Sunset Pacific Realty

When we went to their office to fill out an application, they were very rude and condescending. On the application, rent was advertised at 1175, but when we signed our lease it said 1250. When we informed them of this, the daughter of the older woman who works there poked her head out of her office and very rudely told us if we didn’t want it we could leave right now and someone else will take it. We really wanted to move to OB so we signed the lease and moved in.
God forbid something goes wrong or breaks in your apartment, takes them FOREVER to fix. We lost over 200 in groceries because our refrigerator was broken and each time they sent someone to «fix» it, the guy just defrosted the fridge instead of repairing the BURNT WIRES we could see in the back of the fridge.
These people only care about squeezing as much rent money out of you and have a horrible attitude towards their tenants. Avoid if you can, but if you want to live in OB, they may be one of your only options.

The people in the office are rude and have the attitude that you are lucky to be in their presence. It’s as if they are to good to be talking to you. We looked past it and stayed in the apartment anyway. The apartment complex was infested with roaches to which they «sprayed» with no affect. We had to put our own traps and bait to get rid of them. Every cabinet in the apartment had mold and the cabinets were all warped. When we had a broken shower nob it took 3 weeks for them to go look at it and by that time I went to home depot and fixed it my self. Not to mention the entire state of apartments repair was horrible. And when we moved out they didn’t use a check out sheet then tried to charge us for a broken window when we turned in the keys weeks ago. And now they can’t find invoices for the window and can’t come up with paper work and Liz the person that inspected can’t remember. And when we call to discuss the charges they immediately get defensive and rude, no matter how respectful i talked to them. I wouldn’t trust them at all. Take your business elsewhere.

I lived in my building at 5821 Lauretta 2 years prior to Sunset Pacific Realty taking over as first rent collectors then full property management. I had no issues when dealing with the building owner directly.
Once Sunset took over it was a mess. I’ve never dealt with a more slip-​shod operation in my life. I couldn’t get repairs done without pitching a fit or withholding rent, they were rude and/​or dismissive when [if] you could get someone with authority on the phone and frequently used the excuse of «not getting your call» for why you never heard back from them.
Most importantly, they paid no attention to tenant issues. My latest upstairs neighbors (once they took over, the building also became a revolving door) are absolutely horrible. They were underage drinking, no sense having, loud a$$ party throwing, smoke (everything) in front of my door and windows, pee outside on the side of the building outside my bedroom window, burn through the balcony grill incompetent college students. No matter that I informed Sunset about the issues nothing has ever been done about them or the other boozy drug using new tenants.
They have no interest in having good relations with tenants — only in collecting your money and reporting that repairs/​upgrades have been completed that were never started and if started half-a$$ed at best.
I was eventually forced out of an apartment I’d been living in for over five years. The last day I lived there, the upstairs tenants threw up out the front window down the side of the building. I had no regrets in leaving.

Went in to check out an apartment I saw in Ocean Beach. Fico score wasn’t high enough. Fair enough. Brought in pay stubs and check copies for self employed work. Left it with man working. Man said to bring bank statements. Went in 2 days later. Last said «man is no longer with us we will give you back your pay stubs etc later, they’re in an office that is occupied» lady said she’d call me. Never called. Went in next day… Woman pulls out items I went to retrieve and tells me my credit score is low (obviously that is why you have a pile of checks with my application) I tell woman I just came here to get my items back and that I had come in the day prior. Woman gives me a bullshit apology (obviously she has never looked at her face in the mirror when she tries to fake apologize) and tells me how crazy the week has been (really? I’m looking for a place to live… I couldn’t possibly understand) Woman doesn’t listen and proceeds to ask me more about credit report. I proceed to tell her I want papers back. Woman proceeds with horrendously insulting tone of voice and facial expression. I leave. End of story.
Ask yourself:
Do you want someone like this woman involved with an important part of your life?

I’ve rented from sunset twice. Both times I was impressed with their timely response to each request I submitted. Even when I clogged my own toilet the plumber was there within minutes to rescue me. This is a family run business that I feel good supporting and all of their staff seemed friendly and trustworthy. Lastly their rental pricing is very competitive.

Just wanted to update that yes, I did receive my full deposit back again!

Sunset pacific is a great place to check out if you’re looking for a place to rent near the beach. The people who work there are friendly and easy to deal with. I will always send my friends to them any chance I get.

This place is awesome! Liz and Sara made paying rent fun and that’s saying a lot. I mean who can honestly say they enjoy paying rent? My job transferred me and that’s the only reason I moved from Sunset Pacific. I will honestly miss seeing them! And the groundskeeper at the Voltaire St locations name is Zork and he does an excellent job!

