Horrible experience the last few times I’ve been here. I figured it would get better win all the staff that work there. I was wrong. They always have that kid with glasses messing up my order and never putting ketchup when I ask for them with 4 large orders of fries. And the play area was so dirty.
David L.
Tu valoración: 4 Los Angeles, CA
This review is for the coffee and chocolate chip cookies only! This is a decent McDonald’s, it was very clean and service was prompt. I’ve never eaten the food here so I can’t vouch for that, but I’m assuming it either good or disgusting. While I was waiting to get my coffee, a lady actually walked up and complained about how disgusting the breakfast was. She was pretty upset and stood with her arms crossed the entire time and demanded a refund, which was immediately offered by management. Back to my coffee! I was fortunate to get a batch of fresh cookies and if you have ever had McDonald’s chocolate chip cookies; they taste amazing when they’re fresh. They also prepared a fresh brew of coffee for me, so that’s a plus! The combination of freshly roasted coffee beans and chocolate chip cookies is just so so good. Probably won’t ever come back for the food unless I was desperate, but the coffee and cookies were simple and good!
Greg A.
Tu valoración: 5 Baldwin Park, CA
First and foremost this McDonald’s is great 5 Stars! It’s really nice to have a neighborhood McDonald’s that’s so clean and always serves fresh food I come here every single day with my wife to have coffee and enjoy my experience.
Erika M.
Tu valoración: 1 San Dimas, CA
Went and bought my friend food had bad service but I don’t expect much from this McDonalds anyways, my friend then coughed up a piece of lettuce found in her chicken sandwich. Disgusting. Clean your shit up McDonald’s
Tania C.
Tu valoración: 4 San Dimas, CA
My nostalgia for McDonalds is such that I also want my kids to enjoy it. Granted that given the health concerns it’s not something you should eat consistently but I believe that having it here and there is good for the soul. This particular location is always clean, has great customer service, and has a nice indoor playground. From time to time I’ll «surprise» the kids with a visit and they love it. We make a thing of it and head over here to grab a bite while the kids enjoy the slide and play area. It’s conveniently located and the food is always piping hot so at least you know it’s «fresh». Ultimately this place reminds me of my childhood(although my McDonald’s wasn’t as nice as this one), and I wish that somehow my kids will have the same nostalgia. Sometimes the simple things are what you remember the most.
Ozzie E.
Tu valoración: 1 San Dimas, CA
Terrible customer service there salad has more calories than they’re burgers,…ANDTHEYFORGETMYFRIESTHOSEBASTERDS!
Iya V.
Tu valoración: 1 San Dimas, CA
I’m taking my time to write this stupid review on this specific mc Donald’s because I’m sick and tired of dealing with rude ass customer service. one lady in particular that works here is so EFFINGRUDE. Like I swear she hates life EVERYSINGLETIME I’ve been through the drive thru. Warning be ready for a rude ass attitude from the lady with the discolored skin pigmentation on her face. Don’t know her name and honestly could care less, you’ll know who she is. Went through the drive thru tonight and when I got to the window of course she had to be the one working the window-.- she handed me my food and drink and I asked her for a lot of ketchup(due to the amount of food I had to order) and some bbq and sweet and sour on request. Her reply was«There’s already BBQ in there» and handed me 4 packets of ketchup along with one sweet and sour sauce… Like really woman? I have a shit load of food you really think that’s enough for what I had ordered??? So I asked her for more ketchup please and she gave me another small handful. I drove off before I got too hot to scream at the woman. Got home to see that for one I had a hair IN my drink, the 20pc nuggets I ordered only had 17 nuggets in it(earth to MickyDs learn how to count), AND there was no BBQ sauce like she so rudely told me «there’s already some in there». can’t believe I really went out of my way to write this but I had to warn everyone bout this woman. She’s a bitter ass person.
Larry F.
Tu valoración: 1 El Monte, CA
Always check your food order. This place always seems to forget something in your order.(Plus they never give you any condiments). Then when you advise them next time you go, they say sorry. Never offering to replace what they didn’t give you. Also their fries are cold and old a lot of the time. This has happened to me on several visits. I will no longer eat there. I usually don’t write things like this, but enough is enough.
Scott R.
