Vale’s Urban Eatery

How can I order from someone with so many errors on their menu… if you can’t spend the time to edit your menu put in hotels, how much time are you putting into your food…

Buyers remorse for sure.
Ordered from this place last night because the menu was in our room at the Best Western San Diego/​Miramar on Kearny Mesa Rd. We didn’t realize it was 20 mins away. After an hour I called to see where our order was and just received the usual «He left already.» response from the less than attentive CSR.
Half an hour after that (1.5 hours after I ordered) our pizza arrived. The driver was really nice, I don’t fault him, but our pizza was barely warm and mediocre at best. All on top of that, it costed $ 24 without tip for a 4 topping large pizza.
We should have found a Little Caesars instead. It would have been $ 5, hot, and taken 10 mins max.

We were hungry out-​of-​towners late at night. I’m glad this place was open and delivered. Pizza is decent sized, toppings are fresh (pepperoni is great!). Not sure if I’d pay for the same back home but, appreciated the availability.

I got delivery from this place to my hotel tonight.
The delivery person was very nice, but one hour for extremely mediocre food is not really acceptable. I’d wait an hour for great food, but this was far from it.
I ordered a tuna sandwich with fries, fried zucchini and corn on the cob. The sandwich was okay, but unfortunately the tuna salad sat too long, so it was warm– yuck. I threw half of it away. The fries with it were well seasoned, but half were cold and soft and they were clearly frozen fries– threw half of those away too. I expect an «Urban Eatery» to hand cut their own fries.
The zucchini were large, thick, overly breaded discs. More breading than zucchini. The corn on the cob was complete mush, and they had clearly put some kind of cheap margarine instead of real butter on it.
Because the delivery person was so nice I would like to give this place more stars if I could, but the quality of the ingredients they use is very low, and the cooking skills seem subpar, as well. The cooks do have a decent sense of seasoning, but they really need to get some basic cooking techniques down.

Wow! Great place so far:) customer service:) I’m actually getting it delivered and my phone didn’t work I called the place 3x and I received a text msg after he realized my phone wasn’t working. Love it I didn’t even think to text the place myself

ZERO stars. ZERO. This is the worst place I’ve ever ordered from. If you want to wait THREE hours for a delivery to the point where you are starving and would rather have ordered from somewhere else, if you have nothing to live for, if you are a complete and utter masochist, then order from here. This place is horrible. HORRIBLY UNRELIABLE. I should be the one getting paid for the way they wasted my time. BUYER BEWARE.

The pizza was delicious and hot when it arrived. The lasagna and sandwich was out of this world delicious, I highly recommend them :-) the driver was very nice and friendly.

I’m not sure where these five star ratings came from, but nothing about this company is even worth the one star rating I am required to choose. I called for delivery on a Wednesday night around 7:30. I ordered a medium pizza with a side of fries and was told it would be 45 mins to an hour. After waiting for an hour and a half I called back and wanted to know where my food was. The guy said he’d call his driver and I asked him to call me back, which he never did. So ten minutes later I call back and the guy answered and said «oh sorry my driver is right around the corner. It’ll be five minutes.» It was another 15 minutes before the food was actually delivered. At the end of it all I waited for the food for an hr and 40 minutes. We checked the food before we paid and it was all cold. They did give us 50% off, however, it wasn’t even worth it

David was the greatest pizza man that I have ever experienced! Not to mention that the food was extraordinary! Props to David! He’s got great customer service!

Ok. First my review. I ordered the Margherita Sensation Pie (sauce-​less) and 16pc Buffalo wings. Both were absolutely awesome. Delivery was prompt. The wings were not «cookie cutter», you could tell they were handcut and the seasoning was like I make @ home. Loved the sauce-​less pizza. Secondly, I have know this young man for some years now. And it is with great pride that I have the opportunity to support him in this endeavor. MUCH SUCCESS!

Ordered pepperoni pizza with a Greek salad. Pizza was good, salad was ok, it was missing cucumbers and was extremely small. Delivery took 56 minutes, kind of long. Husband paid, didn’t noticed he was charged for the soda again, which was already included in the special combo price we ordered, until afterwards.

the food is great i had buffalo chicken sandwich .i will tell my all friends about the food and the service and delivery service is fast thank you david. for great service and good food. can’t wait too try the pizza.

Food was Amazing!!! Service was great, delivery time was fast and the food was still warm when I got it. The OMG pizza and the club sandwiches were delicious! Will definitely use order from here again.

I have ordered food to go several times from Vale’s. Delivery is always on time, food is hot, and delicious. I just found out they are now staying open later. Good to know for late night munchies. Their pizza, sandwiches, pastas are all amazing. Keep up the good work.