Action Rentals

we came here twice. and both times they were friendly and provided great service.
1) first we came here to rent the carpet cleaning machine. we bought the powder to put on the floor and the machine cleans it without water, so you dont have to wait for it to dry
2) then we rented the upholstery cleaner to use on our tan colored couch that had some stains and dirt on it. at first we werent sure if it was working but after dumping the vacuumed water, the color of the water was brown and disgusting. once the cushions had dried there was a significant difference.
i’m so glad we rented both instead of paying $$$$ to have it professionally done when it wasn’t actually so hard to do it yourself! you rent the equipment online, they’ll notify you if it’s available and you pick it up! go use it and return it! then you’re charged for the time of the rental and your deposit is returned! super easy! highly recommend.

After the recent mini «El Nino» storm — I noticed that toilet paper and «stuff» was now flowing out of my sewer line into my garden. Since I had a free morning, I headed to Action Rentals and rents a 100 foot snake. I got good advice and I was hooked up to unplug my sewer line. The team there helped me load the unit in my car and off I went. Returning the equipment was easy as well. Don’t know about the «attitude» some folks got in other review, but they probably got what they brought.

We have had an account with Action for a few years… They generally seem to have what we want, when we want it. Once or twice the item we described wasn’t what they had on hand. Wasn’t necessarily their fault.

I am a mobile business and my Honda generator supplies all my power needs. I needed to have it serviced but was in a quandary about being without power, which means I am out of business. Fortunately, the service department at Action Rentals was able to do a great job on tuning up my generator and cleaning all the muck and oil out of the engine compartment. And the best part was Yri and crew finished it in one day!

Rudest people in the city. They act like they are doing u a favor to help u. Customer service at this place is non existent. Take your business to someone that appreciates it

Driver shows up and tells you he won’t deliver a ladder inside a building. Curbside drop-​off only. But they don’t tell you that in advance. I’ve used much better, more professional rental services that go the extra distance for their customers… in this case thee xtra distance was 25 feet. I don’t recommend Action Rentals

I needed a chainsaw to cut a tree into decorations for my wedding. I was able to find a downed tree from a recent storm at a friend of mine’s house in Napa. As much as I would have loved to purchase a chainsaw, living in San Francisco, I can’t imagine the next time I’ll need it and hence I found Action Rentals. They are located very centrally and have a huge selection of equipment and a great website, which is where I found the chainsaw.
I rented a Husqvarna 20 inch chainsaw and was extremely happy with it. The 24 hour rental cost $ 60 after tax included extra gas, oil and a wrench to tighten the chain. I actually brought it back a couple of hours after my deadline and they only charged me for 1 day, without me even asking.
The chainsaw itself worked great. We used it for about 3 hours and refilled it with gas 3 times. It was very powerful. Had no trouble getting through 18 inch logs but also made great smaller and more precise cuts.
I will definitely use Action Rentals for any of my future heavy equipment needs.

I’ve only used Action for propane tanks and fill-​up, but they do a great job. Most other stores now push their propane tank exchange systems, where you effectively pay for a full tank each time even if you still have a gallon or two left. Those systems also only include 15lbs in the 20lb tank. So I bought a new (full) tank from Action for $ 65 total and I think refills are $ 4.09/gallon. Keep in mind that they shut down their propane pump about 45 minutes before the business closes, so get there early. If parking isn’t available in their front lot, they have a fenced in side lot too.

Rented 2 patio heaters for $ 55 a piece per day. Over the phone was told that at the rate I was quoted, it was a 1 day rental due back the next business day. I picked them up on a Saturday at 11am and returned them Sunday at 3:30pm and was charged for a late return.
When I talked to the sales guy on the phone to dispute the charge was rude and did not honor what the original employee had quoted me because of clauses in the contract. This business does not honor their word and uses questionable sales tactics, then overcharges you when you return their equipment — pointing to fine details in the contract that were not explained ahead of time.
Has lost my future business.

The worst rental company I have ever dealt with in all my production years. I was dealing with one sales person who dropped the ball on my order because he was not in, and a supposed Manager did not want to help me at all to fix the problem because it was 4:50pm and they close at 5. These were items I ordered 5 days ago that I needed delivered for a shoot. BAD BUSINESS.

We rented some propane tanks here and had a great experience. Pricing is very competitive and the staff is friendly and efficient. They also have a parking lot and will bring things out to your car, so it’s really convenient. We have had bad experiences with party rental places in the past, so we’ll definitely make this our go-​to spot.

Here’s how it goes at Action Rentals. You drive into their own parking lot. Hello, in San Francisco? As you get out of the car an employee comes to greet you and ask how he can help. Amazing. Today I went in to rent a small tool for the day. So much personal help for a naïve guy, and received just the right tool for my job. When I went back to return the rental the same routine… nice guy met me in the parking lot and took charge.
Bottom line: if you need rental tools go here. I’ve also had grill propane refilled here. Same personal service.

Thanks to my fellow Unilocalers for turning me on to this place! Bought my brand new propane tank at Costco, drove to Action Rentals. Got out of my car and immediately someone walked out to help me. Within 5 minutes, my propane tank was filled and I would have been off on my way except I was distracted by all the other BBQ goodies they had in the store! Couldn’t have been any easier. Propane for a brand new tank (4.5 gallons) was around $ 20.

