The Computerized Cobbler

I recently took my brown leather boots here to be re-​soled and was very happy with a thorough job well done. Professional and quick turn around time and good prices. It’s nice to find a reliable place that also repairs purses too. I can attest to their high quality craftsmanship. One stop shop for purse and shoe repair, would definitely recommend this place.

sorry posted on shoe repair business so have given 5 stars to compensate for bad review. previous review was for Nicks tailoring not Computerized Cobbler

I had a pair of boots that were coming up from the sole and for about $ 15 they were able to fix it. Thank goodness! They fit just as they are supposed to now. :)

The Computerized Cobbler has been around for what seems like an eternity. However, I’ve just recently began using their services for my shoe repair and handbag leather re-​conditioning courtesy of Humberto.
As soon as I walked in, I was greeted warmly by Humberto, always a good sign. He examined my favorite black ankle boots and quoted me a very reasonable price. Turnaround time was about 4 days, not bad at all. I’ve also brought over wedges that he also beautifully repaired as well as my favorite old Marc Jacobs leather bag where the leather had seen better days. When I came to pick up the bag, I was thrilled at how soft and supple the bag was!
Humberto also re-​vamped my old MAC employee bracelet and switched out the shredded faux leather band with a brand new leather band I had brought in for him. Absolutely beautiful!
Do NOT go to the location in Escondido… they are not affiliated at all and you would want to go see Humberto anyway at the La Jolla location. Fantastic work, thank you! 5 stars.

Convenient location, but really expensive. I had one of my sandals fall apart, with the part that goes between the toes completely detaching from the sole, making them unwearable (since nothing was holding my foot to the sole). I brought them here to get them reattached, and they said they’d had to remove the sole to reattach it. Okay, whatever. $ 20-​ish. Um. That’s a little… Fine I guess…
I mentioned that the elastic on the part that goes around the ankle was also completely destroyed, and asked for that to be replaced on both shoes as well. Keep in mind that each of these pieces of elastic, fully stretched out (natural wear and tear) were barely a centimeter long. That added another $ 14 to my bill. I mean, I can kinda understand the price for the first repair (though it was only for one shoe…), but this is a bit ridiculous.
Either way, they repaired the elastic well, and the toe thingy decently. Really expensive though.
When I came to pick up my shoes (a few hours late, I might add), they said they needed another half hour or so. It was kinda clear that they hadn’t really started on the repairs, but I hadn’t had breakfast so I went to eat at Starbucks next door. Wasn’t really inconvenient, but something to add.
For comparison, I got my pair of heavyweight genuine leather boots resoled (interior and exterior soles), with the inner heel patched up and the whole thing polished, for about $ 55 back in San Jose.

I have been coming here for YEARS.
They have fixed so many pairs of heels for me!
I have come in desperate for same day service– they have always accommodated me.
I would recommend this cobbler to ANYONE.
The team is always super nice as well. Way to go!

I’m very surprised by the negative reviews for this place. I would have thought that all their reviews would be 5 stars. I came here because the hardware on my briefcase broke. I came in around 5pm and the guy at the front was very nice and friendly. He gave me some options and his opinion. He offered to have it done in 20 minutes at no extra charge since I really wanted it on the same day. I decided to hold off and told them I would be by the next day. They do great work. He even told me that if it broke again that it would come with a warrantee… that is how confident they are in their work! Great place, great people… I will continue to come back.
Apparently they also fix a lot of other stuff too. Give them a try, you won’t regret it.

Perfect job on my wedding dress. It was a size 16 — measured and formed to my body they did a phenomenal job !!!

Humberto made my Harley boots better than new. I wore them down to my socks! He reinforced them with riding soles and hooked me up with a free leather cleaning. I will definitely be back!

After boasting about getting my heels repaired here, I sent my boyfriend over to get his shoes fixed. There were two men there, and they insisted that he couldn’t just get the loose heel reattached, he had to get a whole new heel, etc. They charged him more than $ 40, but I thought it would be worth it, because it would be like he had a new pair of shoes. The first day he wore them after the repair, the heel came loose. So, embarrassed since it was my fault, I took them back and asked for them to be fixed again. After a week, the heel fell off the shoe again. Now my BF refuses to go back and says I need to be more careful about my recommendations. Sorry, but that’s just not good workmanship.

I bought a beautiful pair of shoes and the first day I wore them, they killed my feet on the heels. The back of my shoes gave me blisters. I took them here and they softened the heels for me. Today I wore them and they are so comfortable! Thank goodness for the Computerized Cobbler! I can wear my new shoes in comfort now! I will be seeing them for all my new shoes!

