TJ Maxx

great service… love all the ladies at the jewelry counter… super, super helpful…
just don’t like to do watch or purse returns… they scan the products a lot and manager is needed to be called… I like it done quicker…
great prices…

Store is clean, they have some good things, however the customer service is BAD and if you don’t have a receipt to return your stuff they will try to say you bought it two years ago when they know for a fact it was like days ago. When I put my foot down say you know you haven’t had this two years ago they finally gave me store credit. I liked this store better than Ross but I might have to find another shopping place.

What a joke. I bought a jacket here 4 days ago for a trip to NYC and ended up using another jacket so went to return the one I wasn’t going to wear. Tags attached and literally was sitting in my car. The manager has the audacity to accuse me of wearing the jacket because a couple of my hairs got attached to the back (prob when I tried it on) and the material was fuzzy/​clingy. Refused to return. WHAT!!! Unbelievable-​who could wear a jacket with the tags hanging off anyway??? This store has terrible employees and management. If you buy something you better be 1000% certain you want to keep it, otherwise they will not honor the policy. Shady stuff.

Probably the best TJ MAXX I’ve been to.
It’s really clean in here and staff is friendly
There’s plenty of parking and its conveniently located next to the 15 freeway and other shopping centers.
They always have deals and great items
I Never leave here empty handed
Keep up the good work

The staff at your Carmel mountain branch is Horribleeeeeee!!!
Full of attitude I would like to share my experience with everyone.
I was a regular customer and gave so much business to them.
But horrible policies and customer service.
I bought these MK shoes for $ 69 I wore them to sea world and believe you me my foot hurted so bad that I couldn’t walk at all. I had to buy $ 40 flip flop from a store inside sea world.
I went to return it to the Carmel mountain store and the manager and asistant manager was so rude and totally refused to take the shoe back or atleast give me store credit just bcus I wore them once! How would I know they are so horrible if I won’t wear them I walked around the house in them and they were okay .
How would I know they would kill me later.
Anyway the next time I went to the Carmel mountain store the assistant manager saw me and said something to the sales associate in her ear about me and she became to rude to me.
I was there with a friend who needed to buy some branded watches and stuff we still gave them business and see how she was talking about me to her sales girls!!!
Horrible staff especially at Carmel Mountain branch.
The shoes were originally from Escondido store and they also refused to compensate at all.
I hate TJ Max NOW.

I love pretty much any TJMaxx and this location is no exception. I’ve found excellent shoes, beauty products, and purses at this location. The only thing that seems a little lacking is the actual clothing selection! It’s not bad, but it seems very limited. I rarely can find a pair of jeans in my size to even try on.
As this location is near Sprouts and Chipotle, I’ll definitely be back.

BEST TJ MAXX EVER!!!
Clean & Organized Store + Friendly & Helpful Employees =
One Very Happy Customer!
I’m ½ Fashionista & ½ Frugalista ~ TJ MAXX is a great store for me!
I found a gorgeous cherry red CK Hooded & Rainproof Trench!
Red & Black are my favorite colors, and this coat is perfect for me,
only TJ MAXX would have a CK Trench for $ 48!!! Yay!!!
I love summer, but bring on fall & winter baby, because I am ready :)

If I could, I would give no stars.
Worse customer service ever!!! HORRIBLE ATTITUDE AND NO CARE AT ALL!!!
I wanted to return something and I didn’t have a receipt or sticker on the item. I took sticker off as wanted to use it. The recipet was misplaced .
So they said we can’t do anything. I said how about looking up my purchase using my tj Max credit card? They said no. All they said was no. Not once did they offer another way or even apologize for not being able to help me. Not once!!!
Talked to two managers who didn’t even introduce themselves or care at all. They should not be managers! They don’t know anything at all.
I will never never shop at this location again! Customer service is below a 0.
Don’t shop here!!!

Love the place but it’s a little disorganized, do you have products spread all over the place, such a big company you would think they would be more organized… I like there Products and that’s why I go there but would be grate if I could find what I am looking for…

I’ve always loved Tj Maxx, love the prices the brand name choices but i went to this new location and received very bad customer service! Poor service in fitting room, the lady was really rude! will never go there again!