This place is a great little family-​owned business. They’re located in a little office in the heart of OB. If you live in OB, it’s easy to walk to their office and talk to them, or drop off your rent check. I love that!
I’ve had 2 things that have needed fixed since I’ve moved in, and they’ve come right away to fix it. I always see Bob (the owner of Sunset) around OB, watering plants on the properties and taking care of the different locations they manage. They’re great, in my opinion!

I am currently a tenant. So far I am very pleased with their ability to return calls and respond to any concerns I have with my place. The initial carpet cleaner didn’t do the best job before my move-​in so I had my guy come in but otherwise the place was very clean. Had to get the place sprayed for bugs since the neighboring building’s bug problem got sprayed and the bugs decided to escape and move in to my place. The initial company they sent out was very disappointing (see Bargain Man Pest Control). I called and spoke with Liz, she had a new company call me within twenty minutes and got me rescheduled for the very next morning. GO LIZ!!!

This company has the market cornered on run down overpriced apartments in OB. If you do not like having the managers around in your business then these guys are a good choice. The owners of the buildings this company manages are notorious for not investing anything in their properties. But Sunset pacific is not capable of doing a good job anyways so it is a good fit. I have watched the people moving into my building paying hundreds more than I do for the same exact apt. My place is great because I am a carpenter and I made it nice. If you want to rent in OB you really have no choice but to look at Sunset Pacific’s apts. Do yourself a favor and find some roommates and rent a house from a private owner.

The worst property managers I’ve ever dealt with. I’ve rented from individuals who do all their own maintenance that are more responsive and professional then these people. When I called to complain about something, I was given a «lecture» like I was a 5 year old child about how I should talk to them that way (despite my flooded apt). Eventually the property I was in was given to another management company once it was revealed that this firm tried to get the roof repaired using illegal workers from a Home Depot with no bonding or insurance. The owner had to pay twice as much to get it fixed correctly and eventually fired SPR due to the rash incompetence.

The worst property management company in San Diego. If I had the chance to give them zero stars, I would!
I had to deal with this company for two years while living in one of their units. The people running the business are rude and not professional. They are very short staffed with no communication among themselves! And it took forever to get something fixed in our unit. They would leave a note saying it was fixed and they didn’t do a damn thing!
The place we lived in was dirty to begin with. Everything needs to be remodeled. Carpet stained, cabinets falling apart from the inside. There was supposedly a property manager always on site, but half the time he was either gone or high from pot. They say no drugs, but every other unit is smoking pot. And no control on parking what so ever. They never checked to see who’s cars are parked in our complex so anyone could park there. If you work late a night, your screwed.
They don’t care about you or your needs. They just want your money. And they will hold your deposit til the very end.
Do not rent from there people. Do not do business with these people. If you have no other choice, write everything down these people tell you. Cause they will screw you over.

I liked their hands off approach to property management until I wanted to get our refrigerator fixed. They were quick about sending someone out, but the problem never got resolved. Over and over. The water heater leaked in the house, and they sent out a carpet cleaner… which completely ignores the future risk of mold; I feel sorry for whoever lives there in the future.
They aren’t professional, which I can handle, but they are pretty bad at being realtors. I tried to stay with the company and move to a bigger place just to make the transition faster and easier, but they told me I would have to give them 30 days notice and wait a month, repaying a new security deposit (while they waited to refund my old one), or pay double rent if I wanted to snag the place they had immediately. Instead of working with me they were going to make it purposefully difficult for no reason.
Stay away from them if you can, however they do own a lot of property in OB so you’re more than likely going to run into their signs everywhere.

I rented from Sunset Pacific Realty for 3 years ending about 2 years ago. I never had a problem with them. They are pretty hands off which isn’t a problem for me. It just means I don’t have them stopping by all the time to check the place out… great.
When I had plumbing problems they sent someone right away. They also refunded my entire deposit when I moved out, which is surprising because I know other places I’ve rented from would deduct for the littlest things.
Maybe things have changed in the past two years? But I wouldn’t hesitate renting from them again.

my house is affordable, clean, every room has a ceiling fan and it gets a great breeze.

I agree with Amanda H. These guys do not know how to run a business. At all. I don’t get how they can suck so much and still have people renting from them — do they just own so many properties that people are left with no choice?
If you have any say in the matter, don’t rent with Sunset Pacific Realty. They are rude and annoyed if you ask questions about the place you potentially might live.