Strober Dental

If I could rate this place higher than five stars, believe me, I would.

I went to this dentist office twice. On both appointments I felt like I had to be on my toes to not constantly getting nickled and dimed. The whole experience was like a car dealership. If you want this you need to pay extra, if you want that you need to pay extra as well. The dental office looks amazing and the staff was really nice (two stars for that). But I cannot get past the dealership atmosphere. With mechanics and doctors you want to feel safe because they know so much more about your pain than you do yourself. So you want to trust them in order to feeling comfortable. The heated exchange with the dentist wasn’t very enticing either. If you think you are just a good business for them, and you are not sure if the upsell is good for you or just for the dentist you better leave. So I did.

A year ago, I would have given this place a 5 star rating, however, things have changed.
They have all new technology and all that good stuff, but in the last few months they got a new staff. I know it’s not the staffs fault, but for some reason they are also calling and harassing me about dental work! I know what needs to happen, you told me at my appointment 2 weeks ago. I don’t need you constantly calling me.
I scheduled an appointment 2 weeks out and told them I didn’t want to come in sooner. I’m self employed and you never know what you’ll make day to day. So, a couple days later and they were calling me trying to get me in sooner. Then when I went in, they were trying to make me get more work done. Here we are about a week and a half later and they’re calling me yet again trying to get me in. Oh wait… I forgot to mention the part where they tried to charge me for work I didn’t have done, so I was already on the phone with them this week.
This feels like when you’re staying in a time share and they keep calling trying to make you get more time share. Stop it!!!
Sorry Dr. Strober, we are breaking up. This is where I leave you.

I was in San Diego for a work conference and had a dental emergency. The staff was very helpful especially Diego who took my initial call and got things rolling so I could get the treatment I needed.

I had a very negative experience with this dentist. After my consultation, I left with a very long treatment plan with two cavities that needed filling and then multiple suggestions to better my future oral health. I decided to take Dr. Strober’s advice and pay the small fortune for all of his recommendations. After this «preventative» work, I now need a root canal on a tooth I previously had ZERO issues with. When I confronted him about my frustration (denied insurance coverage for «unnecessary» measures, 8 month discomfort and multiple adjustments), he said it sounded like I had a pocketbook issue, was simply experiencing buyer’s remorse and that my financial issues were not his problem. He was very rude and degrading. Long story short… if you are looking for a friendly dentist who is concerned about your well-​being rather than his wallet and personal ego, avoid Dr. Strober at all costs. Don’t fall for his «I’d recommend this to my sister» spiel. The one star is for the awesome yogi hygienist! I wish she worked for someone else!

Very impersonal, slow and confusing experience. Only saw Dr. Strober for a few minutes during a 2 hour new patient appointment. Received conflicting information from Dr. Strober and the hygienist. Dr. Strober did not see me at end despite recommending $ 3600 in dental work, none cosmetic, despite telling me had great teeth and only one minor cavity during the very few minutes he spent with me. This office appears very focused on sales — –they have a person, not a doctor, who takes you into an office at end to pitch. To be frank, felt like a car dealership.

I had Alana clean my teeth, not only is she pleasant to be around she does an incredible job and uses aromatherapy. Also uses laser which is hard to find, and cutting edge! The office is very professional, and would also recommend Dr. Strober.

I hate going to the dentist, but I really like the staff at Strober Dental. I have incredibly sensitive teeth and they go above and beyond to ensure I’m comfortable. From Dr Strober, to the dental hygienist, to the front desk staff, they are a top notch team.

Absolutely incredible! I can’t express how satisfied I am with the professionalism and attention to detail they have with my smile. I would highly recommend this place to anybody that has a fear of going to the dentist. They will absolutely put your mind at ease and make sure you’re very comfortable.

What a great find. I moved to San Diego recently and needed a new dentist. I discovered Strober Dental and made an appointment for a check up and cleaning. The entire staff was friendly and extremely professional. Dr. Strober personally spent more time with me than any previous dentist I’ve had, and very thoroughly reviewed his findings. I walked out with sparkling clean teeth, a plan for future work, and even a SWAG bag. Can’t beat that.

Let me start off by saying, I am not the biggest fan of the dentist, I have never found one that meets my standards. Dr. strober and his team are truly one of a kind! they are amazing, i get excited about going to the dentist now, which I never thought that day would come!!! If you want a fantastic dentist, Dr. strober is the one for you!!!