This place is clean, organized, and stocked with good merchandise! This is a good location for men’s work out shirts such as Nike and reebok for about 10.99. La la love this store.

Great TJ Maxx location!
Huge, tons of stuff, easy parking out front.
You never know what you will find, always stop by when I am in the area!

Decided to hit up this TJ Maxx today during the dreaded Christmas shopping rush. The streets around this place are such a mess, littered with cars trying to get into to freeway. I was expecting the place to be a mess and the lines to be endless but the place was still pretty organized and I only waited in line for maybe 5 minutes, so they’ve got their seasonal staff out and working efficiently. They had their sales people on the floor, asking customers if they needed any help. There was no line at the dressing room and no clutter inside. I love the prices for designer brands here, I was able to pick up some cute boots and leggings as gifts. Was eyeing a few things for myself too, perhaps after the first of the year.

I remember the first TJ Maxx store I ever visited back home in the Midwest, I thought it was great idea that you could find luxury name brand goods at bargain prices considering I was always on a strict budget during college. This location is great, next to Best Buy and lots of places to eat and park. They always have a great selection of items on clearance that are fun to browse through which is why I like TJ Maxx so much it almost feels like a treasure hunt at a high-​end thrift store digging through stacks of clothes, electronics, wallets, bags, ect. (i found a pair of iWave headphones for $ 10!).
Would definitely go back.

Great variety of finds here. Love coming here when there’s a clearance event. They seem to have more designer brand items than other TJ Maxx’s I’ve been to in SD.
It’s also very clean and organized.

Like other reviewers pointed out, this is TJ Maxx is recently open and its extremely clean and organized.
I preferred to go to TJ Maxx vs Ross or Marshalls. The stores always feel bright, well kept and not very cluttered. Its is really a one stop shop for all your needs, from clothes to shoes, from shampoo to pillows.
TJ always carries designer and brand name fashion.

Here is A Clothing Store that has pretty much everything from toys Shoes Hats Wallets and all sorts of things at a fairly decent price. They even carry Sports Apparel and luggage for your traveling needs. The store is located next to a Best Buy in Carmel Mountain San Diego and this is one of the newer TJ Maxx. Overall this is a one stop shop for all your clothing needs.

Honestly, before I didn’t know what the hype was all about with TJ Maxx ’til I decided to see what was on the racks last year. And I was blown away!!!
So many cute maxi dresses all for an affordable price. Best believe I stocked up for this upcoming Spring and Summer season! The store is nicely organized; first thing you see are purses (Seen some Ralph Lauren, Michael Kors!) and the store is organized by clothing; tops, bottoms, jackets/​sweaters, outerwear, intimates, dresses etc., then categorized by size. And towards the back of the store, you’ll find homegoods. Next to having super cute clothes for a good price, and being fairly organized, the customer service is pretty noteworthy! The staff is incredibly helpful and friendly!
As a now self-​proclaimed Maxxinista, I always make an effort to come by here to see what new stuff is in stock. It’s hard to leave this place empty-​handed!

Finally we got a fenonemal TJ Maxx in Carmel Mountain! Much more aseptic than the vital, jovial and always crowded branch in Escondido, I still like the way they organize the items, mainly those huge purses by colors (and sometimes even by brand). In purses section you can get great deals from Sac company and also some times I scored several Kiplings (that brand is very trendy and kind of pricey in Europe, it seems not so well known here). About shoes, what to say… I got sexy sandals from Michael Kors for less than $ 30. Huge collection of scarves in myriad of colors. Perfume side… you can’t beat getting brand names for 3 time less than in the duty free of your favorite airport. Of course, the con is that you don’t always get the fragrance you are looking for. TJ Maxx is a fantastic store totally recommendable. Her sister Marshalls is another of my favorites.

Finally a TJ MAXX in Carmel Mountain Ranch… Love this store. I used to have to travel to Escondido for this store and rarely did. I think the quality and price of some items are much higher than ROSS and a little higher end than Marshalls, but I can still find good buys.
It’s clean and well stocked, at least when I went and I successfully found my Autumn/​Winter boots for the season during my very first visit.