24hourtek

24 Hour Tek has been a tremendous help to our non-​profit. The team is super responsive to issues, great at problem-​solving and have pulled me out of a few time-​sensitive tech quandaries with great skill. They’re a lot of fun to work with and have helped *our* team to understand enough of the basics to troubleshoot on our own. Highly recommend.

Patient, knowledgeable, easy to work with, reliable, and responsive!

The 24hourtek team has been critical to our team’s success. They’ve executed: Desktop support for us for several years; an office move including the move of our local server room; and countless day-​to-​day tech challenges our small team faces. We rely on 24hourtek and they always deliver!

It’s rare to have a service provider who hits on so many important & necessary qualities: strong communication (including the ability to put in layman’s terms, IT concepts that are way over my head), punctuality, competitive pricing, friendliness and most important, extremely knowledgeable in their field. I’ve used 24 Hour Tek for both my personal computer and for my business needs and they’ve been fantastic. Really nice team of employees that David has helped curate at 24 HT and I have no reservations referring friends and colleagues to them for computer repair and IT services. You can’t find a better team out there!

Wonderful service. Quick response. Extremely professional. Everyone I have worked with at 24hourtek is extremely knowledgable and helpful. You can tell they really enjoy helping people. I would highly recommend them. 5 Stars!

Responsive, professional, honest and knowledgable, David and the crew of 24HourTek are great to work with. You will feel like their only client!

Super responsive, helpful… stay on the line — patiently! — for as long as it takes. (And that includes dealing with additional issues that pop up but weren’t part of the original ticket.) They transcend time zones, too. I’ve had help when traveling overseas and they always make it work. Very friendly, kind people. Entire experience is as easy as it can get. Highly recommend!

Excellent! They are friendly every time I call, and I’ve made my share of calls too.
They get back to me quickly and are always patient when listening to my concerns. They usually not only solve my problem but help me to avoid future problems with clear directions.
I would not hesitate to recommend them to any business.

We interviewed several IT Support Services and made the choice to go with 24hour tek a couple of years ago. Their service has been everything we hoped it would be. They are knowledgeable, clear and operate with efficiency and integrity. I would (and have) recommend this company to anyone looking to find an IT company they can depend on.

Our company has been using 24HourTek for IT support for about 1 year now. They have been extremely effective in supporting our internal IT needs — including anything from recurring tasks to complex ad hoc issues. Lowell, the tech we were assigned, is extremely knowledgeable, results-​driven, and a pleasure to work with. I highly recommend this company.

These guys are awesome! They are very knowledgeable, patient and attentive. Our company has worked with them for several months now, and they have always been very helpful in terms of troubleshooting, system setup and maintenance. I also learn a lot from them during those processes. I would recommend this company to anyone!

Super awesome! I work at a small start-​up so we recently started outsourcing our IT issues, and 24hourtek was chosen out of 6 or 7 potential vendors. So far they’ve been very hands-​on and willing to help, and it’s made a world of difference in improving our connectivity problems. Highly recommend!

These guys are the best! Very attentive, patient, and very much on the side of the end user. I had some trouble with remote access and paged them, got a call within 5 minutes, and my problem was solved very soon after. I think 24hour tek is a good bet for any company in need to quality IT support.

This company rocks! They are so helpful and professional all the time.
I really recommend 24hourtek !!!

My company has worked with 24-​Hour Tek for ~5 years and they have been an incredibly valuable partner for us. As a small firm, we cannot afford having an in-​house IT employee, so 24-​Hour Tek is our go-​to for any issues we have with our network, phones, and computers.
As the Operations Manager for our company, I work with the 24-​Hour Tek team about once per week and am happy to report that the team we work with commonly (Patty, Ernie, Jon, Bryan, Wes, Todd, David) are all very friendly and helpful. They also have a diverse range of knowledge across the team, which allows for specialized help when odd issues pop up. Service calls can occur over the phone/​remotely or on-​site and always include high-​quality, professional service. They happen to be located blocks away from our office, so even on-​site visits are easy to schedule and timely.
I highly recommend 24-​Hour Tek if you are in need of outsourcing your IT services and looking for a friendly, knowledgable team.

David is amazing! Very friendly, professional and helpful. If you’re having tech problems, he’s your guy!

After a serious meltdown with a previous IT provider we switched to 24HourTek and it’s been running smooth eversince. We run a ²⁴⁄₇ dispatcher on site and cannot aford to have any phone or IT downtime and 24HourTek can deliver the level of service and expertise we need to stay up and running. We prveiously had phone service/​tech support through a diffent provider but switch to 24HourTek after they provided us with such exelent IT support.

I run a design agency in SOMA, San Francisco. There’s no question that my company would not run as well as it does if it weren’t for 24HourTek. I interviewed a number of tech-​support companies and 24HourTek was, and still is, the only one I’m comfortable with. They do great work for us so that we can do great work for our clients.
They take care of any tech issue we have; more than I had anticipated. They’ve rebuilt our server, wired the entire office, set up a new employees’ workstations, created and manage an inventory of every machine and software license we have, set up everyone’s machine to print correctly, put all our equipment in a server rack… the list goes on and on. They’ll answer any question related to tech, even if it’s really small, like «why are these keyboard shortcuts not working in Adobe Illustrator anymore».
Time is our most valuable commodity and 24HourTek gets that. They work around my designers’ schedules because they understand that we’re doing billable work for our clients. They allow me and my team focus on what we do best; design, serve our clients, develop our team, and get new business.
My company is an approved vendor of some Fortune 100 companies, including one of the biggest banks in the country, so we have very strict information-​security requirements. I need a vendor that has the same stringent security policies and expectations of professionalism that I have. 24HourTek is the only company I interviewed that took it as seriously as I do.

I’ve been working with 24 Hour Tek for the past year. In that time, they’ve proven themselves to not only be incredibly competent but to provide prompt, comprehensive service as well. I would recommend 24 Hour Tek’s services to any business or nonprofit with IT needs.

If someone had told me about 24hourtek a long time ago, I would have had to bear a lot less headaches. Because I am not very good with computers, PCs or MACs. Maybe I could take a few classes, but it doesn’t interest me at all. So many people are already good with computers — I’d rather just go to them. 24hourtek is one of those places.
My computer crashed a month or so ago. It was debilitating. I had a lot of active files and I was afraid I couldn’t recover them. The computer would not even turn on. I took the hard drive to 24hourtek. By the way, they can go to you, too.
They pulled the files off for me. I was saved from rebuilding 3 months of bookkeeping work. It took them half an hour.
I wonder if they can save the files on my MAC, too.