Supercuts

If your looking for a haircut shop that you’ll find just about anywhere, Supercuts is the place to go. This location is off the busy intersection of Rosecrans and Sport Arena. So naturally, it wouldn’t be my first choice. It’s a small shop with a decent sized parking lot. Like most Supercuts, the inside is a spitting image of the corporate brand and lacks individual flair. Thankfully, it’s maintained well enough that I didn’t notice any obvious flaws. There was only one stylist when I went in with one person ahead of me. Though I do not personally mind the extra time to do other things while I wait, I would imagine for those in a rush, this would be inconvenient. The haircut itself was fine, though you would have to go out of your way to mess up mine. I would like to see at least two employees on the floor at any given time here and for the love of interior design, I would like to see Supercuts build their locations to reflect the area it’s in. Overall, Supercuts is a good place to get a haircut. This location gets the job done and is worth going to if in the area during off-​hours. However, if it’s rush hour or just after 5 p.m. on a weekday, you may be better off going somewhere else.

Went there last weekend for a wash & blow out, yet another bad experience… I give the stylist credit for trying but how hard is it to produce bouncy waves without having to use a curling iron…
This is the third SC I’ve been to since moving out here & I’m still searching for a go to salon…

This was our first time here. Great customer service, but I think $ 23 is expensive for a child’s haircut. It is $ 16 for 10 and under.

I’ve had my hair cut by every person that works here, also completely and totally messed up by Everyone except for Kim. I just got home and got a good look at my cut and once again I am livid. I’ve never been so upset about a haircut in my whole life. So upset that tears come pouring down my face. I’ve never wrote a review about any place before but I sincerely believe people should know what they are getting them selves into. I will never ever ever ever again come here. Kim is by far The Only person that knows what they are doing there. Everyone else must be brand new at it.

Thanks Antoinette! I showed her a pic of a short hairstyle I wanted and it was perfect. I went at around 6:15pm on a Saturday and only waited 5 minutes for my turn. No complaints here.

Pretty swift service here. I was helped by a lady named «Grease». The whole experience felt a little alien, and maybe that was me, but it was otherwise very pleasant. Grease had very capable hands and I would feel comfortable asking her for more than a fade. My haircut was very satisfactorily done.
They have a lot of experience with military haircuts, so marines and sailors nearby, you are in luck. It is, however twice as expensive to get cut here versus on base at the NEX/​MCX, and that is the reason for only the four stars (along with the slightly alien feeling). Also, parking here can be a bit tight.
I would definitely go again if I was a civilian. As military, I would prefer a cut from my favorite guy at the Exchange, but this is a definite backup.

Holly is awesome allways takes her time and does a really good job. I have really thick hair and a lot of people mess up my haircut. I have been going here for over a year and have never had any problems. Also the manager Kim has cut my hair a couple of times and did a really good job and is very nice.

Always nice people and a good cut!
My son and I always come here together and they are always good with kids.
Call ahead during lunch hour as it can get crowded — they’ll put your name on a list to get you in quick.

HORRIBLE. Plain and simple the haircut was horrible. I’ve never wrote a Unilocal review in my life but I had to come home and type this up because I’m that pissed off.
I asked for a simple buzz cut. So simple and she blew it. And on top of that she was pushing their hair products so hard. 3 times she asked!
It was so bad I went to another barber shop, west coast barbers, afterwards and when I told them the story and they were cracking up. My haircut was so bad they showed the whole shop and everyone got a kick out of it. I had one stray hair next to my ear that she missed that was so long it was ridiculous… HORRIBLE

I used to go to The super cuts in Carlsbad, I tried this location and my hair is awful. I can only use it up because the volume is crazy (I never had problems with my hair before) I don’t remember the name of the girl that did my hair but that was my first and last time I would go to this location… And besides the hair cut not turning out to be good the treatment you receive there is just terrible! If I could give 0 stars that would be my rating!!!

I have been using Super cuts for a long time. I usually go to Supercuts in UTC and La Jolla but I tried this one out because I was on my way home. I know all of the staff at those locations and they always treat me well. Not the experience I had at this location. Not only was I greeted rudely by Antoinette but she then gave me a bowl cut on my head! I have been getting the same haircut for 20 plus years. A fade is a fade is a fade. Blend it in with no lines! I even told her as long as there are no lines then I will be happy. She left a bowl on my head!!! Then she proceeds to try to tell me that it can’t be fixed and nothing more will come off. What you need to say is «I suck at fades and don’t know what I’m doing»!
Horrible service and experience and I will never go back. Now I have to wait till my hair grows back and I had a special event this weekend! Thanks for the 80’s cut dude!

First & last time I try getting my hair cut somewhere cheap. Unfortunately it really is worth going to the more pricey places because the results I got here were horrid.
I told the gal I wanted a small amount of long bangs. She said she’d cut them long & I could decide how much more I wanted taken off, which seemed like a great idea. But them she cut them incredibly short in the first snip, above my eye & way shorter than I had indicated. She then insisted they would look better if she «blended» them, which apparently is code for «let me chop a bunch more of your hair off & give you a thick chunk of bangs you explicitly told me you didn’t want».
I then consented to letting her blow dry my hair for $ 15 because I figured maybe she’d be able to show me how to deal with the cluster fuck now hanging across my forehead. Awful blow out, my hair was very wavy and frizzy when she finished & the bangs were doing some awkward flip upwards that looked awful. I could have done it much better myself, which is saying a lot considering I don’t know what the hell I’m doing & she was supposedly a professional. I should have refused to even pay for it.
Pleasant customer service but terible results

