Susie’s Pet Clipet

Susie was recommended to us by a friend after a horrible experience with another local boarding facility. Initially, I was really apprehensive to leave our two Pekingese here over the holidays. That all changed when I met Susie.
Susie is an animal lover through and through. Our older dog is a bit skittish when it comes to new people and Susie was up for the challenge of winning her over. I feel comfortable leaving my dogs with her knowing they’re in good hands when we travel.
Her boarding/​grooming facility is no-​frills and cash only; however, you can’t beat her prices or level of care for your pets.

I hate to have to write a review like this, but here we go.
My girlfriend made the appointment for my Husky about 5 days in advance, for bath, nails and undercoat brushing and said the lady on the phone seemed very nice and the appointment was set for Saturday. The price quoted was lower than I’m used to paying.
Come Sat, we arrived about 30min early and asked if it was OK to drop off the dog then (or we could walk her around and come back), and the lady seemed nice and said it was OK. She told both me and my girlfriend that the dog would be ready about 1 o’clock (this is important for later in the review).
At about 12:30 I called just to make sure we were still on the same time schedule and was told that the dog was drying and it would be about 30min. I said great, and we made our way over there.
We arrived 35 – 40 minutes later and the lady seemed beyond irate. She came to the door and instantly started in on us. We said that we had no problem walking around the neighborhood to give more time. She was very angry and said she told us 2:00. This was flat out not true, and she had even said 30 minutes on the phone at 12:30. She told us that she hates to be rushed and that it was her pet peeve. We asked when the dog would be ready, and she stated that she was as ready as she is going to be, then basically handed me the leash and shoved the dog out the door. I asked what I owed her and she said nothing, and walked away.
This was the rudest behavior that I have ever seen and night and day different from that morning.
My dog was still damp and COVERED in loose undercoat. I have never seen her so desperate to pee and so desperate for water. Only one paw had the nails trimmed. I brushed off large clumps of undercoat with my hands and there was still a lot in the back of the car when we got home!
We spent an hour when we got home brushing out more than half a kitchen trash bag of undercoat (my dog was having her semi-​annual undercoat blow out, hence why we needed a groomer).
This was by far the worst customer experience I can remember. If you take you dog here, you have been warned.

Susie dog sits for my pupper and it is nothing less than a top shelf experience. First of all, you can’t beat the location — it’s on Park in the middle of everything. Even coming from Point Loma, it only takes me 10 minutes to get there.
Secondly, she is always so excited to see my dog. I love my dog and sometimes I don’t even get that excited.
Thirdly, her rates are reasonable and she doesn’t try to nickel and dime you over stupid stuff.
I love that I can drop off my Sammie and not have to worry about the care she’s receiving. Susie is very trustworthy and I would definitely recommend her services to anyone!

I have been taking my dog to Susie’s for years. She is very gentle and loving with the animals she grooms. She is also the ONLY groomer that I know of in San Diego who can give my elderly golden retriever a great cut at a price that’s affordable for me. She even throws in a fun lion tail for only a few bucks extra. If your pet doesn’t need a fancy bath and ribbons, Susie is willing to work with you for a lower price. That is rare; most groomers will tell you the pet needs a bath from them, or else the dog’s «dirty» hair will dull the blades. And Susie does do the fancy shampoo and ribbons, etc., if that’s what you want.

I’m very disappointed that I have to write this review. I would never take my pugs here again. Let’s start with the fact that their hair was trimmed as requested but it was done horribly. They have guard lines all over them and there are huge patches that were missed. They look moth eaten. They have clipper nicks all over them and are extremely uncomfortable now. Next when I went to pick them up. They were in a cage without water in the front room with no air conditioning and its 80 degrees out. When they got home they drank 2 full bowls of water first thing and were visibly dehydrated. Also, not a big deal but a pain in the butt, it’s cash only. All in all I would never trust this place with my pugs again and I would never suggest this place to anyone. Beware.

I give Susie’s Pet Clipet 5 Stars. I took my foster pup Oreo to have him groomed. Initial meeting and you can tell how genuinely sweet and caring this lady is. I feel safe leaving my pup with her and she did a great job with grooming him. I will definitely come back and bring my other two dogs for their next grooming appointment.
Try her shop and you will not be disappointed !!!

Suzie has done great w my cocker spaniel twice now. I am just bummed I am moving before I get a chance to use her again. Bauer always comes out looking clean, smelling nice and not traumatized (which has happened before.) Her prices are also very reasonable. Thank you, Suzie.

Great prices, good availability, my dogs always look good when I pick them up, thanks!

Susie was sweet and professional. Requested a puppy cut for our 2 year old rescue bichon and got exactly that. Trimmed around eyes neatly, ears, nails, hair around toe pads trimmed as requested. Gman smells great and looks divine. He was having such a good time he didn’t want to leave. We’ll be back.

