The Postal Place

Tracking is saying there was an error with the processing at this facility. I called and the guy was extremely snippy and rude and refused to help and did not want to tracking number to even offer me an explanation. Terrible customer service and my package is now missing because of them.

I had a PO box here for about 10 years but I recently moved so no longer need their service. The people that work here are really nice, friendly and helpful. I highly recommend them. I’ve done shipping, notary, faxed & even keys made here you name it.

I have been with The Postal Place for past 5 years — made the move with them from UpTown to their current location. Great service and competitive rates.

I see this place has only one review, with a rating of 5 stars. Well, I intend to change that. I send many ups and fedex packages for my job. I must have accountability for all of the parts I send, thus I need receipts. 3 times in a row, I went to this place and asked for receipts. I got the receipt each time, accompanied by sour faces and a bit of grumbling. The 4^th time, I was told: no receipts, the computer is broken. Riddle me this? How can a business which receives and ships many packages function without a computer? They can’t, that’s how. So, I tried one more time (reason is because this place is very close to my house, and I would like to use it if possible). To save my time, I called first, as this place is a gigantic pain to park at. I was told no, if I need a receipt, I must go to fedex on university. Why are these people to GD lazy? Every other shipping depot I’ve ever been to produces a receipt without me even requesting one, and smile while they do it! Shame on the clerks at Postal Place for being so lazy, and so grumpy!!!

Staff was friendly, and the parking lot is great considering how bad SD parking is. Nothing over the top fantastic as any other mail service area though. Does its job, and that’s it.

The people that work here are very nice, I don’t know what the other reviewers are talking about. They are more expensive than the post office, but if you want to save yourself the 45 minutes and don’t mind spending an extra few dollars then postal place is great.

Always really nice. Very friendly people. They are all willing to help you out more. My last visit I sent out 27 letters. At a normal post office they would just give me the stamps so I can mail it. Here they handled everything. Thank you so much.

I have mailbox here for almost a year now and its pretty convenient for me. They will be relocating to a new place. Parking lot is good. Costumer service is good.

The customer service that I have received consistently from each of the staff members at the Postal Place has been tremendous. I have used their services for 8 months since moving from Chicago. They have assisted with mailbox needs, greeting and post cards, mailing material, packing boxes, lottery, notary, etc. I always feel that the staff goes an extra mile in order to help a customer. Overall very friendly and helpful staff in a convenient location. Bernie O.

They charge $ 1 to drop off a pre-​paid package.

An update on my previous post regarding this establishment. The card (or parcel as it was called) the owner of this place tried to charge me $ 13 to mail, arrived in the UK. It only cost me about $ 4 to send from the post office.
The owner of this establishment obviously has his own interpretation of USPS policies ($$$)
I suggest if you want to send a birthday card, the kind that sings a song, regular size, like you buy at the supermarket, do not try and send it from here. Take a walk to the post office. You may wait in line, but you will certainly save money!

Just stopped in to mail a surprise to a friend, and the staff could not have been more helpful. The thing I was mailing was kind of an odd size, and I was having trouble finding a box that would fit without being ginormous. The woman that was working not only found a box, but stuffed it with bubble wrap and taped it up for me at no extra charge. Their prices are the same as the Post Office, and you don’t have to deal with the dread of actually going to the post office– it’s the best of both worlds! It was so easy and convenient that I’m feeling a little inspired and might become a better friend to all of you that live far away!

I went here today to mail a 3 lb package. I figured they would be competitive with their pricing since they have options (FedEx, UPS and USPS). I was told the cheapest rate was over $ 20 to ship my package to Oregon and the other rates were nearly $ 40. After asking again if there was anything less expensive I left and went to the Post Office down the street. I was able to ship my package for $ 10.50 (3-​day shipping) and there was also an even less expensive option. Personally, I like to have options that include less expensive options and I was disappointed I didn’t get them here.

I wanted to convey my appreciation for Joshua and how he saved me money when I was trying to determine the best way to ship an item across country. He was professional, respectful and went the xtra mile for this customer. Thanks, I’ll be back!

