US Post Office

One of the better Post Offices around. Parking can get tight at peak times and the lines can get long. Go there during off-​times, 2−4PM on weekdays is good, and chances are there is no wait. Like most Post Offices, the staff here changes constantly. Some employees are friendly and efficient, others less so. I’ve been going there close to twenty years and there have been no changes made to this location in terms of trying to make it look better, etc. Three stars on Unilocal = A-​OK, and that is what it is.

We were given a dog hold on our address last week. We were never notified of our mail being held per postal regulations. After a week of no mail I had to go I person and found out the manager did not notice the carrier created a dog hold. I was very disappointing how this was handled. Today is the second business day after I had talked to the manager and no mail again!

Nice of them to not bother ringing the doorbell! At least the dude on the phone was nice which is the only reason this isn’t a 1 star review.

As good as it gets for the USPS! We’ve dealt with several post offices throughout the past couple of years sending bulk mail packages and this was the best experience so far!
We had a bulk mail delivery of gift boxes to get out immediately and Doug was of great assistance in helping us make this happen. Thanks to the entire San Carlos staff for their great service. keep it up!

Always friendly staff!

Local post office with friendly & helpful staff, but there’s ALWAYS a long line, anytime of the day.
This location has a self service kiosk, which is great, I don’t know why every location doesn’t have one, I’m talking about grossmont mall, why???

Poor service how hard is it to sort mail? I have a package from chula vista maybe 12 miles away, the package arrived at the 92 119 navajo office in the morning got sorted than sent to the 92 177 why i live in san carlos? How hard is it to sort mail correctly its only numbers you have to read? Why remove the reviews? WHY REMOVE TRUTHFUL REVIEWS Unilocal SUCKS!

I walked into this post office for the first time today (haven’t been in ANY post office in years). I had an oversized box and two of my paintings to somehow secure in the box to send to my little sisters as a belated Christmas present. I had no idea what I was doing, and after trying to find a smaller box or shipping package for 15 minutes, I was just about to go to UPS and have them package and ship for me. I gad worked really hard on the art and wanted to make sure they were packaged safely. Then Mike Jr. Saw me struggling and was my Savior! He found two boxes that we ripped apart so we could safely and securely package my art. He totally went above and beyond. He helped me tape it all up using his tape (so i didnt need to spend $ 4)and walked me through (basicaly doing the work for me) how to use the two smaller boxes to
art, instead of having to pay extra to use my oversized box. the other staff did not seem enthusiastic about helping me at all. I admit I was a little pathetic, who doesn’t know how to package things correctly? Lol, but I went to the post office hoping for some help. Mike kept my total under $ 20, and really took his time in helping me with a smile on his face the whole time! I was a little embaressed thar I didn’t just have everything wrapped up prior to going in, but Mike said it was no problem at all. Before he saw me, the other staff seemed to be avoiding helping me (I don’t really blame them, and they weren’t rude) but Mike Jr. Went above and beyond customer service in my opinion, and I am so glad I stuck it out and didn’t go tp ups. Thanks to my experience today geting such great assistance from Mike, I will most definatrly return to this store, next time hopefully a little more prepared lol and thanks to Mike much more knowledgeable of the post office policies, and how to keep my art safe! ! Thanks Mike!
Jessica

perfect customer service, friendly and knowledgable staff.

Just my local post office. Very close/​convenient. Staff is always friendly and the line moves quickly. Parking lot is a bit of a hassle at peak hours but for the most part not too bad. I’m lucky to have a post office this close, it makes life much easier.

Good friendly service with a short line.

Michael makes this post office. He is the friendliest postal worker I have ever seen. I think most people who come here know who I am talking about.
They have a self service kiosk to send mail which I usually use unless I am sending packages international. Parking can be crowded during rush hours but Ive never waited in line too long only during the holidays.

Ok it gets a star for being just a couple blocks from my house…
Positives
Staff is friendly…
Has a drive through mail box drop off.
Has the automated mail kiosk so you don’t even need to speak to the staff unless you are sending something weird or overseas.
Negatives
Can get a little cramped (parking lot) put there is street parking and if you are really desperate there is the 7 – 11 next door.
Its a Post Office so it does all those handy Post Office things :)

like all post offices, you cannot avoid lines. my waits have never been too bad, i think 15 minutes at most.
they have the machine in the po box area where you can weigh and create postage for your package. it is amazing. considering i only really use the post office for mailing cd’s, this makes my life so easy. it’s annoying standing in line to ask them how much postage i have to put on it.
they have probably about 15 — 20 parking spaces, and if none are available, you can park at the 7 – 11 next door, or the parking lot near hollywood video and albertsons.