I have taken my Siberian cat to Susie’s three times now for summer shaves. I have nothing but positive things to say! Susie is really friendly, has reasonable prices, and she does a great job giving my skittish cat cute lion cuts. I can’t recommend her enough!

found my new groomer! the place I usually go to was booked so I took my two dogs to Susie’s for their summer cuts. Susie was nice enough to squeeze me in same day on a Friday afternoon. she gave exactly what was requested in the time window she promised. Very dog-​friendly environment, susie was sweet with them. i felt comfortable leaving my babies with her. grooming is very reasonably priced. I will definitely be taking them here again! thanks, Susie!

I have been going to Susie for a many years. I have a yorkie ever since he was 8 weeks old. The first time he needed to be groomed, I took him to Petco. I didn’t know any better, I was new to being a dog owner and I figured a company that big would have qualified and knowledgable groomers. Well, when I picked him up, they did a horrible hack job. The girl that did the grooming immediately apologized and said she usually does better than this. Really? You’re telling me that my pride a joy fell victim to an off day? UNACCEPTABLE! My poor yorkie looked so messed up, I didn’t even want to walk him for a month until his hair started to grow out and look half-​way decent. So I started asking friends and co-​workers if they knew a good dog groomer. One referred me to Susie and the rest was history. Not only is Susie extremely nice and pleasant but she is accommodating even for my last minute appointments. Ever since day 1, she has done a wonderful job with my yorkie. Her prices are beyond reasonable. I no longer live in North Park, I live in Spring Valley but I still make the effort to drive to Susie because it’s worth it! She’s worth it! Groomers in my area charge an arm and a leg and they barely even give my dog a hair cut. It’s more like a snip snip here and snip snip there and BAM $ 100 please. No thanks. I highly recommend Susie. Take it from me, I’m really keen on good customer service. She always meets and exceeds my expectations.

We really enjoy taking our dog to Susie. She is always very nice and if we call for a last minute appt, she never turns it down. She does a great job around the mouth of our poodle which is a trouble area. We have also used her for pet sitting and much like the cut, the rates are reasonable. Thanks Susie.

I work right across from Susie’s Pet Clipet that’s how I found this little place! Susie is a very friendly and gentle Lady. My doggie has super long hair, needed a summer cut. When I picked him up he looked super cute and adorable. He was in good spirits, not terrified like at other grooming places. Two Thumbs Up!!! And the price was cheaper than at other salons!!!

I took my wire hair fox terrier to Susie’s for the first and last time. I’m trying to make light of how bad the cut is by calling my dog «Flowbee» cause I could given my dog a better cut using the Flowbee hair trimmer that attaches to a vacuum cleaner. The cut is terrible (uneven and scalped). Her original groomer moved but I’ll be traveling to get my girl a real wire hair fox terrier cut.

I’ve fought writing this review for some time now, because I dreaded writing it. But how honest would I be if I only wrote the good things on Unilocal?So sadly, I say this final review for Susie’s:
I have not a single bad thing to say about Susie, she is super nice, caring, and great with my dog, which is why I brought him here on a regular basis. Unfortunately on my last visit, when I picked my little guy up, Susie apologized and said they had nicked his ear, but she put some powder on it to help it heal. I didn’t think much of it because it was hard to see with all the powder. When I got him home, I realized it wasn’t a nick, there was a small chunk of ear missing! I allowed it to heal, and though it healed with no problems, my yorkie now has a piece missing from his ear! I’m not devastated about it because he’s ok, BUT people immediately notice and ask me about it.. .. And all I can tell is this story, and it pains me to do so because susie really is a super nice and caring person!
I like to think that perhaps this day Susie wasn’t cutting the dogs hair because I saw someone in the backroom with a dog, but it remains, it happened at susies.
So this is my review.. .. .a final review since I found another groomer, but my honest thoughts none the less!
Susie, you are a swearheart, but I cannot risk bringing him back, I am sorry!

In this day and age where customer service is non-​existent and common courtesy is a thing of the past, it’s nice to know people like Susie are still around providing much needed pet services. I’ve been taking my two cats there since they were kittens. Susie always has a smile for them and makes them feel at ease.

I actually really do take my dogs to Susie. I have been taking my dogs for over 3 years and she does the best job ever. Before judging off some stupid review from a TV show (and who wouldn’t look like a bitch on those shows) try the company first, a review like that is a bad reflection on the reviewer not the reviewee! Susie is awesome, my dogs don’t even mind going to get their haircuts!

I give Susie 5 stars as she:
1) Is really caring and sweet with my dog even though I know he can be a jerk!
2) Always clips him to satisfaction AND she cuts his nails (that’s when he’s difficult)
3) Has great prices. $ 30 for a shave is GREAT especially compared to some other places in Hillcrest/​University Heights that charged me $ 60 and my poodle mutt came out looking like a Bichon.
Guess I’m low maintenance!
Anyway, I always recommend her.