Starbucks

Great service
Nice people
My venti frappuccino was fantastic! It’s so perfect!
Very clean place!
I’m glad they had lots of people working!
I give this place 2 thumbs up!

Drive-​thru was fast and friendly and my order was correct. The nice lady that helped me brightened my day by how polite she spoke too. I didn’t catch her name, but she had a nice green bracelet that matched with SB’s colors very well :) Thank you darling!
My go-​to drink: white chocolate mocha w/​soy milk, no whip (iced or hot). Sometimes an extra shot ;)

So I was super excited when a drive thru Starbucks came into my hood. I’ve given them about 100 chances, hoping the longer they are open the better they will get. Nope, still the same inadequacy they’ve had since day one. I am a Starbucks junkie, and I know my drinks. I go at least 4 days a week… but mainly to the one near my work in Poway (which by the way is brand new, and has their «ish» together.) I come to this location maybe every other weekend, and order one of two drinks… 1) iced coffee, no sweetener with heavy whipping cream … or 2) starbucks doubleshot on ice swap classic for half white mocha, and swap 2% for heavy cream or half and half (breve). Every time i go through I get a completely different price, and a completely different product. If you don’t understand my drink, ask. and if you don’t know how to make it, don’t fake it. Now I had it explained to me that white mocha is a sauce so technically they are supposed to charge which I understand. However this is the only location that has ever charged me. It appears this is the only location that decides when, and if, they should charge you 60cents for every change you make depending on the mood of the barista. They were the first to charge me for heavy cream, and when questioned I was told it’s up to the location if they want to charge. I then told her, sometimes at this SAME location I am charged and sometimes I’m not. The response was a giggle and that she guessed it was up to the person at the register. Ummm last time I checked Starbucks was no longer franchised… so huh??? I’ve asked several baristas at other locations and all have told me heavy cream is not an extra charge. Now besides the price differences, let’s talk drinks. Sometimes my starbucks doubleshot is shaken (as it supposed to be) and sometimes it’s not. Sometimes I can see layers sometimes it looks like a regular white mocha and ALWAYS tastes different. I’ve gone in and asked them to remake and have only found one sweet angel at that location that actually knew how to make it. Your new employees that weren’t around when the drink was on the menu… they have Google, right? Because they seem super annoyed when I read them the directions on how to execute my drink properly. I’m sympathetic to newbies, and human error but when it’s a constant fail it’s unacceptable. In the end we all know this is overpriced coffee which I’m good with, but I want what I pay for. So for now I’ll be trekking it over the 805 to the good ol’ convoy location.
Btw if you think I’m just a complainer, check my other reviews… yes, Starbucks in Dianne Shopping Center, you stand alone in my 1 star reviews.

How do you review a Starbucks? Well the drinks are the same as everywhere else so that’s a star, drive thru that’s a star, good service that’s a star and plenty of parking and seating that’s a star. I could make up another reason for another star but I just can’t give a Starbucks 5 stars haha!

