Action Health

After multiple attempts to call, the result was always the same: no answer or a recorded message saying the number is no longer in service. Don’t waste your time.

There are not enough stars to express how I feel about this service! I found them initially a year or so when I discovered that the provider I had been assigned through Medi-​Cal did not have an open appointment for ANY time in the foreseeable future. I take medication for restless legs syndrome. People love to joke about this condition but it can be severe and debilitating, as mine is when not medicated. I have no prayer of sleeping or even sitting still without the pills I take, and have been taking for at least 10 years. I needed someone who could prescribe this very specific, non-​addictive medication for me immediately.
Enter Telecure (I guess they are Action Health now). They talked to me about my issue in a serious and respectful way, then called in my prescription. Since that time I switched to a better provider, but now I am switching again as of June 1^st. The current doctor refused my refill request because she said she wanted me to do labs before she would refill it, yet she had no open appointments for a month. Don’t you just love doctors? Since I begin again with Kaiser (yay Kaiser — love them — but that’s a different review) for June, I thought, rather than call the Blue Cross doctor and argue about it, I would reach out to Telecure again.
Once again, they had my back, and for $ 45, I had my prescription refilled. I probably won’t need them anymore now that I’m back with Kaiser, but I won’t forget that Telecure/​Action Health was there for me.

I’ve used the service before and they’d get more stars, but I called just now and they told me that the usual $ 45 is now $ 99 if you don’t have insurance. This is despite the fact it says $ 45 on their website and Facebook page — wonder if they know California’s policy re: bait & switch and/​or honoring the price that’s listed. Given that all I need is 2 minute conversation for a prescription refill, I think $ 99 is ridiculous.

I was bit skeptical at first, but after my initial call followed by a call from a provider… I’m a believer and a fan. It was super convenient in addressing my URI. My provider asked diagnostic question as well as my health history then walked me through my treatment options. She called in my prescription & I was able to start my regiment soon after. It sure beats waiting at a MD office!!! I would highly recommend it for any minor ailments and/​or infection etc. I hope this group is successful & go nation wide…

Service was quick and friendly. However they gave me a completely incorrect diagnosis, even after I sent them pictures. When she gave me my diagnosis with treatment being to just wait it out for 2 to 6 months, I looked it up after I got off the phone and it looked like nothing that I had and not even close to the photos that I emailed them. I guess its what I get for trying to do this on the phone. Luckily I went to urgent care and they prescribed me allergy medication that is working. I would think twice about using this service.

This service is amazing! I got an insect bite that caused a large, swollen rash on my arm. When it didn’t get better after a few days, I decided I wanted to get it checked out, but didn’t have time to wait at an urgent care center right away. After finding Telecure on Unilocal,I decided to give it a try. The service was amazing and the physician prescribed me antibiotics that I was able to pick up at my local CVS. I was surprised that she was able to diagnose me so accurately via some photos I emailed her and a phone call. The customer service was fantastic and I would highly recommend it to others.

This service is amazing. My friend is uninsured and had a kidney infection. They were able to help for $ 45 vs a walk in clinic that wanted $ 150. Highly recommended.

I usually only Unilocal when i have bad service. But I have to tell you this place was great. I didn’t sit on hold or anything. To make this short and sweet, It was well worth it, it was fast, it was easy, and I will definitely call them again when I am sick or my son is sick.

I recently moved to San Francisco and did not yet have a doctor. This is the service I have been dreaming of for YEARS!
I don’t get sick very often, but when I do it is usually something common and it takes not only hours to go to the doctor or urgent care, but you also get to sit in a waiting room with lots of other sick patients. I have often wished pharmacists in the US were more similar to Europe where they can prescribe drugs for run of the mill issues directly rather than going through a doctor for a prescription. Finally, a service that gets us mostly there!
You call in, they take some basic information over the phone (like basic medical info and your insurance info — if you have don’t have it, don’t worry. It’s a very reasonable $ 45!), then a doctor calls you back in 15 to 20 minutes to go through your symptoms. If a prescription is necessary, they call it right in to a pharmacy of your choosing. Snap! 30 to 45 min later from your couch you are ready to get well!
I am telling all my friends about this service and will definitely use them in the future! I hope this catches on. These are the types of options we need to lower the cost of healthcare in this country! And it’s a great service for so many consumers. Yay!!!

A life saver! My daughter developed a UTI and symptoms started Saturday evening of Memorial weekend. (of course!) She also has autism, and great anxiety about doctors and new situations. I found an open urgent care and explained the situation. They gave me the number for Telecure and suggested I try that first.
I was skeptical that they would be able to prescribe any antibiotics, but I called and the agent took my information. Within 20 minutes a medical person called back (not sure if it was a doctor or nurse practitioner) we went through some questions about symptoms and she prescribed an antibiotic. Just like that!
Since it was now after 6:00 p.m. on Saturday, most pharmacies were closed. The agent called around on my behalf and found a 24 hour pharmacy near me.
The customer service and follow through were excellent. The whole thing (outside of the prescription) cost $ 45. (If they can’t prescribe anything there is no charge) and well worth it. An urgent care visit would have been three times as much, plus the wait and stress on my kiddo. Absolutely an excellent experience.

