American Financial Services

Two out of the three times I have gotten something notarized here, I have had to return because Robert failed to inform me that the notary acknowledgement has changed since January 2015 so the acknowledgment that exist on the original document was no longer valid. The problem is not so much the inconvenience of returning but the attitude Robert has when I did. Each time, he got extremely rude and defensive even before I could explain. All I wanted was for him to just provide me with the service I paid for. Definitely not coming back here even if it is 5 minutes from where I live.

Two days before tax day and I found myself in a rut looking for someone to do my taxes. Fortunately, my auntie recommended American Financial Services since she had gotten her taxes done there. I walked in with no appointment and was surprised to see that the establishment wasn’t crowded as expected, but that quickly changed about 45 minutes later as there was a small crowd waiting for their taxes to be filed as I left! I met with a really nice lady and she brought me over to Robert.
Robert was great! I didn’t feel pressured nor intimidated (as it was my first time filing with their office) and was relieved to find that Robert walked me through the steps and explained everything as clear and concise as he could. I was expecting it to be more than an hour, but it really only took 45 minutes! The cost to file your taxes is $ 90 and they give you a copy of your forms plus a free tote bag.
Overall, I was very happy with my experience and highly recommend them!

I wasn’t really sure what went into notarizing a document, but Robert was very helpful. Couldn’t have been easier!

Robert at this office assisted me with filing my 2013 taxes. He was professional, efficient and reliable. The latter is what I needed most…
I had filed my taxes last year through a contact at another prestigious accounting firm. I was left very unsure of the final calculations, including my refund, as my contact was very unorganized and seemed scattered. I went to American Financial Services, as I didn’t trust the calculations already done. I sent Robert my information and within 48 hours he completed his calculations and confirmed the numbers matched. Next year, I’m going straight to American Financial Services. My experience with them proves how important customer service is, particularly when dealing with something as sensitive as taxes.

convenient and fast notary service!

Their notary service was quick and easy. No lines and I was out the door in under 10 minutes.