When your fur baby/​monster decides to pee on the carpet, and your good-​intentioned husband decides to dump a bottle of natures miracle into the carpet, and then COVER it, you need a place like action rentals to save you and your security deposit.
I chose action rentals because of their good Unilocal reviews, and I am so happy I did. I called, explained the situation, and was given friendly advice about what I needed. I drove down, paid and signed the contract, and they loaded the power fan in my car for me. Three days later, I pulled in the lot and they were waiting to help me lift the massive fan out of my trunk. No hassles, no upscales, no hidden costs. Just good business.
Hopefully I will never need their services again, but if I do I wouldn’t hesitate to call.

Got my propane tank purged ($ 10 extra) and then filled. It was quick and easy. The technician was friendly and helped me get the tank back into my car. Definitely coming back next time!

This place is SO disorganized and rude. It does no good to call in advance of your event to make an equipment reservation. They will lose any record of your reservation and you will have to call again to remind them. The owner and employees act like they have never done business with you before, even when you are a repeat customer. Pretty disappointing.

Normally I swap my BBQ’s propane tanks at the best «exchange» price I can find, but I recently learned «exchange» tanks (at a gas station or wherever) aren’t «full» but merely ²⁄₃ to ¾ full so the price is actually quite high per gallon. Knowing this now, I decided to refill my tank instead.
I spent a half hour calling each of the SF «Gas Propane» places in the Yellow Pages (yes, they’re still useful) and wrote down the prices each business quoted me. Action was the winner at $ 3.09. The next-​best price was $ 3.49 so it didn’t seem unreasonable when I heard Action’s price quoted clearly and unhesitatingly on a perfect phone line by a man speaking accent-​less English in a quiet background.
When I parked in their lot, a tall gentleman working outside was incredibly helpful and speedy. The place was spotless clean inside and out, well-​organized and all was good.
But when I paid for my 4.5 gallons of propane, the total cost was $ 20.02. I don’t know if there’s sales tax on propane or not, so that total works out to either $ 4.45 or $ 4.06 a gallon. Neither is remotely close to my quote in sound or price per gallon and it’s my fault I paid it since I didn’t speak up at the time.
The price difference was probably a simple mistake, but the next-​best-​priced provider is actually closer to my house and I’m likely to just go there the next time instead. We’ll see.

These people are extremely disorganized and unprofessional. I had ordered ten folding chairs to rent for an event for my company. I had submitted a request on their website, got a call an hour later about a credit card authorization form. I submitted the form a few days later and never received a confirmation. I sent a few follow up emails and never received a reply. Finally I called them in the early morning, and the guy who picked up seemed to not know anything. I told him I had already sent my cc authorization and a few emails. He seemed confused. We were going to pick up the chairs on that day. I explained to him my order again and had requested them to email me the invoice. I never got an email, but got a printed invoice when we had someone go pick up the chairs. Turns out, they sent the invoice to the wrong email address — they did not spell my email address right. Someone can’t spell «beauty». Jeez.
Bottom line: if you don’t want to deal with disorganized people and go through the hassle of re-​explaining things over and over again, avoid Action Rentals.

I hate to be the person to give a one star rating for a business that’s a 5 star gold medalist on Unilocal,but I also can’t keep quite if I’ve had a bad experience somewhere.
If you’re someone who’s been using Action Rentals for your tool renting needs and are satisfied, please ignore this review and consider yourself fortunate. I’m posting this for the people out there who are in the same situation I was in a few weeks ago when I needed to rent a chainsaw and was weighing my options in the SF area.
I chose Action over the corporate companies because their rates are comparable and I prefer to give my money to smaller, locally owned businesses. However, after the experience I had, not only will I never rent a tool from Action Rentals ever again but I am also very reluctant to recommend them to others.
I had to make a total of three trips to and from SOMA to pick up three different chainsaws — two of which had dull blades and one that wouldn’t stop stalling out on me. While I was most concerned about the dangers of using a chainsaw for the first time, in the end it was faulty equipment that put me at risk of injury. A job that should have taken an hour at most ended up being dragged out over the course of three days.
I’m an easy going guy and was willing to cut Action Rentals some slack, but the worst came when I was charged $ 60 for the rental and called the company up to talk to them about it. There’s nothing worse than renting a defective tool, getting charged for the rental, and then having the blame placed on you! I’ve worked in the service industry and would never talk to a customer — even if they were at fault — the way I was talked to by a manager at Action Rentals.
After being accused of expecting a free rental and basically being made to feel like moron for not making do with a dull or inoperable chainsaw, the manager agreed to give me a refund. I am grateful for that and also must mention that everyone at Action was very friendly and helpful aside from the last phone conversation with management. Nevertheless, I ended up renting a clean, sharp, smooth running chainsaw from a big box home improvement store with a location in Colma for the same price (with Kevlar chaps and a safety helmet thrown in free of charge). Action Rentals needs to make some serious changes in how they treat their customers and stop renting out second rate tools; if not, they’ll keep losing patrons such as myself.

If you live in the city and need a propane tank refilled, this is the place. They’ll actually refill your tank (not jus swap it out), and it typically ends up being cheaper (I recently paid ~$ 17/​tank). Also, they have easy parking.