Torrey Pines Animal Hospital

Brought my baby 8 wk Pomeranian Teddy in for his first doctors visit to make sure he’s healthy & has all of his vaccines. This visit did not fall short of being perfect! Right when we entered the door, we were greeted with so much love & attention for our baby Teddy. The doctor took so much time to make sure all of our questions were answered & everything we needed to expect while being new Pommy Parents. Thank you so much to the staff at Torrey Pines Animal Hospital for the unforgettable welcome & comfort you brought to Teddy& I! We already can’t wait for our next visit

I want to thank the staff at TPAH for being so considerate and kind during a very rough time for us and our doggy. I’m very happy knowing that in her last hours she was around a very loving staff that treated her like their own pet.
Thank you guys for doing all that you could for her and for us.

I would give this place 0 stars if I could. I genuinely feel that people should know my story about this practice in order to make an educated decision about where to take their furry loved ones for care.
My dog had a routine, very mild bacterial infection on his skin. Dr. McClellan felt the need to prescribe clindamycin and prednisone (strong steroid). I had a bad feeling about putting my dog on such a strong medication for a small issue, but I trusted him anyway. After 2 weeks, and MUCH stress of the prednisone side effects, the skin issue was not resolved and we were in the exact same boat as we were when we first came in. They insisted I bring him back in for anther appt for $ 50 more, so I could have the exact same conversation over again. I did, because I love my dog. Dr. McClellan decided to experiment with my dog and put him on a Sulfa-​based medication, which is known for severe allergic reaction in both animals and humans (most grow allergic to it after being on it for 5 – 7 days). My dog grew very sick– I called and left a message for Dr. McClellan to call me back on Thursday. No call. I called Friday morning and left a message expressing my concern. No call all day. Okay, I get it, you are busy. but surely he’ll call by the end of the day. I call when they close, and the staff Joanna, says he’ll call. NO CALL. Is this acceptable patient care? I call Saturday morning and say that I really am worried and need to speak to Dr. McClellan, I’ve called for two days and he’s not calling me back. Joanna says he has the message. NO CALL What kind of doctor thinks its acceptable to not call his patient back when you put him on 3 medications? 3 DAYS, 6 CALLS, into the weekend and DR. McClellan could CARE LESS about calling me back.
It is completely irresponsible of a so called DOCTOR to not call his patient back with a concern, especially after putting him on 3 medications, a medicated bath, and two appointments later.
I would never trust bringing any pet into this office. Either Dr. McClellan just wants to make a buck and could care less if his patients get better, or Joanna, Jessica, and Nicholas, –the staff thinks that it is a joke when patients call and did not deliver the messages. According to the office manager, ‘it slipped through the cracks’ I’m sorry, but 3 days of phone calls and 6 messages? Im very understanding of their schedule, but at least within 24 – 48 hours, return a call.
If you want to know what happened, I took my dog the monday morning to a new vet. He had a 104 fever and if he continued on the medication, he would have died. We have been through hell for 2 weeks saving my dogs life with endless tests and medicine to get him to survive.
You decide if Dr. McClellan is the one you would trust your pet’s life with. And by the way, he never called again.

I took my dog in to Dr. Steele for a check up. He had a cyst on his paw that he examined and said eventually we will need to surgically removed and if I wanted a quote, I can call.
3 weeks later, I call and say that I want the quote. The staff says in order to get a quote, I have to come in for a ‘recheck’ appointment. For what? I just want the quote. Since Dr. Steele went on vacation for the whole summer, I had to see Dr. McClellan instead. I reluctantly paid the $ 50 for another appt, just to get the quote.
I take him in and have the exact same appt and conversation and pay $ 50 for a QUOTE. Dr. McClellan said he will email me the quote. I figured for $ 50 he should be able to put it together right there. Ok, I’lll wait for the email.
4 DAYS LATER i get the quote. I paid $ 50 to get a quote 4 DAYS later. clearly you care. Biggest waste of money and this practice is a complete joke. Dr. McClellan does not care about his patients to do anything in a timely manner.
I will not be going back and i certainly will not trust his hands with my dog’s life. My best friend also had a bad experience here and will not be taking her dog back either.