I love this Starbucks location. I am afraid to look at my credit card to see how many times I have reloaded my dang gold card — I can only imagine that I’ve spent hundreds of dollars on Starbucks this year, good Lord!
There is one thing that stands out to me, though: lately, I’ve noticed a trend of my grande mocha being filled — not quite– to the top. When you pay $ 4+ for a cup of coffee and happiness, you REALLY want the thing filled to the rim (with the great taste, not of Brim, but of Starbucks’ best!). Typically I wouldn’t nitpick about this, but it keeps happening lately, over and over. I hate when I accept my cuppa and it feels… light. So I open it, glance inside, and see at least half an inch of SPACE at then top. The other day I figured it was because they’d left room for the whipped cream, which had melted by the time I got to the pickup window at the drive through. Today today, I mobile ordered outside and went in to grab my cup, not two minutes later it was ready, and when I got back to the car I opened it and saw whipped cream and SPACE! (see pic)
Look, is this a HUGE deal? No. But I’d love to see the baristas make an effort to fill the cups completely. I mean, I could park my car, go inside and ask them to top it off, but what are they going to do, make a special batch of my decaf, 1 Splenda mocha and then pour a little bit on top? I’d feel ridiculous, more ridiculous than writing this long-​winded post about the empty space. LAWDY this has turned into a … rant. But I don’t mean to rant. I just want to make a point; it’s the principle. Starbucks is a company that «gets» the bottom line, and I get the bottom line, too. I would like what I pay for. Interesting that I did a little googling just now and found a story on the Today Show about Starbucks shorting folks their coffee.
Look, I don’t think there’s some conspiracy going on. Maybe it’s a simple matter of a barista not wanting to overfill a cup and making a huge mess. If that’s the case, just wipe up the spill and fill’er up, babe! Thank you for reading.
NOW — let me add that I enjoy this particular location quite a bit. The early morning weekday crew is great — they seem to have a great synergy and they are typically upbeat. I really love coming to my neighborhood café and seeing familiar faces over and over. I like the space, the offerings for sale (fun to see new food products, both bakery and packaged, and I like looking at the Starbucks merchandise for sale, particularly at Christmas!). The parking lot gets a little crazy with the drive through frequently backed up, but eh, there’s plenty of parking inside their lot and in the neighboring lots. Mobile ordering is great because if it’s crowded, just pop onto your phone, order, walk in and walk out. The baristas are helpful in breaking down ingredients or helping you come up with your own «personalized» order.
I will no doubt keep coming to this location, not just for the convenience, but for the friendly folks and the nice space. Just please, fill my coffee all the way to the top.
Thanks, guys!

This location is always busy with drive thru. If you walk in it takes forever! The partners act as if they hate working here. But… the bathrooms are clean. If you have time continue east on Clairmont Mesa and go to the store next to Boomers. They are really nice there.

For whatever reason, almost every Starbucks in SD has felt small, crowded, and seemingly understaffed. This location in particular is an exception. Large workspaces with lots of outlets, fast WiFi, and a staff that generally has been very pleasant and even without interacting directly I can see they seem generally more content and well taken care of. I would give 5 stars, but Starbucks coffee generally isn’t my taste. I come here for the other things I mentioned, as coffee flavor is not this location’s issue, but an issue for Starbucks everywhere.

I went through the drive thru and had a guy hand me two drinks. I ordered a grande iced latte with soymilk and a tall cappuccino. The cappuccino had barely any liquid in it, which I thought was strange but did not know the difference as I had never ordered one before (it was for my mom).
We had come back to have the drink remade and were not greeted very kindly by the original person who handed me the drink to begin with. The other man running the register (I believe he was the manager) was very polite to us and apologized.
They seem to be understaffed at this location and I hope they receive more help eventually.

The rating is for the main manager, Joanne (not sure of the spelling). The shop and workers are actually quite nice and professional. Of note, it’s my neighborhood’s coffee shop and therefore it’s the one I go most often when I’m bored working from home.
After ordering my ~$ 10 drink and cake, I headed to the main table that is generally shared by mostly quiet and studying customers. I like to have a table, since I need to write, and I also have my computer I refer to constantly. Today, the table was mostly empty, with a sign saying «reserved», and three persons talking loudly at one end.
Among the three, a large figure lady tells me firmly that I cannot sit there, because they are having a meeting. It turned out it was the store manager (I found out later from a waiter that her name’s Joanne). Although surprised, I quietly moved on and waited for a crappy seat to free up. For the whole time I was there, no other people joined their meeting and the table remained mostly empty and UNUSED BY CUSTOMERS.
Is America loosing it? What happened to customer service? Is it normal to hijack the area designed for legit customers for a whole afternoon, for half-​ass management meetings?
I do not think so.
I hope that this review will get to the attention of the owner of the Starbucks franchise, who unfortunately will have to realize it is time to hire a new manager. A manager who has in mind the satisfaction of his/​her customers, the success of the company and ultimately the wealth of his/​her employer (which is obviously not yet the case)!