Horrible horrible service! I have extremely curly hair and the first thing I asked the lady who was available was if she was familiar with cutting hair? She said, of course! So I went ahead and sat down. I asked her to cut it in three layers. She informed me that they didn’t do that there. (??) she said they had a different way of cutting. (OK) finished payed and left. Few hours later when my hair dried it was cut in practically one layer. Look like I was transported from a bad 80’s movie!
I called them and told them if they could fix it? She confirmed with manager that in fact they don’t do numbered layers but that they do layer. I was confused and asked for her to explain to me what that meant. She seemed bothered and short to my question and said just to come in and the manager would explain it to me. She said she was only the receptionist and didn’t know what that meant either. Seriously? I asked to speak to a manager but of course I couldn’t because they were with a client. Ultimately she told me to go back and that the manager would fix it! By this time I’m extremely upset and in the verge of tears. I’m a new mom and all I wanted was to do a little something for myself since its hard to get away. Never again will I go back! They were not at all personable and they’re lacking customer service skills. You really do get what you paid for. Extremely disappointed and in the verge of tears!

This place isn’t great. The haircut was mediocre and the girl who cut my hair was too busy recommending products and trying to wash my hair (by the way, thanks for telling me it was going to cost me more — I should have guessed but it was a nice surprise when I saw my bill) that she wasn’t focusing on the actual haircut.
Two stars because they give functional service.

Got my hair done the other day with Holly she was great she did exactly what I wanted and showed me how to style it everyone was very friendly and helpful! We will deffinetley be back !!!

First time here was 02÷28÷13. For the last 15 months I have been seeing a hairstylist in National City. Things went fairly well until the stylist stopped «listening to me». — She would not cut my hair per my request *frustrating*
I finally moved to Old Town and needed to go ahead and seek out a new salon. I decided to take a chance on SUPERCUTS.
Salon was clean and welcoming.
All the clients coming and going were male. Not sure if this is the norm, but it’s all good as I like my cuts short. Virtually no waiting time. Was met by Grace — Grace is very friendly and professional. She asked me how I wanted my hair cut; she listened and was able to verbalize it back to me. What really impressed me was that there was a certain cut/​style I wanted to the back/​nape area — Grace was not sure on how to achieve this, and she asked her partner for assistance. Her peer came and instructed and showed Grace what needed to be done. Again, impressive — the ability to be humble and not only admit you are not sure, but to also accept constructive criticism and coaching from a peer.
This is the best haircut I’ve ever received! Grace got it right!
Great service & Awesome Customer Service!
See you in a few weeks!

This place is a SCAM…
What a difference a change in management makes! I used to come here for my easy guy-​haircut, and even though it wasn’t the best, I was new to SD and these guys had a college and military discount, which was great because I was both. Then this girl got promoted and left, and it was all down hill from there. There are 3 or 4 girls that are all super weird working in there, and a gay cashier guy with an attitude to boot. When I went to pay (probably my 10^th haircut there), he informed me that they had never had a military discount. Hmmm thats weird. When I handed him my college ID, he said they didn’t accept that either because it didn’t have a goddamn ‘ASB sticker’ on the back (meaning that the only students who get discounts are the ones that PAY for the dumb coupon sticker, like being a broke student isn’t reason enough for a discount).
They also like to play a little ‘bait-​and-​switch’ with the ‘shampoo’. Lady, I’m a grown-​ass man with 2 inches of hair on my head, you don’t need to shampoo my hair BEFORE cutting it. After they insist on shampooing your hair, they then tack on $ 3 to the price of your haircut, even though you never asked for it and they insisted. Fantastic Sams includes a shampoo for free, and only if you actually WANT it.
Don’t waste your time or money here…

My friend recommended her hairstylist to me, Jaycee, who works at the Supercuts in Point Loma. After many bad haircuts from other places, I can finally say I’ve found a hairstylist that I like and will be looking forward to returning to!
I have very thick curly hair and usually end up with haircuts that need to be mended elsewhere… but not this time! I called when I was on my way there to put my name on the list. I didn’t even have to wait 5 minutes and I was in the chair getting my cut (and later highlights).
Excellent experience ;-)

Two days before my sister’s wedding my mom lands in SD and announces her haircut needs fixing. She’s on a budget and neither she nor I knows SD, but I do a search on my iphone for the nearest supercuts and away we go, crossing our fingers.
We walk in and right away I look around and decide I have mini-​friend-​crushes on all of the stylists. (Holy Ink! My heart was singing.) A chick with a kick-​ass blonde ‘do tells us 30 mins wait, and after 20 minutes Melanie walks up. She’s bombshell-​tastic and I decide immediately that I covet her shoes with a blinding passion. My mother adores her pink hair, too, so that works out well.
Melanie takes the time to ask my mother what she wants, offers a couple of picture options and double checks a few details as she works. Her chair-​side manner is gentle, but knowledgeable, and she easily makes small talk while she works. Plus she was cool about me sitting in the next station over to talk to my mom while her hair is cut.
At the end, my mother walks away with the cutest hair cut she has EVER had, and – FINALLY!– a working understanding of how to use dry wax to really get that spiky look out of her hair cut that she wants.
Best part? In and out in record time, for only $ 40 including product. In Mom’s budget and in time for dinner that night. Everyone at the wedding agreed she looked adorable, and both Mom and I were telling everyone where she got it.

They give you a pretty decent haircut here. I think it all depends on who you get, though. I wish I remembered her name, but the girl that works on the right, with all the tats, gives the best haircut. She actually listens to what I want and then cuts my hair that way. What else can you ask for?
The wait can be pretty long, and they ALWAYS underestimate how long you will wait (even if you call ahead). And they push their overpriced hair care products pretty hard.