I can’t say enough nice things about the employees here and Dr. Strober. I’m terrified of the dentist from past experiences, and nothing made me feel nervous at all while under their care. They took great care to make sure I was comfortable during the process– a root canal– constantly checking in with me and my pain levels. It’s now 5 hours later, the meds have worn off and I feel NO pain at all from the procedure. I’m floored, and that shows the excellent quality of Dr. Strober’s work.
I was recommended to Strober Dental by multiple co-​workers, all of whom have had similar thrilling experiences. I’m so grateful to have found this office.

I’ve been receiving dental care from Dr. Strober and his staff since he bought the practice in 2007 from Dr. Gass, my previous dentist who retired. I’ve had checkups, cleanings, fillings, gum surgery, and crowns there and have never been disappointed.
During my 6-​month checkup in May 2013, Dr. Strober advised me to get a crown for a molar that had a filling that was 10 or 11 years old. He had been watching the tooth for over a year; the filling was cracked and the last x-​ray of the tooth showed signs of decay. I received a quote for the price of the work, the procedure was explained in detail, and I was told to expect a 2.5 to 3 hour appointment, since the crown would be produced on-​site while I waited. This would be the second crown I’ve received at Dr. Strober’s, so I «knew the drill» (no pun intended). The first crown, from 2009 or 2010, was also produced in-​house while I waited, fit perfectly, looks and feels natural, and is still in excellent condition. (It replaced an older crown that was done very poorly by an impersonal dental chain in Vista around 1997.)
I arrived a few minutes early; the staff greeted me by name and said it would be a few minutes. The waiting room is pleasant, comfortable, and a «cell phone free zone.» After about 5 minutes I was shown to one of the exam/​treatment rooms; I’ve probably been in most of them over the years and this one, like the rest, was clean, organized, and relaxing. The chair was contoured and very comfortable; I was given a pillow for my neck and sunglasses to cut the glare from the exam light. I was given a choice of TV or music headphones; I opted for TV, so they gave me the remote.
After a short wait (less than 5 minutes), Dr. Strober came in; we chatted for a few minutes, then he explained the procedure again and administered novocaine. In about 20 minutes my mouth was numb and Dr. Strober returned to start work. Since I had been through this before, I knew what to expect and was content to flip through TV and news shows while the procedure progressed. Dr. Strober used computer imaging to make a virtual copy of the original tooth, sent that data to the crown-​making machine, then drilled/​filed down the tooth. The crown machine milled a piece of porcelain to match the specs for my tooth; it took about one-​half hour. Once it was completed, Dr. Strober checked the crown for fit, attached it, and used various tools to make its fit and interface with my other teeth perfect. It looked and felt great and still does.
The only problem I have ever had at this office was a billing mix-​up after my insurance changed last year. The problem was minor and was resolved quickly. I have never been «upsold» or pressured to get unnecessary treatment.

Went there today! They were amazing. Super nice and super soft because i am very sensitive. They had the last technology for dental care and both dental assistant and dentist were very nice and knew what they were doing. Going back there for sure again with my husband.

Dr. Stroeber and his staff provide exceptional service! I feel like family every time my husband I and I are in for treatment. His new technology and equipment really made my experience the most comfortable I have ever had. I feel like he is truly concerned about the quality of care he provides, and wants my teeth to be in the best condition possible. He is caring, efficient, honest, and highly skilled in his craft. I can already tell the difference in the work he has repaired on my teeth that other dentists had done poorly. I look forward to a long relationship with this practice! Thank you Dr. Stroeber and staff. I would recommend them to every person I know for first class dental care.

Is it weird to love your dentist? Because I do! The first class service starts from when I’m greeted by name when I arrive and continues until I’m escorted out.

Good dental office, they try very hard to be the best.

This review is based strictly on my experience with the receptionist and is not a reflection of Dr. Strober’s dental practice or bedside manner (which would without a doubt receive 5 stars from me). He is an amazing dentist but he employs an incredibly rude staff member who works the phones. So rude that I have since chosen not to go back.
I am busy like the majority of full time law students with jobs. I had to cancel an appointment several hours before I was scheduled to come in that afternoon. I asked to reschedule and the woman scoffed and said «it’s really IMPOSSIBLE for you to come in?» I responded that yes, it was an emergency at school had come up but that I was both sorry and would like another appointment. She told me that I was «very rude» for «wasting the hygienists time» because that hygienist had «specifically come in today just to clean your teeth.»
Let me tell you that I know for a fact the hygienist had more than my appointment that day, because she was fully booked for weeks and that time was the only one open! I know that she came in for other patients and I’m sorry but some times emergencies happen. Again, I asked the receptionist to reschedule it and she laughed and said «well there’s a $ 100 charge for cancelled appointments.» I said I’m not going to pay that as I only want to reschedule and not cancel on TOP of being a broke law student. She then changed her tune. «okay, $ 75.» Again, I refused and said I could come in later that afternoon or any other day that the hygienist was available. She LAUGHED at me and indicated how rude I was.
Unfortunately due to being scoffed at, laughed at, and generally disrespected by someone irrelevant, I will be taking my teeth elsewhere. I wish that Dr. Strober would handle the business side of things better because he really is a great dentist. I just won’t put up with some receptionist laughing out loud at me when all I need to do is change (mind you – NOT cancel) my appointment.

