US Coachways

We contracted with US Coachways and they sub contracted with Go West Adventures. The driver was wreak-​less and driving really fast. Using an app we clocked him going 83 mph on the freeway and passing cars. Large trucks were honking at us. We were in a 30 passenger bus going to Angles Crest and the road was very winding road with many cyclists, I’m shocked we didn’t hit anyone as there were some close calls. We asked the driver to slow down a few times and it went to deaf ears. He was driving as in a race car. We will never be using them again.

Our school admin contacted this company for 2 charter buses because of the extreme heat it was decided to go with charters vs. school buses. BIG MISTAKE! Both buses did not have a functioning AC!!! The poor kids were stuck in an hour long drive with NO AC. I’ve complained to the company, demanding a refund! The buses were almost $ 1K EACH! They offered a measly $ 100 refund… seriously? They shot back with «it states in our contract». Really?! You feel ok subjecting people, in this case KIDS, to sweltering temperatures in an enclosed bus while it’s well over 90 degrees outside?!! I wish I could rate this a negative 5 stars. Save your money and the headache, look elsewhere. This company has no ethics.

I contracted this company for a full day and they cancelled less than 24 hours prior to departure. They are a reseller so they don’t really have knowledge of vehicle inventory or driver availability. Although their quote was the lowest one I found, now I’m thinking that «you get what you pay for» and «buyer beware».
I wouldn’t take the chance on this company again.