Sonus Hearing Care

My grandparents had a dangerous, terrible experience here. I urge you to avoid it.
The two of them went in together to get hearing aids. A few days later, my grandpa was called in to receive his. My grandma’s was not yet ready. A few days after that, they called and said my grandma’s was also ready. When they went in, they found out that they were tricked– their insurance declined to pay for the hearing aids, so without warning, they grab the hearing aids out of my grandpas ear.
They seemingly lied to my 88 year old grandpa to trick him to come in and return the hearing aids, for fear that if they didn’t lie to him, he would not have returned them. Surely there’s a safer, more professional way to prevent theft from 88 year olds? But no, their first instinct was to trick them and yank the hearing aids out.
And yes, the initial mistake was on them– they told my grandparents that their insurance does cover the hearing aids.