Dr. Steele is awesome! My 14 year old Maltese George had 12 dental extractions. I was initially nervous about the procedure considering my dogs age. However, Dr. Steele was caring, kept me informed about the whole process and performed the procedure flawlessly. George is like a new puppy. A big thank you to Dr. Steele and your staff at Torrey Pines Animal Hospital.

It’s hard to find trustworthy people to depend on to take care of your pets. After reading many reviews of many places, decided on this one and haven’t regretted since.
Friendly, helpful staff, open on weekends!
Now, this places is a bit pricier then the last animal hospital I used to go to. But I am willing to dish out extra bucks for their exellent service. What I appreciated the most is how they patiently explained any medications and procedures my dog had to go through, went over price ranges with me.
I highly recommend.

The staff and Dr. here at Torrey Pines Animal Hospital are phenomenal. Not only is everyone kind but they take their time to explain your animals condition. My cat is my companion and I can say I genuinely trust Dr. McClellan to provide her the best care. Highly recommend bringing in your furry companions here!

I don’t understand the great reviews… My dog has had a double ear infection. We went in and they cleaned her ears and gave is an antibiotic. It didn’t work, they made us bring her back in they looked again told us they will culture it and gave us a stronger antibiotic. We have now spent over $ 600 on this ear infection! Culture came back and no one called us! I called the office asking for the results to make sure we were doing the right meds and I was told culture results were in a while ago but no one called me and will call me back. This didn’t happen either, I had to call again asking for them to please call me. Also, for both or our visits I had asked them to please fill out and send in our pet insurance forms, five calls and weeks later I still don’t think they were submitted! And on top of it my dogs ears are still super infected. I called again today and was told just to bring her back in. I refuse to pay another $ 300 when they have the culture and know exactly what meds can treat it so I asked to speak to a doctor and was told one would call me. Yeah that never happened either. I am now super mad, I have spend a ton of time dragging three kids into the vet with me spent over $ 600 and my dogs ears are no better and I can’t even get a doctor to call me… We will be moving vets Well today I have called three times begging to talk to the vet because the ear infection is getting worse and they never called me back yesterday. Receptionist assured me vet will call me and knows I am waiting and marked my chart urgent… They closed an hour ago and still no call back. This is had been the most expensive and worst service I have ever gotten. Please stay away they clearly just want to take your money and can care less about the pets well being… Our poor dog has been suffering for three weeks now and we have wasted over $ 600 on nothing!

Based on their outstanding Unilocal reviews, we dropped our dog off for boarding on the weekend. My girlfriend forgot to ask «how much» and Torrey Pines Animal Hospital made no effort to tell her up front. When we called to ask… $ 425 per night! They wanted $ 850 for two nights! That’s more than a room at the Venetian on the busiest weekend in Vegas!
We picked our dog up and they still asked my girlfriend to pay $ 25 for the less than 2 hours our dog was there. We ended up getting him a private room at Petsmart for $ 45 per night… about ¹⁄₁₀^th of what they were asking. That may not have been ideal for our dog, but it was fine for the weekend (juvenile with no health problems).
They may be a decent vet, but their prices are outrageous.

Thank you so much Torrey Pines Animal Hospital for helping my dog and I on an emergency basis. I called because my dog got really hurt at the park and I wasn’t sure what was wrong, i thought he broke his paw. I called 2 places before them and they said they couldn’t see me right away to scheduled an appointment for the next day. So since I live super close to this Vet I decided to call them and see if they could help. They said to bring in my dog right away they would figure out what was wrong. DR. Steele was exceptionally helpful and extremely nice! it ended up being a bee sting! They removed the stinger and gave him some Anti histamine and pain killers. They were so nice and understanding, I will definitely be coming back here soon! Thank you guys!!!

I came across TPAH because my dog had broken her tooth and I knew it needed to get pulled before it abscessed. We had not been happy with our previous vet, and after performing some research I found out that the doctors at TPAH had worked at Pacific Pet Care, and remembered we had had a positive experience with Dr. McClellan. That said, Dr. Steele took care of our lab’s broken into and was absolutely amazing. While tooth extractions are often a good opportunity to push a dental cleaning (or so it seemed from the three other vets we consulted), Dr. Steele recognized that our dog’s teeth were quite clean and the dental was not necessary. My baby was given adequate pain meds and she healed quickly, thanks to Dr. Steele’s dentistry. The service and experience we had with this broken tooth prompted us to make a permanent change to TPAH. I value high quality care and sensible approaches, which they demonstrate, We love the staff, their dedication and professionalism, and their new digs, which happen to be within walking distance of our house. We highly recommend this office!

