The Water Lady Water Stores

This place is friendly, affordable, and laid– back.

Awh man, the lady who attended me was so nice! Filling up my 5 gallons was a breeze! It was my first time, & she explained the whole process. This will def be my new water store!

I purchased a crock and it was uneven on the bottom causing it to rock even when full of water. I took it back and that is when they told me there are no returns or exchanges on crocks. (I think they should have told me that at the purchase time) They asked me if I was a customer; I don’t know how else I could have bought it. I left it behind without a refund. I would never recommend the Water Lady because they don’t stand behind their poor quality ceramics.

Clean & easy! Free 10(?) gallons for new customers.
Make sure you get the BP free containers. :)
Water is so inexpensive I don’t know how they stay in business.

The best and freshest water in town! We fill our two– five gallon bottles up just about every two weeks. Maybe less. The water is just so pure and tasty… You can’t get enough. Thank you water lady store– you’re the bestest!

Why Have i never been Here??? This place is awesome the gal working so friendly and she gave me free fill ups for my first time here. Awesome place with top notch service

We love this water! Tastes great and is the perfect pH to use for all of our household needs, including cage water for our Chinese Water Dragon, Ball python, drinking water for our kitty and houseplants!
Plus we love the sanitation station, so much easier than cleaning the slime out of the containers with soap! Cheers to the water lady! Thanks!

I was referred to The Water Lady three years ago from a friend, and when it comes to purchasing water for myself and my household, I have not really looked back since. The Water Lady has a clean, open and inviting floor plan that makes it fun and convenient to fill your water bottles there. Clean cloths are stocked to streamline your bottle drying or cleanup, with separate baskets for used cloths, resulting in a paper-​free experience that has a personal touch. Rolling carts are available right inside the door to help you convey your multiple bottles (or in my case, multiple containers, bottles, and jars) to the water spouts, the register, and to your car if needed.
Speaking of bottles and containers, there is a huge selection of bottles and containers available for purchase here from personal sized to multi gallon, as well as a solid variety of container accessories such as straps to carry glass jars, stands for dispensers, and extra pump dispenser inserts for standing bottles, which can sometimes be hard to find. The prices on the items I looked at seemed very reasonable.
The customer service provided by every single person that works here has been outstanding. The staff are consistently knowledgeable, friendly, helpful and courteous. There are some amazing deals available when you purchase a water package, and your cashier will (non-​intrusively) explain these to you. I am on my ninth package purchase, and have found that the savings is substantial. I have also found this a great incentive to drink water, as my water supply is paid for in advance.
Water quality is where The Water Lady takes it to another level. This water is so good, there is not really a comparison to other providers. My dog hesitates briefly and then turns up her nose at any water that is not Water Lady water in her bowl.
SPECIAL NOTE FOR DOG PEOPLE: There is a dog hook installed to the left of the front door where your dog can supervise (spy on) you and everyone else filling bottles up.
My final recommendation is a little more personal, and a lot more amazing than anything else I have included here. Recently, my partner and I were out running errands. Visiting The Water Lady was on our list for later that day, and we had our bottles loaded up in the car. During a brief stop at another retail store, my partner began having cardiac issues and shortness of breath. I took him immediately to the ER, where he was admitted to the Cardiac ICU, and I stayed all weekend with him. Fortunately, he stabilized, and was able to come home with me. On the way back from the hospital, my partner and I made a stop at Water Lady, knowing there would be no water to come home to. The owner recognized us, saw my Partner’s hospital wrist band, asked if he was okay, and we told her what happened. She gave us our water for free that day, and sent us with well wishes. Since then, my good fiends who had just had a baby had their water comped as well. It turns out this kind of generosity is frequently displayed here as an investment in their community.
Please go and try the water, meet the people, and find out for yourself!

I have been going to the Water Lady for over eight years. I believe the prices are fair, and the people who work there are usually friendly and helpful.

This place is great! The water is so good. It’s a bit more expensive if you just buy by the gallon, but if you join and buy a bunch at once, it’s much cheaper — AND 10 free gallons on your first visit! It’s a great place to go to wash out your bottles too, without the use of powerful chemicals.
The people that work there are very friendly, and helpful. They’ll get you set up with new bottles, water coolers, dispensers, and anything you need.
With 10 free gallons on your first visit, there’s no reason to not give it a try.

