The 5 star is for the amazing customer service and down to earth sales associates in the show room. I have to admit that I was a bit intimidated to go inside the show room. I mean I dream of owning a Tesla vehicle one day but is not in my budget right now. I also did not want to deal with aggressive sales associates trying to constantly sell you something. In this show room the associates are obviously there to sell but I found out that they were there also to educate people about the Tesla technology. I discovered the technology behind the vehicle and the why it was the future of cars. I got to sit inside the car and interact with it. Like I said associates where super nice about it and instead of feeling intimidated I got to enjoy the show room and to discover my future car! I highly recommend the show room even if you are not interested in buying one. The information and interaction with he car will change your perspective towards cars.