I needed to have a document notarized… and I wouldn’t have thought to come here. But, Wells Fargo just a few steps away told me this place notarizes. Sweet! Walking distance… and Wells Fargo gave me a $ 3 coupon off Notary.
When I arrived, from walking all the way from Wells Fargo Bank. The young man working the counter told me the Notary would be back from lunch in a few minutes. No problem. I wasn’t in a rush. I only waited about 5 minutes. When the woman arrived, she apologized for making me wait. Thank you. But not necessary. We all need to eat!
The woman was professional and friendly. I appreciated that.
That’s all I had done here. And should I need another document notarized… I’ll return.

I opened a box at the postal place for both business and personal mail over 15 years ago. These folks are simply awesome. Always friendly, the staff especially Josh and Michelle constantly go above and beyond to make life easier for their customers! From sending you a text when you receive a package to answering the phone and opening a package that won’t fit your box and putting the contents in your box because you need them that night and cannot make it before closing, they are just ever ready to assist. If you own one or more small businesses as I do, they serve as your mail room, receptionist to sign for deliveries and store front all in one!

I have had a postal box here for years (over six) and I think the service and staff are excellent! Michelle and the guys have all been there for a long time and they are professional, informed and always have a smile or a laugh to share! I read a review on Bing that said they were on their cell phone and the staff was rude. Sorry, but did the reviewer read what they wrote? Get off your cell phone and treat others with respect. I am notified via text message whenever I have a package and they always treat my delivery’s/packages and mail with care. I highly recommend them.

If it were possible to give zero stars, I would. Because of its convenient location, I go to the Postal Place from time to time to mail packages or letters. However, I’ve been going less and less due to the staff’s unbearable rudeness, and today was the last straw.
As previous reviewers have stated, the entire staff is intolerable. I completely agree with the one who said that they all appear to hate their jobs. Every time I go in there, I am ignored, even if, like today, there were no other customers, and 3 people working– the owner, the bearded guy and Michelle. No one greets me. (And as for the reviewer who called smiling something done only at Wal Mart, I say– smiles can be a genuine expression of friendliness and warmth, whether at a business or in social life– like it or not, they matter– especially in American culture).
However, the worst employee of all by far is Michelle. I almost fell over laughing when reading one review that called her «a superwoman»!!! (She probably wrote that review herself!!)
She has two facial expressions: a scowl that seems to imply that she can’t stand us, the grubby mortals who dare to enter her domain, or a condescending sneer, indicating how dumb we are to ask certain questions or express an opinion which differs from her own. She appears to be in a perpetual state of mockery and disdain, and we are her hapless victims at her mercy. How dare we expect her to provide us with SERVICE??? Who are we to think that she should stoop to HELP us? I think she would be better off at home watching reruns of Jerry Springer, cackling over the fates of teenage girls whose mothers had babies by their boyfriends, while someone else who actually has a work ethic, who exhibits even a shred of warmth and care for her job, could help us.
In addition, they have made errors: once, they failed to call me when I had received a fax, which created a huge problem for me. When I called them to ask them about it, Michelle said that she was sure that no fax had been received– and the fax was actually with them at the time. I gave up and used The Postal Annex down the street, which is much better– and they called me about a week later with the now useless fax. Thanks a lot.
Beyond that, their prices are unbelievable! My husband recently sent two documents to Lebanon by Fed Ex, and he paid almost $ 70!!!
From now on, I will be using the Postal Annex for most of my business. The staff there are friendly– and that matters!!! Not only that, they get the job done.

The service wasn’t friendly at all. The charges for notary services wasn’t made clear in advance. I won’t be going back.

I agree with the other reviews. This business sucks.
The entire staff hates working there… and it shows. I always wonder why people remain in jobs they hate. I mean, can’t you find a better job that you enjoy? It’s not like you’re the CEO of Apple, or some shit… you work at a glorified post office??? C’mon!
For being a postal convenience center, it’s hardly convenient. Parking blows, it’s the highest priced store I’ve been to in San Diego, and it takes a looooong time to get in-​and-​out. As much as I hate to say it, you’re better off going to the Kinkos two blocks west on University.
They do have moving boxes, which is a plus… if you want to pay $ 6 for each slab of cardboard. Really? $ 6?