Sharp Rees-Stealy Downtown

This urgebt care facility will be the only one I will ever attend. The staff are welcoming and helpful from the minute you walk in. I barely wait 30 minutes and they brought me back. All the nurses are very nice and the cleanliness was a grade A. They kept me updated that the PA was a little behind buy kept checking to see if I needed anything. All around great experience for people who are not in the best of shape when walking in.

I came in feeling really sick but they made me feel welcome and comfortable. If your sick and in San Diego I recommend stopping by sharp! The staff is amazing!

This is the best urgent care I have ever been too. It is like the Ritz of urgent cares. I was greeted and helped immediately. They served me hot tea for my cold and got me into the exam room in 10 minutes. The nurse was fantastic and friendly. She even got me a Motrin before the doctor could even see me (I only had to wait about ten minutes before he came in). They sent my prescriptions to the pharmacy in the building and I was in and out within one hour. I was on a trip and walked here from the hotel — it was the farthest urgent care, but the only one with a five star rating — trust me, it is well deserved!

I couldn’t have felt more welcome and cared about! I was taken care of in a reasonable time and the doctors/​nurses took there time with me to really figure out what wrong! Even the cleaning lady’s were super sweet, she got me a blanket because she saw I was shivering. I liked Doctor Nace so much I wish he wasn’t just in the urgent care center. My nurse Farrah was amazing as well! Even the receptionist who checked me in made me feel like I was her daughter and she really cared about getting me help as soon as possible! Very clean place too! I’m going to look into getting a primary doctor at Sharp now! Thank you guys for everything I’m feeling much better!

Dr. Colleen Buono saved my eyesight when I had conjunctivitis and periorbital cellulitis in my left eye. She diagnosed my problem. I was on cipro and doxycycline, which knocked out the infection in my eye in time for my daughter’s wedding.

I thought I had a seriously infected wound on my leg. I called my doctor’s office, but they could not schedule me for several days.

I checked Unilocal and saw this place was very highly rated. I called and the young lady that answered the phone was very nice and well informed. She suggested I talk to a nurse, who immediately came on the phone, patiently listened to my explanation, and recommended that I come in to have a doctor look at my wound. She also said there were no appointments, but the wait was only about 15-​minutes now.

I was there in about 20-​minutes and spoke with a BSR named Eliza, who was very-​very nice, very sympathetic, and very effective in quickly entering my information in their computer.

About 15-​minutes later I was being seen by a nurse, who was also very nice, very sympathetic, and very effective. After examining my wound, she said I had done the right thing in seeing a doctor today.

A few minutes later Dr. Puopola came in, carefully examined my wound, and said it needed to be lanced and drained immediately. I said OK, and he did it.

Then the same nurse gently put a dressing over the wound. Gave me a prescription. Told me to come back the next day to have the doctor look at the wound, have the dressing changed, and I was out the door. The whole thing took about one-​hour.

Came back the next day. Eliza again quickly logged me into the computer. In a few minutes I saw nurse Kathy, who has a huge smile and was very-​very nice. She said my wound looked pretty good. Next Dr. Taylor came in and again was very nice. He said my wound looked very good, did a few things to it, put some notes in their computer for future reference.

Nurse Kathy then put a new dressing on the wound, while explaining to me how to do it each day and gave me a big stack of huge band-​aids to use as a dressing, then I was out the door in about 30-​minutes.

All of this was really just too good to be true. I kept looking for a loose end somewhere, and there were none. The building is spotlessly clean. Parking is under the building and very convenient.

Every employee including Elize, Nurse Kathy, and doctors Puopolo and Taylor were all very-​very nice and very effective. I couldn’t have asked for anything more. This is best medical treatment I’ve ever received. So I give this Rees-​Stealy Medical Center my highest recommendation.

