The Golf Mart

Everything is awesome best golf store in sd
Had my clubs custom fit for under 100 bucks
The guy that regrets will squeeze u in anytime love em
Thang again golf mart be back soon

This is my go-​to for anything related to golf. Customer service is top-​notch, from club repair to retail to management.
They absolutely stand by any work they do. Had a putter regripped recently. It looked open to me so I had a friend look and he agreed. When I took it back, they took care of it right away, no hassle whatsoever. In blowing the grip off, some of the cord had popped and without any hesitation (or telling me for that matter), he grabbed a brand new one and proceeded to replace it perfectly.
While you may argue that this is how customer service should be, it truly is not, unfortunately. To see this level of integrity and transparency in business is the reason I keep coming back here year after year for all my golf needs.

I was shopping for golf shoes and the golf mart was my second stop. I had a style and price in mind. The shoe sales person and store manager spent a lot of time and effort to make sure I got exactly what I wanted at my price point. The shoe in my size was not in stock so they ordered it. They both went above what I expected. I felt no pressure or being rushed. It was a very good buying experience. I recommend this store to anyone. You will see the friendly interface between staff and customers throughout the store.

What a great golf store. A gentleman named David helped us out and the staff is super friendly and attentive. I am a returning Customer for sure !!

I bought some golf clubs and I had to return them. The person who helped me was very knowledgeable but when I returned them they kind of gave me the look. I felt a little uncomfortable.

First let me start by saying if I could give this review a zero I certainly would. I was shopping in there the other day to purchase a putter and after an hour of trying different putters, I realized the salesman only went over to help the 2 customers who were dressed to the nine’s in golf attire and didn’t bother with anyone else, not even basic pleasantries. Finally, as I was finishing up he comes over and asks, «ya find a club?» To which I replied, «well I’m looking for a putter and I’m a scratch player, but never fully understood the lie of the putter and how it impacts what putter you should buy.» He responds (in his loud pompous voice) «well Steve Stricker likes it really upright and he’s the best putter in the world but such and such likes the other way.» So naturally I respond with, «well why does he like it upright and what does that allow him to do?» He rudely responds with «well you would have to ask him that!»
How the $&#% am I going to ask Steve Stricker!
This was the 3^rd bad experience I have had there in the last two weeks. I went in the other two times with my father in an attempt to purchase him a new driver and we received the same not-​interested, inattentive customer service.
I am beyond frustrated because I literally NEED the clubs and would have purchased 2 drivers, a 3 wood and a putter had we just received an average sales experience with basic product knowledge from any one of the staff members. They seem to have only a basic or superficial knowledge of the products and never exhibit any trained selling skills geared to golf clubs. This coupled with very poor customer service has me questioning if I want to continue my long standing loyalty.
This is the first review I have ever written to put the experience into perspective. I felt the need because of the multiple, below average experiences I have had here. It is very unfortunate, as I appreciate the selection of merchandise.

First time to a golf store and just getting into this game. I went in to get some tips on getting set up. I was willing to buy a club set from here, but had also ordered one online. I wanted to see if I got the right set up.
Robin, the guy who I semi had to approach for help was very short with explaining what I needed. Pretty said I was good and didn’t need anything… Like it was time to leave the store cause I wasted time even coming in. It wasn’t until I mentioned that I saw they had good reviews on Unilocal and that I was hoping to at least talk and get an idea of where to start… Then, like it was an inconvenience, walked me over to measure and size me.
It just wasn’t a good experience and not what I was expecting from the reviews. I was hoping for great customer service., and that is NOT what I received. Please know I understand great service and customer experiment. Golf Mart, you fell way short of great. Triple bogey I guess you can say.

I have always had great experiences at this location
plus they have a large selection of used clubs as well
they also regrip clubs on the spot which is nice

The people working here are outstanding. Extremely helpful to me and everybody else in the store. I visited the Golfsmith afterwards, only because the Golf Mart was out a particular ball i was looking for. and I might as well have been invisible. This probably explains why the Golf mart was packed and the Golfsmith was empty.

Oh My Gosh! They were so nice! I had a terrible experience at a competitor but they turned my day around! A fantastic team helped me with clubs (good ones but I noticed he didn’t try to steer me to the most expensive set –so they don’t take advantage of novices!), a great pair of shoes –explaining so much about the shoes and what you should look for. Balls, tees and I snagged a few outfits. They took everything to the car and gave me coupons to return. I’m so impressed with them. I noticed they they were really nice to other customers and the staff seems happy and enjoying their day. LOVE THEM!!!

I called a week before I decided visit the store after calling one of their other locations. That location recommended this store. An employee assured me they could help fit and reshaft my TaylorMade SLDR driver. I was told they had several test shafts and the adapters for my club. I was excited and had high hopes to go visit them. I visited recently expecting a quality experience, unfortunately that’s not what I got. I walked in and the staffing at the register were friendly and helpful. However, the staffing I spoke to in the fitting area weren’t. I’m not going into details, but if you’re looking for a professional fitting experience don’t visit them. Unless they’re more helpful if one is buying a club there? Anyway, they don’t have test shafts, they don’t have demo shafts and I completely wasted my time driving 30 mins. just to be told to try another location in Del Mar. They proceeded to tell me if they couldn’t help me in Del Mar, contact TaylorMade to see when they’re having an official ‘fitting day’. One of the fitting staffing then took my club from me and made adjustments I didn’t ask for. Thanks for trying to help, however that’s not what I wanted to happen. I’ll give you an extra star for that effort though. I won’t be coming back to this location and possibly any of their locations. I hope if you do choose this store that your experience is better than mine. Good luck.