Tu valoración: 1 Fontana, CA
Worst customer service ever. I arrived at 10:50am and waited in line for 5 minutes. When it was my turn to order it was 10:55am. I started ordering breakfast for my family and the young man said«sorry we’re serving lunch». I showed him my iPhone with the time 10:55am and he walked away to the back. I was ready to order for my entire family(4) people including myself. He came back and said«sorry sir we don’t have any more breakfast items to serve». I was surprised and upset. I ordered my kids chicken nuggets and a small drink. I took a picture of the young man to post his face. He definitely should Lear to follow Mc Donald’s policies and serve the correct meal until the correct time. My wife and I decided to eat something different and spend our money elsewhere. You lost my business! «The picture I’m posting will show you the young man that helped me. He should be reprimanded!
Jami D.
Tu valoración: 1 Lancaster, CA
Their ice cream machine has been broken for months, but that doesn’t stop them from giving you wet ice cream. I asked them in the drive thru if they had fixed the machine, she straight up lied and said«yes.» The ice cream was received half melted, I asked them to make them again figuring since it was a long wait in the line they melted. NOPE, the second ones were even worse. I’m not sure about the rest of the food but I know I’ll never go there based on the fact they will lie and serve unsatisfactory food.
Keith C.
Tu valoración: 2 Rowland Heights, CA
Every single time I come to this store you never have shakes?!? Is your machine broken or something?! The least you can do is cross it off the menu
Frank L.
Tu valoración: 2 San Dimas, CA
I get breakfast here once in awhile and 2 out of 3 times it’s cold and the coffee it’s not made how I order it. I know it’s a fast food restaurant but if you’re going to ask me how many creams and sugars I expect them in the coffee it’s not rocket science.
Kit T.
Tu valoración: 1 Glendora, CA
What a horrible Monday(1÷25÷15) for customers who wish to come in for breakfast. An employee told and turned many incoming customers they cannot go in because they were«expecting» someone else to do work. Ok, then why are there some diners in there and not kicked out? She said the drive thru is available. But that is NOTTHEPOINT. U contradicted yourself. Where is the manager or supervisor? Fishy. Are they expecting Justin Bieber to roll by? The President? Who? The plumber ? What a joke !
Cassi C.
Tu valoración: 5 Mission Viejo, CA
**please note, the five stars is in comparison to other McDonalds, not to other restaurants. We were looking for drive thru coffee on Christmas Eve and didn’t have many choices. McDonalds has pretty decent coffee, so we stopped by despite poor reviews. It seems they have read their reviews and someone is making a difference. The order taker was polite and patient, and asked us to confirm our order. The line went quickly and our correct coffee order was ready for us as we drove up to the second window. It was seamless.
Robert P.
Tu valoración: 3 Port Hueneme, CA
I give McDonald’s Three Stars on account: 1. Once in a while, calorie ladened fast food does(how, I don’t know) satisfy a Neanderthal craving. 2. McDonald Corporation may be a «Job Creator» but, 3. At the same time is a slave driver via paying unlivable wages.
Nicole U.
Tu valoración: 4 Sherman Oaks, Los Angeles, CA
bathroom break 3 after our drive home from Arizona… clean location. Good enough for me!
Greg G.
Tu valoración: 1 San Dimas, CA
This place screwed me big time incomplete and a wrong order wrong size fries everything was wrong called store the didn’t do anything about it called corporate they did nothing about it filled out an online complaint never heard anything back aslong as McDonalds gets their money they could careless about righting a wrong I don’t even want to give them a star! Fix the problem McDonalds!!!
Dan D.
Tu valoración: 1 San Dimas, CA
I KNOW I KNOW its McDonalds BUTDAMN at least get the order right. 3 days ago they shorted us 10 nuggets on out 20 piece order. We went back to get them replaced and use a 2for 1 for Quarter pounders. I ordered them with NO onions, the receipt said NOONION but somehow they both had onions. While waiting a guy walks in from the drive thru who was missing a Big Mac from his order. They get more wrong than right it appears You want 15.00 an hr for this ?, you better get your shit together or you will be out business before you see a raise
Danny M.
Tu valoración: 2 Corona, CA
Poor service and incredibly slow. How do you mess up a basis drink order? I can’t believe that these are the same people who want to be paid $ 15/hr. Thankfully, I don’t live in this area so I know that I won’t be back. Good luck to those who have to come here.
Luke W.
Tu valoración: 2 San Luis Obispo, CA
Skip this location and drive on. Or visit any other fast food stop in the same complex. You’ll be glad you did. Long waits, annoying service, disorganized staff, noisy. Bad customer service at this spot. Lousy design and layout, and the noise level and shouting of names when orders are ready is almost intolerable.