Target Optical

DO NOT order from CHRISTINE BURNITAS– she will take your credit card information and hold onto it for hours, without charging or processing order, but she will give you confirmation that your order has gone through. Then, she calls back hours later, saying she wasn’t able to because of changes in their system… then she goes on to say it’s a policy change… then it’s a technical difficulty since some peoples cards are going through. Telling me I have to drive all the way there for her to charge my card in person. She claims she is the Manager and would not transfer me to Management… yet, after probing for direct title and names, she is the Assistant Manager in the absence of management. She put me on hold, while I am busy at work, to tell me she’s going to try to get a hold of management… I sat on hold, missing my work appointment, for a very long time. I got fed up, and dialed from my other line to her, and she picks up as if she was not doing anything, with a boy in the background chuckling. How dare she put me on hold to answer other calls minutes later, and not take care of the situation at hand? I am a very upset client. I have been coming to this location for more than four years, how dare I get treated this way. She did not offer any resolution. What a terrible way to treat a loyal customer. I want to get in touch with the responsible party, but she would not get me to them. If someone does not get in touch with me soon, I will be coming into make sure I get in touch with the Regional Manager to complain. No one should hold on to your CC information, tell you your order has been processed, and put it aside as if it does not matter… then call you back hours later to tell you it never went through. How dare they waste my time, my time is very valuable. WORST TARGET OPTICAL SERVICE EVER RECEIVED FROM HERE. I am very unhappy, and cannot believe how anyone would leave someone like CHRISTINE BURNITAS responsible of their shop. If I had the option, I would give this place 0 stars for the service I received.

I have been coming here for the last couple years and enjoy the experience. Typically the appointments are all running on schedule and the staff is very knowledgeable about the products and offers.
The first time I got contacts they were teaching me how to put them on and off and were very patient and supportive as it was taking me a very long time to get the hang of them. This made me feel comfortable and relaxed. I could only imagine if they had made me feel rushed how frustrating this experience could have been.
Overall, I will continue coming back for my eye needs. They tend to have appointments available for all times of the day and week, and can get you in the office really quick. I set an appointment for the next day at one point!

Some staff is helpful others don’t know what they are doing. …very disappointed and do not recommend. Will be choosing another place to go to.

Dr. Marbun was absolutely wonderful! Super friendly, professional, and knowledgeable. Answered all my questions and ensured I had an all-​encompassing eye exam. Thank you so much Target Optical for a great experience! I would highly recommend the eye exam (only $ 59!!!) as well as Dr. Marbun.

I decided to try Target Optical after reading the great reviews here. I bought some beautiful designer frames at a great sale price. Daniel initially helped me and was very accommodating. I had follow up visits with Reza because she wanted to make sure my prescription was correct. Her attention to detail and wanting me to be completely satisfied with my glasses was gratifying. She is a great asset to the optical department and made this experience a pleasure. Because of her and Daniel, I am happy to recommend Target Optical. I am very happy with the outcome.

Love this target optical.
We use to go to Jcpenneys optical, but the quality of the frames and lenses just didn’t cut it for my 6 year old.
The Customer service here is great! Super friendly, they answer all of my questions and delivered quality glasses. They have a really great selection of frames to choose from, and we will continue to give them our business for years to come…

Enjoyed my experience here. Originally, l I went here back in 2013 and it’s been a while since I got my eyes checked. I called to see if there was any availability for a walk in appointment and just my luck there was! Reza, I spoke with on the phone answered some of my questions about the appointment. When I came to my appointment I was kindly greeted by a young man. I told him that I have an appointment and that I had questions regarding which insurance they accepted. I then met Reza and she answered all my questions regarding that. I looked around the store and waited for the doctor to be ready. Moments later the doctor introduced himself again and asked if I had any issues with my current prescription and of course your every year eyes exam.
In my opinion, I love seeing the Optometrist, I mean the exams are kinda fun… Right!!? You get air blown in your eyes, click a button to see your reflects and the doctor asking you what looks more clearer… Easy and done in no time!
Since, I have been noticing some difference in my vision the doctor asked if he can check my eyes further by dilating my eyes. He puts this special eye drops that takes about 15 minutes to kick in and what it does is it make your pupils larger (to see all the extraness up in there)… I tell you it’s the weirdest feeling but also insane how large they are! O_​O. Note: Some people can drive when getting their eyes dilated (because sensitive to light) and some have a harder time… The feeling last about 4 hours… I had no problems with that, put some sunglasses on before I walked out and everything was great!
Thanks!

