns out that it was actually a plantar’s wart that had coned itself into my foot and was pressing up against my nerve. It was beyond painful! Dr. Harrison, knew that it was a wart, the minute he saw me. He listened and explained all my options. He also validated my situation by explaining that what felt like glass going into my foot, was actually the wart getting shocked and beginning to grow. I ended up visiting him a second time to have the procedure done. In his office he prepped the area on my foot, numbed it and removed it. He was calm, friendly, reassuring and really listened. I finally had a third follow-​up appointment and everything checked out great. Dr. Harrison was sensitive to the fact that I had no medical insurance, quoted me a fair price and also gave me his cell phone number so that I could check in with him if I had any questions and concerns. Hopefully I won’t ever have reason to go to a podiatrist again, but if I do, I will not hesitate to call Dr. H.