US Post Office

everyone at this post office is super nice, patient, and gives such great customer service. I’ve been at post offices where people working there hate their lives and treat you like you are an inconvenience to them. this place deserves more positive reviews

Post office personnel are terrific Polite efficient but the route carrier so called delivery is abysmal. He should find another occupation.

I am appalled at the shoddy delivery service that our postal delivery person from the Adams Avenue depot has demonstrated. i missed a package deliver, but there was no notice left at our door/​mailbox. Several days after placing an order for business cards, I checked on the tracking information. The tracking said that it had been delivered 12/​04/​2015. Going to the post office, I was disappointed to find that their tracking information showed the package DELIVERED as well. It was a lie! Also, on several occasions we have found our mail on top of the mailbox, for all to see! This is dangerous and irresponsible. Our postal delivery person is wrong for leaving our mail (and therefore our personal information) so vulnerable.
I am truly disappointment. The quality of service from our mail carrier is terrible.

I usually go to this post office since it is my local and I know every employee but I haven’t gone in a while and there is a very rude Asian woman who works here
Usually every post office let’s me use priority mail tape for my priority mail packages but this lady said to my mother «this is the last time you can use the tape next time bring your own»
Which okay I can buy tape it’s cheap but you don’t have to be rude about it especially when I’m pretty sure it’s free

I don’t want this to reflect poorly on your organization as a whole but I have to say something about the quality of one of your delivery personnel.
I live in normal heights on the N side of Adams on 34^th at. One of your delivery personnel is completely out of line and I believe his name is Julio and he’s dismal. His lack of social skills and irritable attitude is taking a toll on my wife and I.
My wife and I have both made attempts to build a report with Julio but he ignores us most of the time and when he does respond, he’s short and impolite. Even if he had a modicum of social skills, we wouldn’t know he is capable of using them because he speed walks with his headphones in and his eyes to the ground, refusing to acknowledge us as he barges through our property to reach our rear tenants.
Julio filed a complaint against us once for having one of our 13lb dogs (a fluffy white poodle that regularly gets approached by strangers asking to pet her) run up to him to say hello. Neither of them have ever bit anyone and are the most even tempered dogs on the planet. Subsequent to his complaint, our mail was canceled from being delivered and my wife had to go out of her way to go to the post office to have it reinstated.
Today, my wife called me in distress because Julio told her «Fuck you guys, I’m done,» after she attempted to gain his attention to warn him that the dogs were not secured while she moved furniture out of the house. She and I are in agreement that we are not comfortable with this unprofessional, arrogant, angry little man delivering our mail on our property.
There are several other USPS personnel that deliver mail to us and they are always at the very least cordial and respectful of our space. Needless to say, I will be filing a complaint against Julio. Even if he wasn’t such an unpleasant character to interact with, any employee of a respectable organization should be prohibited from using profanities against their customers. Telling my wife, a stay at home mom with her husband on deployment, two dogs, and a 3 month old baby that needs constant attention, «Fuck you,» is unacceptable and I will not stand for it. I hope this makes it to his supervisor and that corrective actions are made. Thank you for your time and consideration.

The people who work at this post office have to put up with so much crap from crazy people. I have a PO box here and ship a billion packages a week and so I witness it all the time. (Hopefully I don’t contribute to it!)
Today, while I was dropping off some packages, a guy violently slammed the glass door and started screaming at the poor employees because he got a parking ticket — from a meter maid, nothing to do with the post office. Clearly, he didn’t know how parking or post offices work or how the two are generally unrelated.
But the postal workers were so straight-​faced and respectful to this guy who deserved neither.
I can’t even imagine how hard it is to deal with this many people — especially crazy ones — on a daily basis.
Next time you’re in here, cut the people working some slack and thank them for showing up and helping us run this tiny miracle: For 50c (or whatever Forever means today) you can send something from one corner of our country to the other. Pretty good deal, IMO, and a small wait in line + this fee seems like a small price to pay for such a luxury.

Great staff. Friendly. Attentive. Thorough. But like with most post offices, always a line. Never takes me over 10 minutes to get in and out. Come prepared or you will be skipped in line while you fill out your outgoing mail.