By far best experience with an exam and choosing a selection. The staff was beyond helpful. Roman helped me out right when I walked in and was very professional. He asked me some questions about what kind of glasses I was looking for while I waited for the doctor. He seemed to get a good idea of what I needed and said he had it all handled.
The doctor then took me back and was so great at going over my options as far as contacts since I had been considering it. He never pushed me to do the exam and he was great about explaining little things that previous doctors hadn’t explained. He went over everything and answered all my dumb questions with a smile and seemed to actually care about me. I wasn’t just another person.
When we were done I went back out to Roman who had picked out several styles that were pretty close to what I was looking for. He had gotten exactly what I like down to the color and angle of the lenses. He was so spot on after just a few moments with me. Once I had selected my frames (which he had actually been responsible for picking out), he took his time and went over all the information and got me the best deal. He didn’t rush me and was very polite when I needed some time to look over all the decisions. When I had finally finished I felt so comfortable with the team there at Target Optical that I don’t think I want to go anywhere else. It was great for someone who had only just started wearing glasses about 2 years ago and they made sure to help me save money as a college student with a tight budget. Overall, I am so excited to go back and pick up the great glasses and sunglasses I picked out. I would use them again for any optical needs and they might see me back soon for those contacts. They really took their time, especially Roman. I sincerely hope that someone management sees this and reminds him of how awesome he is. He made my horrible day so much better by just treating me like a human being which sounds strange from only going to pick out glasses.
So thank you to Roman! You are the best man!

Really awesome customer service and a wide range of glasses available. I like when sales associates aren’t all over you, and the optical employees here definitely give you your space. Ultimately, I’ve been dealing with Joseph J. and Daniel S. and they’re AWESOME.
I ordered one pair and found it to be too heavy for my face, so when I brought them in today to exchange for something else, I was met with NO arguments or problems. They said «no problem — even exchange» and just wanted to make sure I was happy with the final product. Really pleased with the service and the prices are very, very fair.
TIP — even if you can’t make it to any of the glasses sales going on, you get 30% off with AAA and if you get/​have the Target Red Card, you can use that to pay and get an additional 5% off, so again, very fair prices versus Lens Crafters and alike places.

I visited Target Optical for the first time recently. Coming from out of state (sort of out of country, too, depending on perspective), I wasn’t entirely sure where to have my eye exam done. Target took my insurance, and I needed to do some grocery shopping anyway, so Target Optical it was.
Scheduling over the phone was really easy. I don’t explain things very well, but the person who helped me over the phone made the transaction go as smoothly as possible. She took my contact and insurance info and gave me the perfect time slot to fit my schedule.
The day before my appointment, Joe called me to remind me of it. The day of, I finally met Joe in person, as he was the one to assist me for most of my visit. He was extremely courteous and accommodating the entire time. Dr. Nguyen was in charge of the actual eye exam. He was nice, but I felt as if he was rushing me a bit too much for my comfort. Not to be discourteous or rude to the Vietnamese, but I couldn’t really understand him well because of his thick accent. I’m ashamed because Asian languages are my specialty, so it shouldn’t have been as much of a problem as it was that day. The eye exam itself cost roughly $ 107, but because of insurance I paid about $ 45.
I bought contacts and glasses that day, too. I spent roughly $ 430 that day on the exam, new contacts, and new glasses. My eyes are horrible, so from experience I expected the price to be pretty high up, but I wasn’t expecting it to cost most of my checking account. This was where Joe (and my roommate) came to the rescue. That $ 430 was actually the discounted price. I didn’t have car insurance because I don’t have a car or license in California. However, my roommate did. So Joe suggested I use her car insurance to my advantage? I’m not sure how it works, but AAA Insurance shaved off about $ 180 off my bill. Without the discount, I would have walked away without buying new contacts and glasses, which would have defeated the purpose of getting my eyes checked in the first place.
Keep in mind, though, if you aren’t legally blind in one eye, if your left and right eye grades don’t differ by 3.75, and if you don’t have astigmatism in both eyes, your prices won’t climb as high as mine. Service was great, but just personally, the price didn’t make me very happy.

I was not told there were any choices regarding progressive lenses, so I ended up paying a higher price than Lensecrafters would have cost. In addition, they are very poor quality. I had them remade 3 times in my warranty window, but they still are barely acceptable. I have had progressive lenses that cost much less from Walmart, Sears, and Lensecrafters that were all far superior quality. Why two stars? Love the frames I found a Target, which is why I bought my glasses there.

I wasn’t expecting much when coming to this center… however, I was pleasantly surprised! I believe the girl who helped me was named Reza (?) and she was amazing! Although they were busy (phone ringing, people with apts, me buying glasses), she was really attentive, genuine, and managed to help everyone. I’ve worked in customer services for many years and appreciate when I see someone giving their all, so I give props to her! Also, got a great discount on my Rx sunglasses! Awesome experience.

