Sonata Hospice

Sonata Hospice provided the best care for my Grandfather. As a nurse I insisted we spoke to a different hospice after the hospital tried to force their own hospice on us. We met Chip who explained hospice to our family in a very caring and compassionate manner. He also built a connection with my grandfather who was a very stoic man but during the meeting he smiled a few times despite his breakthrough pain. Chip ensured that the hospital bed, oxygen, wheelchair, walker and overhead table was delivered before my grandfather left the hospital. Sonata Hospice sent Jane a Registered Nurse who followed my grandfather from the hospital to his home and she did not leave until she made sure my grandfather was comfortable. The next day we had visits from a very caring and intelligent case manager Raychell and Jazzy the Home Health Aide. Every time we called we always spoke to a nurse. I was also surprised at how fast their nurses responded after hours. Once we called at 2.30am and a nurse called Henry was there in 35mins. He stayed with my grandfather for two hours and left after my grandfather was so comfortable that he fell asleep. Their music therapist Vanessa has the voice of an angel. She made me pour my heart out into writing a song about how I felt about my grandfather. Whenever I listen to the song we made about my grandfather it makes me smile and I still remember the smile on his face when we played it. The people at Sonata are heaven sent. THANK YOU SONATA HOSPICE!

Sonata is 3 years old, which means it’s still fairly new. I feel they still need a lot of work! With more staffing better communication this hospice has potential.
My experience with sonata was fairly short, my mother declined really fast after a treatment. So my review is fairly short. Most helpful team members are: Chib in marketing, a very understanding guy, and on call nurse Lisa!
My dislikes is the fact our nurse, knew my mother was passing rather quickly but made only weekly visits and made me administer the medication. This had me feeling a lot of guilt.

Sonata Hospice was there for me and my family during a very difficult time. The staff was very compassionate and knowledgeable, and I would recommend them to anyone in need of hospice care. They went above and beyond and I could not be more thankful for the wonderful care that they provided.

My sister and I decided to use Sonata Hospice for our dad’s care. We had heard about them from a social worker from the hospital. The office staff were very nice and answered our endless questions. They sent a very nice nurse to meet us and our dad. We felt comfortable with her care for him. He isn’t religious so we didn’t need a chaplain and is pretty shy so we never had a bath person. So far it’s been a great experience and we think that Sonata Hospice is the best.

I have found the nurses, health aides and office staff to be incredibly caring, professional, and exhibit wonderful follow thru and personal sacrifice for their patients.
What a wonderful group if people.

STAY AWAY FROM THIS MEDICAL ORGANIZATION!
It deserves a NEGATIVE rating.
The «Admissions Nurse» was cold and passive aggressive. In addition, she told us that the nurse would be out to see us in one or two days, but failed to communicate this information to Nurse Mike.
The nurse Mike RADICALLY misdiagnosed my husband causing nearly two weeks of pain, until I brought my husband to ER where ALL of the staff immediately diagnosed him correctly. There was no excuse for this.
The Social worker «Rosario» was rude, totally unsympathetic and massively hostile in her discussions with me AND my husband.
Nurse Mke said he was discussing the issue with the Sonata doctor, but said Dr NEVER called us NOR did that doctor ever give any assessment of my husbands condition beyond «I don’t know».
In fact, we were never told the dcoctors name or contact information.
In the two weeks that we were enrolled, we had nothing but problems with this staff.
To be fair, the Nursing Assistant, Mark, was marvelous, everything we hoped for. He was very kind and respectful to my husband, explained some issues to us, was never hurried or rushed, and was very professional.
Sonata, if you are listening, fire everyone and put Mark in charge of Training. If you cant do that, just go into another line of work where hospitality, kindness and professionalism arent important.
RUN AWAY! DO NOT RETURN THEIR PHONE CALLS, BAN THEM FROM YOUR NEIGHBORHOOD!