**URGENT CARE + X RAY CENTER REVIEW**
My first visit to an urgent care facility in San Diego, and I’m so glad i chose Sharp Rees-​Stealy in Downtown.
Unilocal address through google maps brought me straight to the parking structure where I was lucky enough to find a parking spot RIGHT NEXT to the urgent care entrance.
I had severely twisted my ankle over the weekend and had actually put off going anywhere for a couple of days knowing that all I probably needed to do was ice the ankle, stay off of it and keep it elevated (RICE technique haha)
But Still, I had doubts and wanted to be sure, that way it wouldn’t heal wrong and I’d have future problems. Sharp was contracted with my insurance (Health-​Net PPO) so my only charge for the visit and the x-​ray was my co-​pay.
I stumbled in on my crutches and was asked if i’d like a wheel chair haha. The girl behind the counter noticed I came in alone so she wanted to help as much as she could.
I told her no, I was ok. It was a nice gesture though.
She took my insurance info, gave me the paperwork and asked me to sit down to fill it out. She promptly brought out an ice pack for me to place on my ankle while I filled out the paperwork/​waited.
There were only one or two people ahead of me at the time so I only waited in the waiting area around 5 – 10 minutes. Nothing excessive. I wasn’t in a hurry but it’s good to know that if I was, I wouldn’t have had to wait that long.
I was taken in to the exam room, had my vitals taken, asked a couple questions while the nurse looked at my ankle and did whatever she had to do.
She took the paperwork and a couple minutes later, another girl came in with a wheelchair to wheel me over to the x ray lab and take the images of my foot.
The whole process was very fast!
After that, I was taken back into the exam room and waited a little bit longer.
I don’t remember if it was the podiatrist or chiropractor, but they cleared me to not need a cast or leg brace due to it being a very tiny fracture.
My nurse gave me an informational packet with the images of my ankle, asked if I needed a doctors note for work, and said I was clear to go!
The whole process took about an hour and 45 minutes (don’t tell my boss though, I took the day off haha: p)
In conclusion, I received really great care from Sharp-​Reese and though I hope I don’t ever have to go back here again, it’s good to know they’re doing their job right… Just in case!

Probably the best urgent care I have been to. The building is newly constructed, interior is bright, clean and posh, with comfy wait chairs. It feels more like a nice hotel than a hospital. The staffs were extremely friendly and kind, even offered us coffee and tea. While I was there the computer system unfortunately was down; but even with that glitch, the doctor was able to see me within an hour. I’m very impressed with this urgent care.

Really clean place don’t need to wait to long so fast then emergency room they take care of you so good thank you everyone who works there :)

**Laboratory review* *
The inside of this location (including the restroom) is very nice, and it’s great that the labs are opened on the weekend up until 4pm. Also, the lab staff was super nice and very efficient in their work on my baby daughter.
There’s underground paid parking, but thankfully I had come across street parking near by.

This review is based upon their scheduling, and availability to see a physician only.
Don’t go here if you want to get in to see a doctor within a reasonable amount of time. I attempted to schedule a routine physical with a doctor I managed to see in mid-​December. The earliest they could get me in (1 hour appointment) was 7 weeks out.
After a week they called to say the doctor was out that day (6 weeks out mind you), and the next available appointment was 2 more weeks out.
Fast forward 7 weeks to today (1 week from the appointment I have waited 8 weeks to attend). Sharp called to inform me they needed to reschedule me again. At which point I told them they needed to work on resolving this scheduling issue. I didn’t wait to tell me the next available appointment would be in April.
Waiting 4 months for a routine physical is not acceptable. I have been told from other patients and the staff that work there that 7 week wait is typical. Seriously.
My guess is Sharp doesn’t have sufficient staff to meet the number of patients they accept. If you can’t get in to see a doctor within a week, look elsewhere.
Once again, this review is not based upon the care you get — if you manage to get in.

went here today for nasty, persistent head cold. i was hesitant to go in and deal with urgent care waits and hassle, but this process was so worth it (even on a sunday, which normally can be busy). front desk lady was super nice and got me all set up, then i found a seat and before I could settle in I was called back by my kind nurse, Christine. She was soft spoken but thorough and really took her time which gave me peace of mind. My PA came in and decided antibiotics were necessary for my sinuses, and within 1 hr of walking in I was walking out to go get my prescriptions. :)
The facility is really nice, airy and open. Patient rooms are clean and updated. It might be because it was a weekend, but I didn’t have to pay for parking.
I was really nervous that my insurance changed this year and I can’t go to scripps doctors like i have in the past, but this experience was great and I already trust the Sharp name.

I brought my son in to urgent care on a Monday morning get at about 8:30. They have a parking garage which is convenient but small. I imagine it can fill up pretty quickly. Also parking rates are high. I believe it is 2 dollars per 30 minutes unless you get your parking ticket validated then the fee is a flat 2 dollars. This is nice I wish Scripps would do this.
One we were in urgent care we were greeted immediately. By the time we were done checking in the nurse was already calling us back. No wait time at all.
The nurse was extremely friendly and made my son feel comfortable. The PA we saw was in the room about 2 minutes after the nurse left. We were there about 30 minutes in all. We left and received a call back that they forgot to do one test. We pulled up and I took my son in and the nurse was there again with the door open waiting for us.
The staff were all friendly, helpful, and efficient. The office and the waiting room were extremely clean. This is probably one of the best urgent cares I have visited.