Long drive thru line, busy Sunday I guess. The iced caramel Macchiato was really good. Price: $ 4.95.
Good s bux, I will be back

LOVE THIS STARBUCKS!
I used to work at a Starbucks a few years ago and I can tell you this one is different!!!
ALL the workers are upbeat and friendly! None of them ever rush you to order like other locations. Especially this lady named MARLENE! She deserves recognition because she goes above and beyond to make everyone’s day!!! She takes time to converse and make you feel special!
There is ALWAYS room to study or sit and chat unlike other locations that are overcrowded.
This location has a drive-​thru and also indoor and outdoor seating!!!
Love love love this place!
I’m here almost EVERYDAY! haha

Tried the latte macchiato for my first time here (with soy) and it was soo good. My new fav. Would get all the time if it wasnt so expensive. Also, there is a drive thru and 2 stalls in the restroom. I like the communal seating area for if u need a lot of space, which it is pretty roomy in there. Great patio too. The staff is friendly and accommodating. I have a long work break from working at the nearby school so it’s a really convenient and pleasant place to spend my time. Thank you clairemont mesa starbucks! You rule!

This is best Starbucks in town, actually only one that make things how u want it to be and its always really tasty, which I cant tell about some other SB in town, and crew there is SOOOO NICE, and thet do their job really quick and good. Awesome

This is by far the slowest Starbucks in town. They are always running out of coffee. They get the drinks wing consistently. Horrible service. They should have never opened this location.

Free standing store with a really big table that has a lot of electric plugs. Parking is awesome.

A HOT Saturday afternoon around 2:30, drive thru was at least 6 cars long. So I walked in the store. Service was slow even there was 5 staff inside because only one was making the drinks. One was taking drive thru order, one at the cashier, one putting on lids on drive thru drinks. One guy walked away from behind the counter and disappeared.
I’ve been to this location before, both drive thru and inside the store. Had good service at drive thru. The inside purchase was always have a lay back feel to it.

Just bc I’m pregnant doesn’t mean that I have to stop having my favorite drink! I’ve always been a Starbucks junkee, but since I’ve gotten Pregnant with gestational diabetes and lactose intolerance, my original order of a vanilla latte has to be tweaked to a DECAF, SUGAR FREE vanilla SOY latte. It’s not funny when you screw it up and give a weird look to all your other employees of the outrageous order when they have to redo it. The drink becomes fatal to me and my baby when done wrong. Respect weird request and changes to an order bc It’s not always about a trend, or a new fad diet or showing off to friends of the new concoction a person made up, sometimes it’s bc of a health issue.
Other than that, I think the drive through line moves exceptionally fast. My favorite Starbucks!

Love my starbucks! The baristas are awesome and always do a great job of remembering names and faces. Thanks for putting up with my slow decision making guys– love you all

Love this Starbucks. Love the people that work here. They take the time to remember your name and your beverage of choice. Overall great customer service.

