SynFast Oil Change

Total bait and switch. Sign that you can see from the freeway says $ 19.99 oil change. Not the case. Paid $ 44.99. Lame.

These guys were awesome! Great quality service! And also for a reasonable price. Only took about twenty minutes for a oil change and full inspection!

They put $ 19.99 oil change sign in front of the shop but they offer you other oils in much more price instead & when I asked them the $ 19.99 oil they told me we won’t guaranty it and any thing if happened to ur engine we are not responsible! Then you have to sign the paper you accept the low quality oil !!! And I signed that :/
Long time waiting…
Never return here again.

Great place to get an oil change! The gentleman were so kind helping me get the best oil, at the lowest rate. I would definitely recommend this please to my friends.

There were two cars being work on, but they had me drive right in and next thing I know they’re asking how can they help me. I was offered and advised on the different oil changes and since I have an older truck they recommended a grade of oil that would work best for it. They check all my fluid levels, check my tire pressure, and recommend an air filter which needed to be changed. The service was quick and professional. Bringing my other cars here from now on.

Bait and switch crooks. Wave a sign saying 19.99 oil change but they don’t provide it. Their excuse for the price rising to 59.99 was that my car is now over 75,000 miles. They must think people are stupid.

Sign reads $ 19.99 oil change and somehow I ended up paying $ 60 for nothing but an oil change. Wish I would’ve checked Unilocal before coming here.

They told me when my last transmission service was. They of a great job of oil changes and checked my brake lights to ensure I didn’t get a fix-​it ticket.

Went for an oil change 3 weeks ago. They said I urgently needed new rear brake pads or it would start wearing on my roaters. So 2 weeks goes by and my engine starts smoking so I take my car to my mechanic. He said the smoking is just an oil leak dripping on my valve covers, no big deal, but they didnt top off my fluids when I had my oil changed last. Then I had him put it up to change my brakes and he said that I have at least 3 – 5 more months on them! So they lied flat out to try and get my money for the pads right then. Scam! Dont trust anything these guys tell you. THEY COST ME MY TIME AND GAS! Now I have to have my wife drive me to work in the morning so I can get to my 2 jobs, Thanks for nothing. I will never give you my business and will never recomend you guys to anyone ever.

Car smelled like burning oil for days after service when I called to complain they hung up. 5 stars here are full of BS.

Very thorough, efficient, quick, and no hassles. I’ve been here a couple times and will continue to go here.

I’m always delighted to have SynFast do my oil change. They are fast! and do it right. Always been awesome service. I’ve had all fluids changed there. Even checked my brakes, but also they do brakes!
–Thanks guys. «I’ll be Bawwk». Tap.

I brought both my cars here in the same week, different days.
The guys here are really nice & knowledgable. I usually get the recycled oil. because I couldn’t afford anything else! Lol now that I’m financially stable, I one up’ed and get the $ 40 one. They top up all my fluids and check everything.
The techs are awesome. I had so many questions about other mechanical things that they answered everything for me. My sister & I would go to the burger joint next door and grab a snack.(this is why we go to this location. so we have an excuse to eat fast food) :P In about 20 mins they were done!
I will definitely come back for my future car needs. ⁵⁄₅

Shame on me for not checking the Unilocal reviews on this place! I stopped in because of convenience but so sorry I lost ten minutes of my life that I’ll never gain back again due to these crooks that work here.
I pulled my old Toyota Camry into the bay and right away the guys pulled out the dipstick and suggested a $ 60 engine flush because they notice sludge at the bottom of my filter, which is causing my oil leak. Strange, I have yet to notice any oil on my driveway. It should have been a red flag for me to just go somewhere else. But instead I stayed and just asked for the standard oil change. The guys suggested a Castro synthetic oil change for $ 44. I declined. My 20 year old car with less than 60,000 miles does not need an oil change the price of my filet mignon dinner last night at Eddie V’s. But I did ask what brand of oil they use for their standard oil change… Chevron. Pretty basic. But that’s all I need. Well one of the other guys that wasn’t checking on my car (didn’t get his name but he was much stockier than the rest) came over to me and said they’re out of the 10w40 oil that my manufacturer suggests, and I’ve always used. But I can get the upgraded Castro oil change for $ 44. I declined.
I asked this guy… how is it possible that a business that specializes in oil changes not carry this standard oil but I have never had a problem getting an oil change at Sears auto center or from my auto mechanic in North Park. And to be honest, considering the mature demographics of Rancho Bernardo, there are plenty of cars my age driving in that Von’s parking lot down the street! Only answer was its an old car and the other option was to get an oil change using a thinner oil-​10w30. I threw in the flag at that point.
Needless to say, I will not be back here again. And I am disappointed that there were seven other Unilocal reviews that were flagged but they all have (sadly) similar situations.