They have their own parking garage and will validate; however, you still end up paying and they only accept cash… just an FYI.
Building was nice, clean. Staff was super friendly, albeit a bit behind on their appointment times.
All in all, a pleasant visit.

This facility is beautiful. When it was first built and opened, getting on the elevator from the parking garage to the facility was slightly confusing, however they have add many more directional signs and that has helped.
I give 5 stars for my physician.
Staff gets 4 stars, most of them are friendly and helpful.
Lab — the few times I have gotten lab work done at this location, I have made an appointment. I always recommend an appointment for the lab because the wait time is very little.
Radiology — Quick and efficient. No problems there.
Physical therapy department — I have taken a handful of yoga classes that you can sign up on Sharp’s website. The instructor was great, helpful and knowledgable.
Overall the facility is great, improvement from the old one across the street.

As a new resident of DT San Diego, finding a new medical center made me nervous. Something about hospitals always gave me the chills, but Sharp Reese-​Stealy has completely eased that anxiety.
I’ve only been here a few times for a number of different reasons, but every experience has been amazing. The staff here is welcoming and helpful. I’ve never had to wait more than 10 minutes to be seen by a doctor or nurse, with or without an appointment.
The building looks new, clean, and simple to navigate. It is the perfect medical center for those that live close to downtown. Sharp clearly is doing something right and I hope that when I change insurance pretty soon, I can continue to use their services :)

I’ve been to this Urgent Care location a few times this year. The place has always been clean. The staff is always friendly. They offer coffee, tea, and water while you wait.
If I need to go, it’s usually around 8p and the longest I’ve waited was 15 min. If you’re pressed for time you can go onto their website and sometimes you’ll have the option to select a time for priority registration. Since I get here kind of late, I always skip the $ 2 parking fee and just park on the street.
Their RXs are always sent right away so by the 10 mins it takes me to get from Urgent Care to my pharmacy, my RX is ready. They also update your vitals, conditions, and RX instructions on Follow MyHealth within the same day.

I always have a pleasant experience at this location. The staff is always warm and welcoming. They offer you water and hot coffee– they give out water bottles not just a cup of water. The coffee is pretty darn good too! They have their own garage parking for $ 2 and there is always a place to park as well as specialized parking for urgent care patients!
The nurses and doctors are very courteous and professional. I absolutely love my physician. She genuinely cares about me and listens and addresses any concerns. I can tell she loves her job and it’s not just a job to her– it’s what she loves to do!
They are always on time and hardly cancel appointments. I’ve only had one appointment cancelled due to Jury Duty.
Overall im very satisfied with this facility.

This review is for the urgent care center and the laboratory.
Urgent care:
I parked in the urgent care section of the parking garage and was able to walk right into the urgent care area (I think 2^nd floor). I saw some reviews that mentioned to park on the street but they were all metered and I didn’t know how long I would be here for.
They checked me in and reimbursed my parking (makes it $ 2 total– bring cash because they don’t take cards in the parking garage). The front desk staff was very nice and asked if I needed water or an icepack.
I was taken back to a room within 5 min of checking in and the nurse asked me again if I needed water or tea or anything. I was seen by a PA 5 min later. My whole trip took 23 min from parking to leaving the office. Everything is really modern and clean. Also they have hand sanitizers everywhere for patients.
The lab:
I did a walk in and was seen and done within 10 min. The nurse was very nice and friendly. Very easy. The lab is also on the second floor.

Came in for a walk-​in lab visit since I had a regularly scheduled Dr’s Appt (w/​my Family Practitioner). There was no wait to be seen (Monday 7:15am), the lady at the check-​in desk was very nice and helpful, as was the lady who did my blood draw. Whole process took less than 10 mins. I had to give the Sharp Rees-​Stealy Downtown Laboratory location a 5-​star review!
My only complaint is I still had to pay a $ 2.00 parking fee for parking in their parking structure, even though I had obtained a parking validation. I would’ve gone to the lab in Chula Vista had I known I’d be out $ 2.00…