Wells Fargo Bank

Very pleasant experience doing business at this branch. Helpful, knowledgeable bankers.

Have been a Wells Fargo customer for almost 20 years.
These days, it has become fashionable to denigrate banks. Am I completely happy with Wells Fargo as a bank? No, I’m sure that there are things they do that are not cool, but this isn’t about that…
This is about customer service, the customer experience.
Every time, since day one, the customer service has been excellent, no more so than at this location.
A few months ago, a money order that I send to a seller, drawn on Wells Fargo, never arrived. I took the receipt to the bank and they had a new money order ready for me in about 20 minutes. FWIW. the money order was sent USPS, and it took over 8 WEEKS for it to arrive to the intended party.
Customer service agents at the Scripps Ranch Blvd location have always offered me as much time as I needed to take care of my business. They have pored over piles of coins to find one I was looking for (occasional numismatist) and special ordered «new» money to give as holiday gifts.
If I was going to run a bank, the customer service at Wells Fargo Scripps Ranch Blvd is the prototype that I would use to train my people. Good job folks!(I would also say that any HIGHLY negative reviews for this location would likely be suspect).

Terrible service. they get robbed almost every 3 to 4 months and have new management there because of it all the time. Just a bunch of wannabe hipsters running a bank minus a few good people that deserve better. I work right next to them and they treat me like a stranger everytime i go in. No common sense among any manager there. Don’t waste your time go to another location.

Lost $ 250 buck at this bank is BS fees… do not trust them they say one thing then do another.,…pulling all my cash out of this hole!