I absolutely love this facility. They have the widest assortment including of new clubs and the largest assortment of used clubs for the golfer looking to save some money for quality equipment. I wanted to say thanks to a few staff members there that were extremely helpful. David is very knowledgable with club information and is always nice when offering help without making me feel pressured like a car sales man. I alsow anted to say thanks to Robin for helping me select the appropriate shaft for my type of swing. The guys at the repair shop are always helping and willing to do things that I Golfsmith wouldn’t do. Unfiortuantely, my brother bought clubs at golfsmith less then 3 weeks ago). we returned to try and get the grips built up but golfsmith wouldn’t do it. they said it takes too much time and labor to rebuild the grips and you might as well cut it off. Golfmart was able to help us out in this case. Thanks Golfmart for being the best golf shop in all of san diego.

Great selection and service. 90 day guarantee is great, have used it to fine tune my selections. Two thumbs up!

The staff is really nice. I wanted to return something but lost my receipt so they look through their system and found it for me. I also wanted to purchase a RSI 2 A wedge but they didn’t have one, so they opened a brand new set to get me the wedge I wanted!

I purchased a set of clubs from Golf Mart roughly 6 years ago. I recall experiencing adequate attention and friendly service during this visit (which should be expected from a specialty golf store).
Today my experience was much different. I went in with the intention of purchasing a new TaylorMade SLDR driver and potentially a whole new set.
I was approached by a salesman who asked if I had any questions. He began to turn and walk away immediately after offering help. I started asking basic questions about the new SLDR technology to which he replied with short winded answers with a very condescending tone.
I asked about the SLDR irons and again he seemed distracted and even uninterested to make the sale. His ‘exit strategy’ was,“You can hit the 7 over there if you want.” No salesperson accompanied me to the back where I hit the 7 iron into the blank white canvas. All the distance and flight pattern technology was turned off and unmanned.
After returning the club, I wasn’t approached again to see how it felt or how to move on with the sale.
Perhaps it was my volcom t-​shirt or facial hair that catered to this individual sales persons perception of my purchasing power. Either way, I went in to shed some blood on some new clubs and left to take my business elsewhere.
Bummer.
I hope if you do choose this store that your experience is better than mine. Good luck.

It pains me to do this because I do like the golf shop. .It has a ton of selection for anything you need on the course but I had a negative experience that will keep me from making any major purchases there. Granted, this was quite a while ago so perhaps things have changed.
It was time for me to get my driver regripped so I took it to the Golf Mart because, at the time, it was my favorite golf shop. I wanted to try an oversized grip and had them put it on. Everything was great. They said I could play it in a couple of hours.
So I headed out to the course to get in an emergency 18 to make sure I liked the feel. Everything was great. Loved the new grip. That was until I hit my drive on my 10^th hole. After hitting the ball I felt the shaft of the club hit me in the middle of my back like it had never done before, and when I brought the club back, I could see why. The shaft had broken right under the grip. Needless to say, I was super bummed.
Assuming that something must have been compromised on the shaft when cutting off the old grip, I took the club back to The Golf Mart to show them what happened. The guy in the fitting department says that he had seen that happen a lot and it wasn’t their fault. Maybe it was a coincidence that my shaft broke right under where it was regripped earlier that day, but I don’t think so. I’ve never heard of people breaking their shaft under their grips before whether they were regripped or not.
After stating my case, the gentleman was like,“What do you want me to do?” I told him I wanted him to replace my shaft. He told me he would put on this $ 30 shaft to replace my $ 150 custom shaft I had on my driver. It felt like he just spit in my face so I just laughed at him and left promising myself to never make a major purchase there again.
I wish this wouldn’t have happened because I used to really like Golf Mart, but being in the business of customer service myself, that was unacceptable.

This place is pathetic. Went to hit 5 woods today. Found a demo club that was labeled $ 149.99. When I went to the counter not only did they not have the head cover, but they expect you to take a cover that doesn’t match the club. Also, demo clubs are not considered used even if they are beat up from their simulators. The team of associates are worthless and offer little to no help or resolutions. I will never go back to this store and would encourage anyone in the market for golf clubs/​accessories to stay away.

Great golf store, awesome trade in values offered, knowledgeable and extremely helpful staff, and over all excellent prices!

This specific review is for the repair shop and customer service folks. I’ve never had a club re-​shafted, but after my experience I would never recommend this place for club repairs. I called and asked for a specific shaft to match my 2012 set and was told no problem, but the shaft needed to be ordered and they’d call me when it came in.
Two weeks passed and I called to check to see if it came in… it had not. The guy I talked to said he’d note that I needed a call. Another week passed and no call so I called back in and the shaft was finally there. I dropped off my club and was told they’d have it fixed the next day, which it was… but when I picked up the club I noticed it was a ‘like’ shaft, but not the one I ordered. I was told by the repair guy that the one I wanted couldn’t be ordered anymore individually (some story about the shaft only being available through OEM). I then moved on and took it up with their ‘customer service’ person at the front counter who told me to try out the club and bring it back if I didn’t like it and that they’d figure something out.
Here’s the best part: I called the guys at Golfsmith and they said not a problem to order the exact shaft I wanted. I promptly called the Golf Mart guys again and told them the shaft could be reordered by Golfsmith and they didn’t offer to look into getting the shaft I wanted, but asked me to come in and get the shaft pulled and they’d give me my money back. What a joke!

Huge selection of everything golf! Was looking for a certain used club online, but couldn’t find it anywhere. So I wandered into the golf mart and wham there it was in the ladies used club bin, the club I needed.
I think the golf mart is a little bit overpriced compared to online sites and golf smith.
I do not get asked if I need help very often when I am in there. I think being a female they don’t take me very seriously. Oh well, it’s a man’s sport, I’m just making a few pars along the way.