I was very impressed with my experience today. My dog is having severe skin problems and our regular vet couldn’t get him in for three days with out paying an extra emergency fee… I was able to get in the same day here and they were so nice and accommodating. Jessica called my previous vet to have the records ready for when we got there. They took great care of my dog. The doctor was very compassionate and caring. We put together a treatment program and it was very reasonably priced. Looking forward to using them for both of our dogs going forward.

Just got a new kitty and this place is great! The Doctor and the staff. I am looking forward to a long relationship with TPAH!

I went here because of the reviews on Unilocal.
I’ve bounced around to different vets since moving to San Diego 3 years ago. All the vets I used here charged an outrageous amount, would rush through the exam, and run up the bill doing unnecessary tests.
I saw Dr. McCellan today and he spent time addressing every concern. He seemed genuinely concerned about my cat and felt his treatment is conservative. He has fair pricing. I would highly recommend this clinic.
The office staff was also very caring and nice. Overall I liked the clinic and will go back for all my pets needs.

Visited with my 3 month old Aussie. Everything went well and everyone was very helpful and polite. I ended up purchasing the puppy package and will be back for more shots and checks frequently.

Professional vet in Carmel Mountain. Have been bringing our pup here since she was 8-​weeks old and have no issues. The vets are all knowledgable and well-​trained and treat our pup like if it was their own. Prices are a little high but I’m sure it’s do the area that it’s located in. Expect to pay a premium for quality work.

I am very happy to have found a great place to take care of my cats when they are in need. I recently brought my cat here and the entire staff was very warm and friendly, the Dr who treated my cat was very thorough and had a great bedside manner while dealing with my cat. The most important element I look for in a Vet is their diagnostic skills, and trust. I felt that the Dr. was not trying to sell me on anything unnecessary which goes a long way in my book.
The day after my visit I spoke to the other Dr at this practice regarding the result of the blood test and he was also very patient, thorough and friendly, answered all of my question and more! I am very finicky about Veterinary offices and I couldn’t be more pleased with my experience here!

We are beyond thrilled to have found Torrey Pines Animal Hospital!
We’ve lived in San Diego for 2 years and have bounced around to different vets trying to find the right fit for our 12-​year-​old dogs, and for us. After having our dogs in our lives for more than a decade, they are truly part of our family, and their health is supremely important to me and my husband. On top of that, as our dogs get older, their medical needs are becoming more frequent and more complex.
Everyone we’ve met at Torrey Pines has been amazing. Friendly, professional, helpful, knowledgeable. From the front desk staff, to the nurses, to the veterinarians themselves, we couldn’t be happier with the level of service.
Our dogs have seen both Drs. McClellan and Steele. Both doctors were kind to us and our dogs, and we felt completely put at ease with their level of expertise and state-​of-​the-​art facilities. My husband and I even joke that one of our pups likes the vet more than he likes us!
We drive all the way from Ocean Beach to bring our dogs to TPAH, so it goes without saying that I’d recommend the practice to you. The whole staff is great, and it’s always a pleasure to see their smiling faces.

I really enjoyed my visit to Torrey Pines Animal Hospital. I jut moved to the area and was looking for a good vet — I came here after reading all the positive feedback on Unilocal.
Dr. McClellan was great. Not to sound sexist, but this is one of the first male vets my dogs felt comfortable with. He was super nice, patient, and answered all the questions I had.
In fact, the whole staff was just as nice. Everyone had a smile on their face and seemed to really love what they do.
Its a good feeling knowing I found a permanent vet in the area!

We often love our dogs more than we love our own children, right? The doctors can relate to this while not taking advantage of it.
Here is why I love the office: Step one– Call for an appointment.
Step 2– Get an appointment usually the same day.
Step 3– Go in and see the doctor at your scheduled time.
Step 4 — Leave after paying a very reasonable bill. Yes. it IS that easy.