I just had my first real dental work done in this office this week. Before this, just cleanings and exams. A couple old fillings were replaced and a new crown. Again a very positive experience. The staff are all wonderful and Dr. Strober is fantastic. For the crown work, there was a device that they normally use that keeps your tongue out of the way and helps with debris falling down your throat. I am pretty claustrophobic, and that device was just not going to work for me. Dr. Strober was super easygoing about it and just said, «no problem, we’ll do without it.» For those of us dentally challenged patients out there, it’s so nice to have a dentist that will work with you and help you to feel comfortable.
Also just a side note on some of the other comments about people feeling pressured to have certain work done or that they felt like it was all about revenue… I have never had that feeling in this office. If they recommended something and I decided not to get it, there has never been any issue whatsoever and they remain as nice as can be.

Summary: My trusted dentist told me that I needed two teeth repaired, and then Dr. Strober told me that I needed five teeth repaired. The one tooth repaired by Dr. Strober continues to have problems. When Dr. Strober disagreed with my dentist, and did not consult my dentist about the diagnosis of three additional teeth needing repair, it left me feeling that the motivation was more revenue instead of patient care.
My dentist, Chris Walinski, joined Rod Strober’s practice in either late 2012 or early 2013. I had always had a great experience with Dr. Walinski who was careful and thorough.
At my appointments with Dr. Walinski, he would tell me if we needed to watch particular teeth or fillings. By the time Dr. Walinski told me that I needed to have a filing replaced, I was prepared. With Dr. Walinski there were no surprises. In January 2013 Dr. Walinski told me that I needed to have two teeth repaired and he had earned my trust. I agreed to have the teeth repaired.
At the appointed date for the repair there was a time mishap. An earlier patient of Dr. Walinski’s took longer than expected and I had a commitment requiring me to leave at a certain time. Dr. Walinski fixed one tooth, and because Dr. Walinski was leaving the practice to head clinical laser dentistry programs for Biolase, I set the follow-​up appointment for the second tooth with Dr. Strober.
When I meet with Dr. Strober, I believe that he will have reviewed Dr. Walinski’s notes, and maybe have talked with Dr. Walinski about my case and the remaining tooth to be repaired. Shortly after meeting Dr. Strober, he told me that I need to have three additional teeth repaired. I was shocked and surprised. Dr. Walinksi, a dentist I trusted, had just told me that I only needed two teeth repaired and this new dentist disagrees with my trusted dentist, telling me that five teeth need repair this year.
The other three teeth will not be repaired today, so we went forward with Dr. Strober’s repair of the other tooth identified by Dr. Walinski. After Dr. Strober finished, that tooth was very sensitive to pressure for two months. I could not eat hard, cold or hot foods on that tooth. Even months later I still have problems with the tooth that Dr. Strober repaired.
I am always dubious about a dentist that, in the first meeting, tells you that you lots of dental work. I see these as dentists driven by greed, rather than conservative patient care. In this case, I already had the opinion of my trusted dentist, Dr. Walinski, that disagreed with Dr. Strober, that made me more suspicious.
It is always possible that the three teeth became bad after my last visit with Dr. Walinski. It is also possible that Dr. Strober may have a different prevention scale from Dr. Walinski and that he wants to take care of potential problems earlier. Whether either of these are true or not, I see that Dr. Strober handled my case poorly. He should have looked at my chart, and told me that I may have additional teeth that need repairing, and that he was going to call Dr. Walinski to discuss it and follow-​up with me. If Dr. Walinski would have called me and told me that he agreed with Dr. Strober, I would have given it serious consideration.
From the reviews, it is clear that many Unilocalers have had a great experience with Dr. Strober. It is possible that I am the outlier: a patient with a bad outcome, and treatment recommendations that were too aggressive. Whatever the cause, the result is the same. I will not be returning.