I always get excited when I’m about to head into a Starbucks, because I love the hustle and bustle and the amazing smell of fresh grounded coffee beans. However, this Starbucks threw me off a little since it was so quiet! I came here around 8 PM on a Saturday night.
This Starbucks location is a drive-​through, but they also have a huge indoor seating area. For some odd reason, their sizes are a lot larger than usual. Not sure if this is a new thing across all Starbucks?
We ordered:
–1 Blueberry scone: decent scone. A little to dry for my liking, but still not bad!
–1 tall Strawberries and Crème Frapp: sour and too bland. Did Tasted like ice water and some pumps of strawberries. They ran out of whipped cream so they asked me if I could use marshmallow whip instead.
–1 tall iced coffee: standard iced coffee. maybe a bit too much ice though!
–1 venti S’more frapp: not too bad, sweet enough for Starbucks standard.
–1 venti black brewed coffee: bland, and not «coffee» like enough.
–1 mango smoothie
–1 iced caramel macchiato
Pros:
–Friendly service! 8 of us came in all of a sudden, but they still kindly took our orders.
–Quick service! I mean, there was really no one there. But at least they didn’t drag on!
Cons:
–Maybe because they were closing at 9 PM, but everything tasted watered down. The frapps didn’t taste sweet enough (coming from Starbucks?! No way…) and the coffee just tasted like hot water.
Tips/​Observations:
–Usually I’m all about independence and traveling solo, but this particular neighborhood was a bit too much for me. A couple hundred feet away, the plaza is busy, but in this end, it is too quiet. I don’t like to judge others, but there was a customer sitting inside who kept on giving me long glances multiple times that we felt so uncomfortable we had to leave. Just make sure you stick with a pac when you come here!
–This should be applicable to all Starbucks, but same day refills for Iced/​Hot coffee, Iced/​Hot Tea is only $ 0.50 (50 cents!) a cup! YAY!
–They close at 9 PM on Saturdays! Not exactly sure of their other hours, since I didn’t see a sign on their door.
Overall, I would come here again! But just beware of coming here late.

Not sure about this Starbucks. I would say 80% of the time they are awesome. The other 20% they don’t make orders right… when I’m standing right then and even call them out on it… really bro? Come on.:

Can’t complain, it’s near my house and the baristas are really nice! I just wished this Starbucks was open ²⁴⁄₇!!! Just this one though, because it’s near my house… haha by the way, a Dollar Store just opened right across the street.

The early Morning crew rocks! Well I also know the afternoon crew Rocks too BUT this review is specific to the early morning guys! I come to this location at least once everyday. I get my crazy morning fix with a Venti Skinny Vanilla Latte with 2 Add shots. every.single.day! Well this AM things appeared to be normal and I went through the drive-​thru and proceeded to check emails and facebook while waiting. Go to the window and my oatmeal was waiting and shortly there after my beautiful Venti cup filled with caffeine! So this is where it could have gone either way.
As I was leaving the parking lot and went over the speed bump a bit of liquid came out of the top of my cup. it was brown. like coffee brown. I picked up the cup and it was a Venti Park Place, which in its own right is very tasty, just not my style this AM. So now I have a conundrum. I’m already running late to work, do I go back, park, get out and get my new drink or do I just suck it up and have the coffee?!? Well as I am mentally preparing for the huge decision pre-​caffeine at 0615 I look up and the most AMAZING customer service EVER!
A wonderful Starbucks employee is actually standing on the side of the street holding up my Latte! I pull over quickly and we do an almost no word switch, just me being amazed and saying thank you!
Thanks guys for making my mornings!!!

Although this location was just about 15 mninutes from closing. I did not feel rushed. Kudos Starbucks team. This is a really nice location. The staff seems fun and personable. I ordered 4 drinks, each was made with great quality. My family and I sat outside on the front deck. It was a nice day, I hope you guys had a great Thanksgiving!

I’ll be honest, I love this Starbucks because it has a drive thru! Haha, I know… Lazy, right?! But especially on the 5:30AM runs, not having to get out of my car is a huge perk. I feel like this location is open earlier than others, too? Maybe I’m wrong, but they’re always open by 5:00AM.
The staff is super friendly and they make great suggestions that never feel like «upsells».

Awesome Starbucks. Nice amount of parking. Outside umbrella covered tables. Nice open indoor seating. DRIVE THRU… Friendly baristas. My drink was made quick. Thumbs up!

Pretty large starbucks, used to be a bank. What’s poor about the facilities is the lack of seating inside. They could have down a better arrangement given the size. They have a drive thru and the group hustles!!! Definitely will come back!

Who doesn’t love Starbucks?!
I love that they opened this location down the street from my house.
The employees are always real nice & friendly. Except for one thin female who’s name I didn’t catch but I can overlook that. Lol
Cinnamon dolce latte & white mocha are my favorite.
Most of the time drive thru is long but they’re fast.