Was on a road trip though the area. Stopped here and had a quick painless experience. I know he didn’t know I was watching but the guy working on my car I think his name was Sean Paul or something really took the time to scrub my battery. It’s just those little things that make an experience at an oil change place a pleasant one.

I’ve been a loyal customer for many years. I’ve seen the place change several times. Some changes were good, some were bad. The most recent change I thought was the best, but sadly I was mistaken about that.
Last week I took my SUV to get the oil changed. The manager tried to upsale me on everything possible. I declined all offers, mostly because their oil changes are overpriced already and I go for the convenience. One of the offers was to replace my air filter. It was dirty, but that’s simple I can do that myself.
Now, let’s fast forward to today. I decided to change my air filter and much to my surprise I discovered a busted bolt on the air filter housing. Apparently, when they took it upon themselves to check my air filter on removal they busted my bolt and didn’t tell me. I’m irritated about it because I have to replace it now. It has to be specially ordered, because it’s unique. Had they told me it happened I would not be writing this review. However, I will no longer be doing business with them. I hope a $ 5.00 bolt is worth the thousands you’ll lose by not having me as a local faithful customer.

Just had another great experience here. No pushy staff wanting to add on services. Quick and polite.

The 5 stars are BOGUS for sure!
My wife went out of her way to go there because of the ad for a 19.99 oil change. They immediately told her that she doesn’t want that cheap stuff for her nice car and said the real price would be $ 40.00. My wife left faster than I can rate this a zero!
STAY CLEAR!

They did work on my car that I asked them not to do, and they used the wrong automatic transmission fluid … which now has to be replaced at a dealer! After extensive email exchanges with SynFast, they declined to reimburse the cost of their unauthorized service!
Details–
I requested an oil change in my 2006 Honda Pilot on 09÷22÷14 at the SynFast Oil Change location on 16 410 Bernardo Center Dr, San Diego, CA 92 128 (858) 673‑9408). The service manager (A Flores) asked if my transmission fluid had been replaced recently because there was a note from my previous service saying that a transmission fluid replacement was recommended. I replied, «Yes, I remember that note, and I had that service has been performed at the dealer». When I went to pay and leave, I found that they did the service anyway, at a cost of $ 69.99. When I challenged the manager about it, he claimed that I said «Yes» when he asked me if he should do the service. This is absolutely not true. Perhaps due to the noisy located of the store he misunderstood me, but I have my doubts.
But this is even worse–
The automatic transmission fluid (ATF) that SynFast put into my vehicle I (which I told them not to do) does not meet Honda requirements nor is it recommended by the ATF manufacturer, Castrol. Here is the text from my Honda owner’s manual regarding ATF:
Always use Honda ATF-​Z1
(automatic transmission fluid). [Synfast used a different product]
If it’s not available, you may use a
DEXRON III automatic
transmission fluid as a temporary
replacement. However, continued
use can affect the shift quality.
Have the transmission flushed and
refilled with Honda ATF-​Z1 as
soon as it is convenient.
SynFast used a type of Castrol ATF in my vehicle called «Full Synthetic Multi-​Vehicle» or «FSMV». This is not the same, or equivalent, to Honda ATF-​Z1.
Then I asked Castrol for their recommendation regarding ATF specifically for my vehicle and this is what they said in an email response:
Castrol always recommends following the guidelines
of the original engine manufacturer [Honda] for the
recommended fluid for use in your specific application.
According to Castrol’s Recommendations Guide
recommended for the 2006 Honda Pilot is the Castrol
Transmax Import Multi-​Vehicle or Castrol Transmax
High Mileage.
Note that Castrol says to follow the vehicle manufacturer’s recommendations (i.e. use Honda ATF-​Z1 fluid), which SynFast did not do. Also note that Castrol says that if a Castrol product is used (against Honda recommendations) it should be either Transmax Import Multi-​Vehicle or Transmax High Mileage. SynFast used neither of these products in my vehicle. Now, because SynFast used a product that Honda does not approve, I now need to have a Honda dealer replace the ATF at a cost of around $ 90 (this is the price I paid the dealer for this service in the past).

This was my second experience here but solely out of laziness and convenience. My first experience here was not good. The employees are like everyone says pushy, pushy to sell and very misleading and dishonest. First you see Castrol Oil advertised everywhere then see a special for $ 24.99 when they don’t even use Castrol Oil for that special price. Its a cheap generic brand, every time I go in this place I just get a vibe of crooked dishonest employees. My first experience I was supposed to get a $ 10 discount off of my power steering flush then when going home reading the receipt, I figure they never did give me the discount originally offered to me. The staff is filled with a bunch of young punks, go figure why there is so much turnover there. This place shouldn’t last to much longer until there’s another owner to take over.
DO NOT GO HERE!!! BAD SERVICE!