Sterling Ledet Adobe Training

Enjoyed the personal attention from finding the right class to attend, to the instructor’s guidance during the training. Good instruction with real-​world application so I can be better at what I do. Future training with them is a «when» not an «if».

Save your time and money! I signed up and paid in full for a Photoshop Elements class, and they kept on re-​scheduling my class time because I was the only person who was signed up. Finally I told them that I needed to complete the class by a certain date, and that I wasn’t going to be ok with their second time trying to re-​schedule. They contacted me and offered me 3 other options (none which I was satisfied with) and a refund was most certainly NOT one of them, an ethical business practice would be to offer the customer a refund upfront if they cannot provide the services they promised. Their best offer was to condense my full day’s class into a 3 hour session, feeling like I had no other choice, especially when my company credit card had already been charged the full amount — I tried to learn a full day’s material in 3 hours — which did not work. Seems to me the company offers phony classes and when people sign up, they scramble around to figure it out and change it around, leaving a complete dissatisfied customer. The whole situation was a complete mess, I definitely didn’t get my money’s worth. The same exact thing happened to my other co-​workers. So my advice to anyone thinking about taking a class from Sterling Ledet is DON’T! Find Webinars or other training facilities but don’t go there, they will give you major anxiety. Furthermore, by writing this review I don’t intend to be unprofessional, I intend to inform others of how Sterling Ledet treats their customers, after all this is what Unilocal is about. Once again for the people who are reading this review, please DO NOT waste your money with Sterling Ledet.
And you should all know that Sterling Ledet has made attempts to have Unilocal remove my review.

I had a horrible experience with Ledet Training. I had two co-​workers who previously had bad experiences with class cancellations but since apparently I’m a glutton for punishment, and despite my better judgement I enrolled with them. HUGE mistake. They cancelled classes on me TWICE. Finally they offered me one-​on-​one training for one day in exchange for what originally was a class that usually takes two days to complete. The day that I finally am able to attend a class, their office was apparently burglarized and the instructor had to contact Ledet and local police to file a report. Needless to say my class time was cut short but I do realize that for once, this was a situation that they could not control. My instructor told me that he would inform them that my class time was cut short so I was hoping to be offered some sort of compensation. Instead I receive a certificate of completion from Ledet! They just wanted to get me out of the way and ignore my lost time. I didn’t enroll in the class to get a certificate, I actually wanted to learn something. My recommendation: AVOID Sterling Ledet. Unprofessional and definitely a waste of money.
*Update*
Mr. Ledet did reach out to me after my review in an effort to resolve the issues I experienced. I was very hopeful that this issue would be resolved and was planning to amend my review. When asked if I would like to work out an acceptable solution for me, I informed Mr. Ledet that I would like to retake the class since the class I did attend was fraught with interruptions and wasn’t very conducive to learning and, of course, change my review to a more favorable one if that was indeed my experience. This was obviously unacceptable to Mr. Ledet as he attempted to censor my review by promptly contacting my direct supervisor and requesting that they have me delete my review. We asked for a refund since there was little to no value to the course I attended. Mr. Ledet insisted that I remove the review and that I no longer post reviews pertaining to Ledet on any and all social media sites before they will even consider working towards a resolution. IMHO, this indicates that Ledet & Associates are far more concerned with receiving a negative review (and the implications that may come from it) than with the satisfaction of a customer. In the services industry customer satisfaction should always be goal #1. If you are a business that is, in fact, confident that you provide world-​class services then you should be confident enough in your product that customer reviews will reflect that value. In the true spirit of Unilocal!I believe we should report on our experiences and not be influenced by any possible gains (be they monetary or otherwise), which is why I’m letting this review stand so that other consumers may make an informed decision. To Unilocalers reading this review, you can read Mr. Ledet’s response below. Read both sides and decide for yourself if it is worth investing your hard-​earned money in a business that covets false, positive outward appearances over true customer satisfaction. Also, be wary of any company or individual that attempts to impede on your practice of the 1^st Amendment. As for you learning needs, seriously consider Lynda dot com. Although, if you, like I once did, prefer a classroom environment, do an internet search for local instructors. The instructors that Ledet utilizes are independent contractors who do NOT cancel classes as freely. You’ll be receiving the exact same training without dealing with a «middle-​man» such as Ledet & Associates.

True community spirit and ambition. A winning combination!