My fiancé and I are on vacation in another city and my fiancé woke up with an abscess behind his ear, causing him lots of pain. We went to a few urgent care places which were either not open or not accepting walk ins.
I found this service on Unilocal and gave them a call, not realizing that everything is done over the phone and email. And I have to say that I was amazed at the level of service provided.
They were in touch with us every 20 mins, we spoke to a specialist who has had a prescription sent to a pharmacy by our hotel. Thank you Telecure!

Best service ever !
Was a little skeptical but I was desperate as I had a bad allergy reaction while on vacation in the Bay Area .
I called and got excellent and very prompt service .
When the doctor called she was very informative and knew exactly what to prescribe. I feel so much better already and the entire experience was excellent and hassle free.
I will definitely refer and use this service again.

This is a service I have dreamed about for years but never thought I’d see.
I travel a lot. And I have chronic sinusitis. While in San Francisco I came down with one of the worst sinus infections I’ve ever had — my teeth were hurting and I couldn’t eat! I had a class commitment until late enough on Saturday that all the local urgent care center were closed. I didn’t want to go to an emergency room, yet I couldn’t wait.
Found Telecure on google and thought «it must be a scam». Well, I was desperate. I called. An MD called me back in about 10 minutes. She was kind, thorough and gave me great advice. She called in an RX at walgreens and I cried from relief.
Thank you, Telecure, for a traveler’s dream!

I am incredibly happy with this service! I was reluctant to use it because I’ve never heard of it before and it kinda seemed too good to be true: A $ 25 consult with a physician and if you need a prescription they will send it to your local pharmacy. I asked if there was another way of payment (instead of giving my CC #) and there is currently a Unilocal deal to get $ 5 off the service. So, I paid Unilocal (which I feel comfortable with) and gave Telecure my voucher code. Sure enough I got a call a few minutes later from a doctor and explained my symptoms and she called in my meds to my pharmacy just minutes after that. So, in total, I spent 5 min on the phone and $ 20 for my consultation. I will take that over a $ 200 (out of pocket) regular doctors visit any day! This is quick, easy and cheap. I am definitely using this again!

Tremendous. Having recently arrived in the USA I developed a horrible chest infection. From past experience, I knew that a brief dose of antibiotics would clear it up. Found telecure on google, called up and wasn’t sure what to expect. Spoke with a friendly receptionist, received a dr call back as promised, picked up scripts at the local pharmacy a short while later. Thank you for an amazing and affordable service!

This company is amazing. I always hoped I would find a way to treat typical illness (cold, flu, etcetera) without having to visit my doctor every time and pay heavy copay and insurance claims. From the comfort of my home and resting while feeling sick, I called them, they put me in the «line» and I received a call back in an hour. The extremely professional doctor diagnosed my symptoms, answered my questions and sent a prescription to my pharmacy. Not to mention he was really nice! Love this idea!

Highly recommend this service. Being sick in bed with the flu, the last thing that I felt like doing is getting up and going to the doctor. Luckily I found this service and was able to speak to a doctor for a consultation and she ordered my prescription to my local pharmacy. Fast service, got meds and didn’t have to make an appointment or see someone in person. I recommend this and will use again if needed. Added bonus: $ 5 off with a Unilocal check in!

This was super convenient! I had a bad cold that developed into a sinus infection and I was really suffering. I had severe facial pain and headaches. I knew I needed an antibiotic to clear up the infection but I have Medi-​cal and therefore no regular doctor. There were no appointments available in any of the 5 clinics in my plan for the next 3 days and since I work and have a toddler, I was not going to wait in the emergency room in order to get antibiotics.
My friend told me I should call TeleCure and I didn’t hesitate. The receptionist got my name, phone number and preferred pharmacy location and said the doctor would be calling me back in about half hour. The doctor did call me back in about an 1hr and asked me what my symptoms were, she diagnosed me with acute sinusitis and asked a bunch of questions about whether I could be pregnant or had any chronic health issues. Then she sent over the prescription and I picked it up at Walgreens in 30 mins. Boom! It was great!

This is a really good service, and filling a gap in the health care system. This is basically for when you know that you need a prescription, and it doesn’t warrant an office visit. I had a sinus infection, had had one before, and just needed someone to prescribe the antibiotics. It worked exactly as advertised: I called them, they called me back promptly, I spoke with the doctor for a few minutes, she called in the prescription, and it was ready when I got to the pharmacy a few hours later. The doctor asked me all the questions that the doctor usually does when writing a prescription: verification of symptoms, allergies, verification of medications you are currently taking. I did not feel that there was anything shady about it.
But remember that this isn’t going to be appropriate for everything. If you are confused about what is going on with your health, or you have any symptoms for which you need to see a doctor, you need to see a doctor. Also, this could definitely result in care that you don’t need and can impact other people, i.e., overuse of antibiotics (though I myself can’t claim any moral high ground on that one).
I follow the health care situation pretty closely, and IMHO this is exactly the kind of service we need, to keep costs down and so that doctors have appointment slots for people who actually need them. So be savvy about your health, and use this when you need it!

This is such a phenomenal innovative service!
It’s so convenient! I wasnt feeling good and I was too nauseous to drive so I called the number.
They took my info and a doctor called me back in 15 minutes and chatted with me to find out what was wrong.
Within minutes my prescription was at my pharmacy!
All this for only $ 25!
Incredible service!