The Water Lady is one of my favorite places to stop by! Everyone who works there is so kind! My Chihuahua was recently attacked by a Pitbulll and had surgery as a result. These people are so genuinely caring and kind they gave me all my water free that day. All around outstanding people. I am happy to be supporting this business! They give so much back to the community.
Oh and I shouldn’t even forget to mention they have the best tasting water! I’m seriously so spoiled to have access to such high quality and affordable water. Thank you for everything you do here!

Ok so i have been going to the store down the street from water lady called vin hao drinking water (BEST STORE EVER) i decided to try her water because i liked the cool bottle carriers she has for glass bottles. Little did i know this lady is crazy first of all i come in the store and she tells me to wipe my feet before coming in so she doesn’t have to clean the flower ok understood. next she tells me i have to open an account because she has the best water in town so i do and she forces me to try her alkaline water which is crap and is pure bs.
as im walking towards the counter to pay she tells me to leave her store because i was giving her dirty looks. she has the worst water the worst customer service and a very bad attitude i don’t know why any one would ever drink her crappy water go to VIN HAO DRINKING WATER THEY HAVE THE BEST WATER HER WATER IS CRAPPY

This water shop is awesome! Laura is extremely helpful. She is very thorough and took the time to answer all of my water related questions. She is very knowledgable, and also directed me to further resources so I could become more informed on topics of interest to me. I like to have alkaline water in my rotation, and even though they don’t sell it here, Laura was able to show me how to make my own!

Yo. This water is good. It taste so good that it makes your body need more of it. There’s got to be something in this water that makes you want more of it. Like, this is really good water.
In all seriousness, this is some damn good water.
This aqua tindera also gets MUCHO bonus points for the AWESOME customer service. Seriously. The ladies there are so nice that I bet that they make awesome brownies and pies.

Very friendly and prices are amazing. I usually get there right at 9am because during lunch time its difficult to find parking.

the best tasting water in San Diego. Great customer service, parking isn’t a problem for me due to I live right around the corner.
keep up the good work.

I have been pondering whether or not to post this for a few days due to having been a loyal customer to The Water Lady for five years. But two weeks ago, I purchased a new 5 gallon bpa free bottle. And when I got home and set it down the bottom broke and my kitchen was flooded. Seeing that I had JUST purchased it, I returned the following week and explained to the woman working what had happened and she said that its a normal occurrence in bpa free bottles and that they tell people that when they get them. (WHICH WAS NEVER SAID) and that she can recycle the bottle. No refund, or a new bottle, nothing. Mind you I’ve been coming here every week or so for 5 years. The least that they could do is refund or even give a discount on a new bottle. So, sadly I’m not sure if I will be returning here in the future. Which is a bummer but customer service is very important in any business.

Well, since San Diego is #9 when it comes to the dirtiest drinking water in the US, naturally, I searched out some place to get clean water.
I discovered Th Water Lady by chance, while driving by. Decided to head inside to check it out. They have an incredibly clean faculty and an incredibly friendly/​knowledgeable staff! They were happy to answer any water related questions I had, and gave me my first 5 gallon free!
Now I head back there weekly to refill my 5 gallon jug and clean out my bottles using the «ozone rinse». I use the filtered water for all my cooking and drinking. Glad to have found this place

I can’t express exactly how much I love this water spot! A++ staff… and the Water Lady is knowledgable with thee best tasting water!
Give it a shot– and dig their bottle cleaning station!

Still getting quality water at a great rate after 4 years. I’ve occasionally had to grab some «emergency» water from the store or something (I ran out at an awkward hour and couldn’t wait until they were open) and it feels like such a waste. Double the price for half the quality.
45 cents a gallon if you pay in advance, 50 cents pay as you go. Bring Your Own Bottles. First visit you get free water. Then there’s always little perks like free water on your birthday, if you get married (or divorced lol), have a baby or have surgery. Then of course the 5 free gallons if you refer someone.
The employees are friendly, knowledgable and just generally seem to like their job. Parking is the worst but there had to be one drawback, right? Sonya, the owner, is super friendly and caring as well. It’s just one of those businesses you feel good patronizing. Here’s to another 4 years. :-)