Brenda did color and trim with my hair. I showed her an image of what I wanted and she gave me exactly that! I loved it so so much! Thank you Brenda for the amazing edgy look that I’ve been wanting to get. I high recommend Brenda for anyone who needs something different or just a simple classy style. Thanks again!!!
Andrea C.
Tu valoración: 5 Reseda, CA
So happy with my trim with Brenda ! She was so patient with my indecisiveness !! That I went back to get my hair color done for the 1st time in my life! She did a great job with my ombré !
Collyn J.
Tu valoración: 5 Pacoima, CA
And they do it again… Ana’s great at staying at the length you request to cut your hair to. I went pretty drastic(at least in my eyes) and cut off about 4 – 5 inches of my hair. I marked the spot where I wanted my new length to be at, and she kept it there; nothing shorter, nothing longer. Every time I come here, everyone’s been really nice, very courteous, and very professional, so reading these few negative comments given to them, kind of irks me. The staff at Excellent Salon really go out of their way to make sure the patrons know what is getting done to them, what they can AND cannot do to their hair, and they give tips on how to keep your hair looking and feeling healthy. That being said, this is the only salon I trust to do what they can do to make me feel great about my hair. Keep up the great work, Excellent Salon! You’re truly a gem in the SFV!
Alexis A.
Tu valoración: 1 Glendale, CA
Came here for a blowdry. I told the stylist I’m on a time crunch and need a quick blowdry nothing special. She didn’t dry the hair a little before blow drying and she started to dry it on my WET hair. She would keep going over done sections even after I said don’t because I’m in a rush. She tells me my a hair is too yellow? Firstly it’s not«too yellow» and if it is maybe that’s how I like it. Then she tells me that my ends are dry? When as a matter of fact I had a trim a week ago and my hair is in very healthy condition. I’m sorry but insulting your client isn’t the best. So I was a bit shocked. I don’t plan on returning.
Bill W.
Tu valoración: 1 Moreno Valley, CA
i went to «excellent salon» for a haircut. i was disappointed with their lack of professionalism and overall service. i was in there and witnessed probably, not sure if it was the owner or salon manager, but she was so rude to a customer that it changed my impression and opinion of the salon. the customer after she got her hair done, mentioned that her hi-lites were not done right. an argument broke out. i heard the women say can you fix it? i thought this was common to ask if they could fix a hair color problem. the manager or owner stated, «there was nothing wrong with the hair.» it was clear to me the customer is not always right and her request was ignored and even led to an insult where the manager stated, «get the f**k out of the business. this was absolutely unprofessional and unprovoked. i was even scared to say anything myself. i don’t think customers should ever be called out like this. she should of never yelled at the lady and after the customer left, the manager should not have talked bad about the customer left the store. i will never come back here again. as a male customer, i have many other choices to go to. i will never have my wife come here. after i left i felt terrible for the lady who left the salon very upset. it was clear she did get what she paid for! customers do not need to be insulted by anybody let alone a store manager or owner. terrible customer service.
C K.
Tu valoración: 1 North Hills, Los Angeles, CA
I came here months ago for a color correction and long story short ended up having my hair bleached unevenly TWICE and left at 12 midnight(they close at 8) with TWO shades of brassy copper hair. A week later I returned to have it fixed, but the owner told me she couldn’t fix it and insisted on a refund. To clarify, I returned to have my color corrected, NOT to be refunded. I appreciated the refund but it cost me double to fix at another salon. I didn’t write a review after my first experience because I don’t think a business should be judged based on one customer. I never told my mom about my experience, and she went today. She was pleased with the outcome but at the end asked to have the woman fix her highlights. Immediately the owner disrespected her in front of the other customers and refused to accept her payment. Instead of giving refunds then becoming upset at your customers, listen to their requests in the first place.
Ashley B.
Tu valoración: 5 Granada Hills, Los Angeles, CA
I agree. Ana is so sweet, attentive, listens & gives you what you want. The owner is fantastic as well. definitely recommend this place.
Gricelda A.
Tu valoración: 5 San Fernando, CA
Ok ladies if you need a Brazilian blow out this is the place to go they do a great job n the prices r great cheaper than other spots around you’ll love it guaranteed same work they take there time on you there very professional it’s a nice little salon they got good specials going on Maribel also cut my hair n colored it loved it happy camper so remember girls this is the spot to go to give it a try trust me you’ll be going back
Destiny M.
Tu valoración: 5 San Fernando, Los Angeles, CA
The owner is super nice and the salon is clean. I’m always afraid to cut my hair. It’s very long and I’m afraid of someone just cutting off as much as they want instead of just the couple inches I ask for. She did exactly what I wanted and gave me a few tips on dying my hair and taking care of it. I’m definitely coming back !!
Liz B.
Tu valoración: 4 Orangevale, CA
It’s a solid little latin salon in the LA-area. It’s best if you bring them a picture of what you’d like them to do with your hair, they’ll be honest and let you know whether they can do it or not(some up-dos require long hair, or thick hair, etc.) If they can’t do exactly what you’ve shown them, they’ll have a good idea of what it is you want and will work with you to make sure your hair looks great! I’ve had my hair done here 3 times for 3 different weddings, and every time my hairdo has lasted from when I got it done in the AM until the shindig ends late PM. A lot of hairspray and bobbypins do the trick, I think, but I’m impressed because I’ve got stubbornly straight hair, and whatever they did when they curled it lasted. Price also seems reasonable to me, $ 45 for an updo is what I’ve paid, although my aunts have paid more because they’ve got tons more hair(like, past waist length). I know they also do haircuts and coloring, and their prices seem fair for the skills they’ve got here. A lot less than what I’d pay in the Bay, at the very least. Bottom line: Decently priced updos that easily last from sunup to sundown. If they weren’t in LA, I’d frequent them more often.