Bob is amazing. He went above and beyond when he repaired our 58″ plasma TV. He picked it up on Tuesday and had it back to me on Friday afternoon. He hooked it back up and actually fixed how we had it set up… improved the resolution, the surround sound and reduced cords! He wouldn’t leave until everything was perfect, even when it was the improvement that we was making for us. He is very fair with his prices and explains all costs upfront. He is extremely busy and still makes sure he can get to all of his customers in a timely manner. I highly recommend him and Video Tech 911.
James A.
Tu valoración: 5 Sierra Madre, CA
I was extremely impressed with the customer service and the email follow-up process that was initiated after my original online contact. Bob was extremely helpful. He was able to fix my television in 2 days. He even took the time to diagnose the problem on a Sunday. The cost of repair was also explained in detail, and the charges very fair. When I visited the shop to pick up my TV there must have been at least 100TV’s being worked on. Very impressive repair shop. I’ll certainly be back!
Rose A.
Tu valoración: 5 San Diego, CA
I was very impressed with the quick response when I filled out the online form. I was even more impressed with the honest assessment over the phone for free. My TV was most likely beyond repair and instead of coming out and charging me for a service call I was told that up front. I don’t need a TV repairman now, but if I ever do this is going to be mine.
Jamie H.
Tu valoración: 1 Vista, CA
do not use this company! very dishonest man running this company. aka av technical, inc. i would highly recommend staying away from this company and it’s one man show owner!