I never thought I’d be reviewing a post office but this has been the best experience I have ever had at the post office. I’ve never been to this location before, but when I walked in there were two employees and 3 other customers. One employee was ringing up one of the customers and the other employee was helping another customer tape up a package. Even though I was last in line, I was called up next since I was ready. I was in and out in 30 seconds!

Always friendly and always take care me. If anything I wish their hours were a little longer. Also wish for a self serve scale by the PO Boxes to mail out items after hours.

I needed information and called various times never got an answer. Went down there finally and waited 45 minutes. Service is bad

This is the best post office in San Diego. I’ll drive or bike past the University Heights one to come here.
Nice and efficient staff.

I think this place is deliberately ignoring my phone calls. I have tried them 3 times at all different times of the day. No one picks up, and there is no answering machine. Very frustrating!!!

USPS has hands down the worst customer service I have ever dealt with. Their website FAQ area is a nebulous clusterf*k that basically brings you bak to the same start page no matter what you ask and has little to no useful information. It took me 5 phone calls to have someone help me hold my mail while I went out of town. Now that I am back, I am trying to pick up my held mail. The website listed my address as not having a pick up service office within 100 miles. After contacting their customer service phone number 4 times, I finally reached someone who actually knew which post office, they directed me to this office. I have been trying to reach them the entire morning. They have not yet answered the phone after 100’s of rings. I will NEVER use USPS for business EVER AGAIN.

It’s a freakn’ post office! It does what it does at its best. I really don’t know what all the complaints are about.
I went today for a money order. In and out in about 5 minutes. The guy seemed pretty happy. They have a private parking lot at this location which is nice.
Anyway, here’s a tip on getting cash back. They will only give you so much. I forget, but it’s definitely not in the $ 600.00 range. Even if you have a debit card. However, if you’re in a pinch, your bank is not near by, and need more cash then you can withdrawal from a local atm, buy a money order. It’ll cost around $ 1.50 for the service fee. Then, tell the post office counter you would like to cash your money order. They will actually cash it for you even though they won’t go over their small sum on cash back. Not sure if anyone else would need this advice, but there ya go.

Horrible customer service. They also wanted to charge me $ 34 for a free service! Go elsewhere.

It’s a post office. I write an address on an envelope or a package, put a stamp on it, it disappears into a bin and magically appears at the address I wrote. PURE SORCERY!!!
It’s a fairly plain building, poorly maintained, and the employees are never more than human robots doing their jobs — just the way I like my government run facilities!!!
Never had a problem, get there early and avoid lines!

Didn’t bother answering the phone after twenty rings.

Post offices like this are the reason nobody uses the mail anymore. These people hate their jobs and hate helping people if it means they have to give a little effort.
Thanks for being d**ks. Hope you get laid off soon

Wah wah wah wah … would you like some cheese with that whine?
1. Who goes to any post office during the holiday season expecting for the lines to move quick? Pft.
2. Who goes to the post office in the afternoon, EVER, expecting for lines to go quick?
The staff here is friendly. I tend to go later in the afternoon (3pm-​4pm). The asian man and african-​american lady who work there are my two favorite personnel from this site. They are both very helpful. My fiancé lives overseas, so I have sent quite a few packages this year to him and his family. They both have helped me figure out which ways would be both the cheapest and most secure ways of sending my packages. I’ve never had an issue. And the comment about the supposed lack of english skills is probably the dumbest thing I’ve heard. No one here has had a problem understanding what I need, and trust me I AM needy… and ask a lot of questions.
Depending on when you go there, the wait can actually be minimal. I just went here today at 4pm and did not have to wait longer than 2 minutes.
Everyone is high maintenance apparently.

I honestly found the staff here to be some of the friendliest I have ever met at a post office. It’s a little rundown but with as much as the USPS is struggling it’s not surprising.
This location and its lack of modernization is just one example of why the USPS is struggling. No self service station available and a very heavy manual process. This was extremely apparent to me as I waited in line for 10 minutes to purchase stamps. A function that I can typically do at an ATM, but I wanted holiday stamps for my Christmas cards. Also I needed a customs form because I am going to ship a package to my brother in law and I had to get that from the postal worker since they don’t keep those out in the lobby.
With all that griping why do I give them 4 stars? Because on the scale reserved purely for postal offices and DMVs this was an exceptional experience due to the friendly smiling employees :-)