Sun Orthodontics, Melanie H. Duong, D.M.D., M.S.

Our dentist referred us to Dr. Duong for our son and it has been a wonderful experience. The entire staff is warm, kind and very welcoming. My son, who is 8 years old, loves going into the office to see Dr. Duong and the staff. If you need an orthodontist for yourself or family member, I would highly recommend you seeing her!!!

From the moment we walked in the doors we felt so comfortable.
Melanie is Wonderful! Thank you for friendship and help.
And for taking such great care of my son.

Today was the first time we visited Dr. Duong. It was a great experience! Everyone were very friendly and welcoming. My son loved it as well :-)

Best experience ever. The staff at Sun Ortho are the best. I went there with a friend for an appointment and I am now starting my own treatment because of the feedback from my friend and the amazing staff they have.

How have I not reviewed this place yet !? I’m been seeing Dr Duong over 6+ months now, for braces. She and the staff are very caring and nice ! I had severe overcrowding issues when I first came in. I can finally say, Dr Duong has not only put me at ease with my concerns, she is precise about whats important over course of the treatment. It feels great to be in such good hands !!

Dr. Duong and her staff work hard to create a very warm, welcoming environment. Everyone is always very friendly and happy to answer any questions we have. The kids are happy to go to the orthodontist. We highly recommend Sun Orthodontics.

Sun Orthodontist is the best! Dr. Duong is professional, and will always tell you what is really needed to be done, and what can wait, or not that necessary. She is very pleasant and takes time to explain everything, and her office staff is really flexible and helpful! I will use her service again when my 9 years old will start with his

Dr. Duong has treated 2 of my kids start to finish. She is amazing. Both were tough cases, and she was always clear with us what needed to be done and how she would go about it. After every visit she comes out and explains what adjustments were made. She is very educated on any new procedures and equipment. She was also very reasonable price wise. The entire staff made every visit enjoyable. I highly recommend her! I thank her for my kids’ beautiful smiles.

I have had a great experience with Dr. Duong and her crew. Having braces is not fun, but she makes it as pain free as possible.

Dr. Duong and her staff are the best! They are professional, welcoming and very accommodating. My son has been going there for a year and half for braces, and every single visit was pleasant. Dr. Duong always takes time to explain to us the issues we need to be aware of and the progress of the treatment. I also want to give a shout out to Miss Raquel who mans the front desk. She is always helpful and just great with everything we need help with! I highly recommend Sun Orthodontics!

It’s a super professional place to go to, I’m really enjoying had done my teeth work there. I vote it for my best dr. and staffs

Great office staff, always a wonderful experience. Highly recommend!

Dr. Duong is so generous and sweet towards everyone, and is definitely the perfect family orthodontist. She will do anything and everything she can to make sure you love your smile. I had crooked teeth and an overbite a few years ago, and thanks to her and her staff, I have no excuse against smiling. Thank you Dr. Duong!

We love Dr. Duong and her staff. We initially met her when my daughter got her braces almost 4 years ago. My daughter now has her braces off and her smile is beautiful. I now am half way through my invisilign treatments for myself and my results have been tremendous! I have two smaller kids as well and when it is time they will be getting their braces done by Dr. Duong. Everyone in her office was very professional and her pricing is very affordable. Dr Duong, Leslie and Raquel are always very friendly and caring towards our family as well. I highly recommend Sun Orthodontics for the entire family!

Love the persoanlized service my family has enjoyed over the years while both our boys have experienced wonderful care from Dr. Duong and her staff.

Excellent care! The staff is very helpful and friendly! :) Highly recommend.

Update 10/​14/​2014:
After writing this review, I wrote a letter with a similar content. In just a couple of days, I received a letter back from Dr. Duong saying that she takes full responsibility for actions of her staff. My financial stress is relieved! This has been plaguing me for such a long time.
Moreover, I appreciate the time she spent looking into my case and honor my request although she may not have known what exactly has been discussed with her secretaries and I.
I sincerely hope that she gets a stable office staff/​secretary.
Original Review:
Over the course of last three years, Dr. Duong has been great to me. Leslie, who is certainly not from this field, tries her best and I appreciated her efforts. What has not worked are misinformation given by her secretaries about pricing and payments.
1^st secretary who has given me an initial quote must of tried to go on vacation off of my payments, when I told her that I will not be doing business, the price reduced significantly to match other competitors. When the contact was drawn, I was asked of initial payment and balance of fees which were all paid in full over year and a half. Upon the completion of this payment, I was informed that all payment has been received and completed.
2^nd secretary (1^st no longer) all the sudden tells me that I owe over thousand dollars. Slap in my face. She blames the 1^st secretary for poorly written contact… She suggests me that I should start making payments… and that initial estimate of insurance benefit was way off… unconvinced but complied with monthly installments until I signed up for a better insurance coverage. She even told me that I will get back the installments once the new insurance kicks in.
3^rd secretary, (2^nd must of quite). Informed that I have a new coverage and everything seems to be fine. But all the sudden, she demands payments outside of the insurance… little she knows what I have been told before by others before her.
Secretary turn over rate is too high and this has created miscommunications and empty promises. Who knows how long this current secretary will last.
Latest update is that I received a dental benefit statement recently showing over $ 5k in fees submitted by this ortho office. I don’t understand.
Why should I be responsible for mistakes caused the staff?
Confused, frustrated and tired.

I definitely recommend Sun Orthodontics, very nice, honest. And when we had trouble with our insurance, they were patient in trying to figure out what went wrong. I am pleased with the staff and most of all Dr. Duong. I actually recommended her to my friend who’s daughter now has braces from her. Thanks for the wonderful care Sun Orthodontics!

Let me just put on the record that Dr. Duong and her staff (I remember Leslie being great!) are so kind, helpful and superior at what they do. They not only take care of you when you’re there during the entire process, they keep in touch with you after. It’s been several years since I’ve gotten my braces off but the workmanship and detail of Dr. Duong lasts. I used to be really self conscious about my teeth and smile but after I went to Dr. Duong, I always get compliments on my smile. She helped me build a lot of confidence and I recommend her to anyone who wants the best in the orthodontist business. Trust me, she’s legitimate at her craft.

Totally disagree with a previous reviewers negative comments about Sun Orthodontics. As I have actually spent a few years frequenting Sun Orthodontics while my daughter had her braces adjusted I can honestly say that I’ve never experienced or witnessed Dr. Duong or her staff be anything but friendly, professional and caring when dealing with her patients and/​or parents. Besides you don’t win the number of awards that Dr. Duong has received or get recommended by a previous employee if you’re not the real deal. Highly recommend Dr. Duong for an excellent orthodontic treatment plan that produces beautiful results!