I had 8 pairs of shoes that needed everything from a new sole to a new heel tip. They did an amazing job at revitalizing my shoes. And they were able to get them done in 3 days. I am a really satisfied customer. Also, the tailor that shares the space does wondering work, from repairs to hemlines they do quality work.

Umberto and his team are great! I have been taking my shoes and boots to him for over 6 years now. I really appreciate his talent, customer service, and good pricing. I recently got married and entrusted him with 2 of my expensive wedding shoes (1 did not need it on one of them) to get the vibram sole on them so they would be more comfortable and he did a great job! One sole I choose a khaki brown and the other I choose a dark brown. I also brought myold fave steve madden boots to be dyed and refinished recently and wow! the beautiful cognac color came back with a bang! Thank you Umberto! much success to you and your business!

My daughter wore out her expensive red suade boot heels walking around New York for two years. She literally wore down the heels-​about 1 – 2 inches! The CC was able to purchase new heels in the same red suade shade that matched the boots and made them look new again!
Then I took in my daughter’s favorite leather jacket with a v-​shaped rip on the back of one sleeve. It’s so well patched that you cannot tell it was ever ripped.
Great workmanship. Very pleased with the results-​daughter is very happy!
It’s not so much about the money, it’s about a professional job well done with care.

We took two suitcases and one pair of heels to get repaired.
The heels just needed the heel tips repaired but he did a bang up job of it and looked like he broke the heel and then tried to fix it.
One suitcase just needed a little stitch job and that cost me 15 bucks.
The other suitcase was not even touched. He made us wait 20 mins and then decided to get working on the chain that was broken. It took him 15 mins to fix it and it wasn’t done after a week of keeping the suitcase with the guy.
Don’t think I’ll go back.

Went in to get insoles for my pair of Clarks desert boots and AE oxfords. The guy explained to me thoroughly the difference between sockliners and insoles, which really clear up my misconception and saves me a buncha money. He was really honest when I asked if I should 3 pairs of insoles (1 pair for the clarks and 2 for the AE cuz they are a bit loose); he suggested I just get 2 pairs and change them back and forth between the 2 pairs of shoes to save me money. So bonus points for that. Havent checked out any other services so I can’t say much, but I might come back for future transactions ‘cuz of the guy’s friendliness :)

This place is terrible. They will lose your shoes. They will lie to you. Don’t go there they will rip you off as well.

Recently I went on a business trip to Dallas and alongside my work cronies decided to ‘dress up Dallas style’ for a night on the town complete with cowboy boots, belt buckles and ten-​gallon hats! I didn’t have any cowboy boots in my repertoire and so I borrowed a wild pair of white cowboy boots from my sister.
Well, I ended up boot-​scooting around town and got some scuffs. Not to mention the fact that the boots got stored in a colored plastic bag — which ended up dying them an alarming shade of pink in many places! Brought them into the Computerized Cobbler and they were able to bring them back into their angelic shade of white again for $ 8! Phew! I was able to give them back to my sister good as new. Shuckydarn, Computerized Cobbler saved this cowgirl from a pistol duel!

Wow — I’m glad I didn’t read the reviews before I went; I don’t think I would have chanced it!
Though I am glad I did. I have a favourite pair of Calvin Klein «snakeskin» heels that have been much-​loved. The shoes were nearly worn through near the large toe joint, the heels needed to be recovered, and the soles re-​supported. They reinforced these areas, and cleaned them up: 3 working days, $ 32; pretty good job!
I also had a leather purse/​briefcase that the strap needed to be reconnected to bag — they did this (though on a slightly different area of the bag, which ticks me off, but isn’t all that noticeable) and reinforced the current one for $ 12.
Workmanship seems fine, and you are definitely paying for the fact that you simply are too lazy, and probably don’t have the tools, to do it yourself. Either way, it needs to be done, and you can get it done here.
Huras (sp?) was very helpful each time I’ve been in.

The Computerized Cobbler got my wife’s casual shoes re-​soled in a pretty quick turnaround time. The new soles look great, although we’re not entirely sure how their prices match up to other places that repair shoes.
Besides repairing men’s and women’s shoes, they also repair handbags, and sell some shoes and orthotics, insoles, and shoe polish. A year back, I picked up some shoe goo from them, and got some good tips on how to use it.
Fast service, helpful staff.