Storage Etc

We have had our things stored here for years and are very happy. The staff is very friendly and helpful, and the security is top notch!

Be careful here. People are living in some of the units. Police have been contacted to investigate multiple breakins. The real downer is they have refused to take any responsibility for losses.

I had a great experience here. I never had any issues with my unit. It was easy to pay online and they sent non-​nuisance reminder at the end of every month to remind you when your payments were due. Eric was personable and very helpful with the move out process and took of everything I asked for! Thanks again guys!

Robert and his staff are great. This is the perfect location for me and very well priced for the area. I suggest anyone requiring storage consider this place.
Thanks Guys!
Tony C

Robert was awesome! Extremely helpful and a pleasure to work with. Clean facility and easy access.

I was in need of a storage unit but wasn’t sure what size I would need. Stopped in Storage Etc and gave Robert the number of containers I had and their dimensions. He was very nice and accommodating. He showed me a few different units that he felt would be appropriate for my needs. I picked which one I wanted and was out the door in 30 mins. Great, friendly customer service

I have had a much better experience with storage etc than public storage Having been a previous customer of public storage I am much happier I am so thankful for all the friendly Staff they are always willing to help!

Easy to get to location, carts available, very secure facility. When I signed up for a small storage locker, it was easy and quick and competetively priced.

My storage unit was broken into and everything stolen. My unit was on the second floor which you have to have a code to get into the second floor and there are also cameras entering the elevator. This means that the person who broke into my unit was either a staff member or someone with an access code that also has a unit on the second floor. I was told by other customers that a lot of homeless people hangout and may even live there. The staff (Sonny) was completely unprofessional and rude and said that the company would not be responsible because my lock wasn’t adequate to their standards. They never checked the cameras and I have been calling for months to get a response from corporate and they have never returned a call or email. I would not recommend this place at all! I was paying the liability fee every month and they have shown no sympathy or concern. Unbelievable!

This is a very nice facility that is close to highway 5 and 8. Erik the manager is very friendly and helpful. He helped to make our experience very enjoyable.
Storage ect. offers $ 1 for a month of rent on some units which you can reserve online. Keep in mind that the $ 1 offer is to be applied to the third months rent. This is after the first two months have been paid at the advertised monthly rate.
I would recommend this place to others based on the hospitality and location. They also have a moving truck available for customer use.

I’ve been familiar with Storage Etc. ever since my friend got her unit several years ago. It’s clean and the managers are friendly. Very nice.-

These guys are legit. Erik helped me get the right unit size, along with getting 1 month for $ 1.

And storage places go, these folks are little bit more expensive. I think I have a 10×10 and it was $ 169 a month. The process to get in is easy. I’ll even let you use their moving truck free of charge. But when you go to move out you have to pay to use it. Also I lost my key to my storage unit and I had to pay $ 35 to have the lock cut. I mean they get you coming and going. The staff, I’ve ever encountered, is really good. They are always nice and always helpful. That’s the reason for the four stars. They know well enough to hire good people.

I rented a storage unit for a few months this year and had a good experience. The staff was helpful, the space seemed secure enough. I would rent here again

Never store your items at this facility! Back in late May two friends and I rented out a storage unit for a month to keep our stuff in before returning back down in San Diego. Upon first renting the unit, the staff forgot to include a key metal part of the lock that kept the storage unit secure. Had we not noticed, our storage unit would not have been secure from the moment we placed our belongings in it. Furthermore, the metal piece that is required to latch onto the unit door prevents you from placing a really secure lock on the unit, so you must also settle for a smaller lock.
No more than a week after putting our stuff in the unit, our unit was reported not secure and that the facility had taken measures to secure it. I returned 2 days after the report and attempted to enter my unit. Even though I was on the access list, the employee there would not allow me to enter the unit or take the lock off the unit that had been placed there by somebody else. After hours of back and forth with the employee, I was finally able to see the unit and discovered it had been burglarized. The staff at the facility has been little help following this incident, sending us forms to fill out more than a week after the discovery instead of having us fill them out sooner. Upon speaking with the detective handling our case, she revealed that this facility is hit often with burglaries and that the security camera footage is spotty at best, so there was little hope to catching the suspects.
To sum up, this facility should not be used by anyone storing valuable goods. The facility gives off the false image of being secure while the actual security measures do nothing to deter crime. This combined with the incompetent staff and the endless seedy characters that come through the facility should serve to caution anyone from using this storage facility

I’ve been a tenant here for five years and I’ve the best experiences. Management has been wonderful and accommodating, the facilities are clean and functional. Noell, Sunny and Teddy are excellent to work with and I would highly recommend this location to anyone looking for a safe storage option.

I rented from this place in the summer of 2014 and had a decent experience. The lady I dealt with is Noelle; not sure what her exact title is. She was clear and helpful during the rental process. The location is clean and the prices are reasonable, especially if you can get the $ 1 move-​in special. I also like that they have longer access hours than many other facilities.
I did not like that the flatbed carts are secured to the floor and you have to speak with someone on duty to unlock one to use. I also didn’t like that they want people to reserve the loading dock in the back as opposed to it being first-​come-​first serve.
*Quick move-​in tip — get a larger unit than you think you need because you may not want to stack some things.

Storage ect. While it is a reputable and reasonably priced business during business hours it falters after the office closes at 6pm. Access the the facility remains until 9pm and there is a Large transient /​homeless community living out of storage ect units that frequent their storage units after the office closes. They range from the average bum to tweekers to street prostitutes. With most of them living out of their respective storage units. If you are comfortable sharing your storage space with with the San Diego bum population then this is the place for you.

I called in asking about the «First months rent for $ 1» special and they told me that they would reserve a spot for me and give me my first month for a dollar. When I showed up (after driving 9 hours from the bay area) they told me that I was lying and was never told that. It ended up costing me $ 110 for a 5X7. I was so tired and annoyed that i just put my stuff there anyways and paid it. I later wrote the customer service department at corporate about the issue, and still, two weeks later, have not heard a response.
The two ladies I was working with were incredibly unprofessional and the younger girl even told the woman that she was training to put «ok and he probably rents his place». When i said «how do you know that» she said «well its pretty obvious». I explained to her that despite my tattoos, I’m actually fairly successful and it is totally possible for me to own a house. Did she correct herself? No. She just rolled her eyes and continued to make rude and unprofessional comments.
All in all, the only reason this place is even getting two stars is because the facilities aren’t that bad. But for you money and the price, I would DEFINITELY go elsewhere.

I’ve been renting a unit at Storage, Etc. (Sherman St.) for the past few months. I chose it over several others because of the reasonable prices, extended access hours, and the proximity/​location.
Without rambling on about the details of my experience thus far, I just have to say how satisfied I am with their business. Catherine is the Asst. Manager, and she does a stellar job of running a tight ship. She is very friendly, helpful and a great communicator, but firm with enforcing rules. Lee, the Manager, is also very helpful. Both have bent over backwards to help me in a number of ways.
I would highly recommend this facility to anyone!