Been here the past two years for an eye exam. Both times made an appointment, so I just stroll on in at my appointment with no wait, and it’s been the same person at the desk helping me, and she’s been extremely nice and efficient. I’m pretty sure she’s also the one who helped me set up my appointments over the phone. Her name starts with an M, but it escapes me currently. I’m a contact lens wearer, so both times I also got the contacts exam as well as ordering contacts. The price of the contacts if very reasonable with my insurance, plus they gave me a rebate for I believe 35 $. The contacts arrived in about a week, and then I just stroll on in again, pick them up and I’m done. Haven’t ordered a pair of glasses from them, so I didn’t check out their selection, so I can’t judge them there.
Summary:
Awesome and efficient service. For 2 years I’ve been in and out, and no trouble during the eye exams, and my contacts have always arrived very quickly. Also, I believe this is the only Target Optical around in SD, which is why I chose it.

Thank God for 90 day satisfaction guarantees. From the point of view of my 9 year old, this one saved his ass. I don’t know how many ways you can teach a kid how to take car of their glasses, but this is his second pair so he knows a little bit about it. And his first pair only met their demise because I sat on them. That’s right, he left them on my car seat and they were pulverized. My bad. Now, 3 weeks into this new pair I went to wash them for him, and lo and behold a scratch a hair deep all the way across his left lens. I nearly tore into him, considering they don’t accept Tricare (in a military town? Explain that) and I had just paid– I SHIT YOU NOT– $ 700 for both his pair and mine and the 2 exams. The price you pay for vanity, hoping to have my insurance reimburse me at a later date.
Ok, so back to the glasses, they are pretty effed at this point. My husband saved his life previously, and then about a week later, getting out of the shower I went to put on my new glasses witch I am in love with, btw, and see a long, thin scratch in my lens too! Now, I am no n00b when it comes to glasses. I’ve only exclusively worn them since I was in 3^rd grade (I’m in my 30s now) and having been a single mom without insurance I’ve made pairs last for upwards of 3 years, until you can’t superglue the superglue anymore. I’ve never had a pair wear out so quickly.
Buyer beware: the service here isn’t awesome, the frames are cute but you can order them on eBay and Walmart will fit lenses to them, and with walmarts frames if the kid breaks them they fix them free for a year. Not here. Now I have to find another pair I like as much as there and fight for my money’s worth. I can only hope this Unilocal review spares someone else the headache.

Great and helpful staff made this a good experience. Roman was very helpful saving me money when he just as easily could have blown it off, this IS (like) southern California after all.

They have a huge selection of frames for people with smaller faces (sizes 46mm-​50mm). I usually have to buy children’s frames if I want them to fit my face, but Target had many brands that had smaller sizes with the same adult look.
The two people working were very helpful. The woman helped me find frames that looked good with my face shape and color. The man helped me order frames and lenses.
This was the best experience I’ve had buying new glasses. Thank you Target, for finally getting an optical store!!!

I fucking LOVE Target. This location has the only optical in San Diego and it has got to be to be the most wonderful eye exam experience from phone call to out the door with a contact and eyeglass prescription. They took my insurance so I was covered. If you need an eye exam and prescription and can do it here, I would recommend it.
PS. You can definitely do a walk in, but make an appointment to be sure.

Always friendly and informative of good prices, insurance questions and deals! I went there to get my glasses adjusted and the person there was very helpful. I also needed to order more contacts but because my prescription was ending soon they kindly gave me a emergency pair and a free box of eye solution. Awesome customer service. Too bad this is the only target in San Diego with an optical center.

I needed new glasses and ROMAN was aaaahhhhmazing!!! he did such a fantastic job helping me out. I had an idea of what I thought was trendy on me and he helped me find something that actually looked great. he is very smart and really helped me out. thanks ROMAN!!!

Did a little shopping around and found that they have the least expensive eye exam cost here ($ 49).
The doctor was very nice and patient with me and finished with the exam quickly.
The guy and the chick that were there were incredibly helpful when it came to time pick out frames. I told the guy (Mateo) what I liked (purple) and he found all the frames that fit the description. I didn’t want him to get upset with me for being rather picky, but we were both laughing the whole time. While my sister was getting her eyes checked, Mateo also picked some frames out for her off of what I told him she would like. My sister did, indeed, like what Mateo had picked out for her.
If Unilocal had half stars, I’d actually rate TO three-​and-​a-​half stars simply because I really don’t have much to go on in terms of optometry offices. But the service was great and the selection of frames is pretty big, given the current trend.