Serenity Nails

My friend and I made two appointments for 6:00pm, they didn’t start my friend until 6:40. Everyone else had a person doing manicure and pedicure at the same time but they did mine separately which took an hour and fourty five minutes. They also made me move from the pedicure chair half way through to a table. Extremely unsatisfied. My nails also aren’t shaped well.

Christine is thorough and does a great job on gel nails and her pedicures are the BEST! Christine is also very knowledgeable with FACIAL products and services. I highly recommend her and have a 14 year history of satisfaction !!

The place is clean and they do a mediocre job. Pricey for the level of service you receive. They require that you pay the tip in cash.

I cheated… I cheated and I liked it! I texted my nail lady ahead of time so that she didn’t get too mad at me when I show up with another woman’s gel on in a couple weeks. I called 10 minutes before I showed up to make sure that they had time. A cute little place in a strip mall by my work. The place was very clean and the woman who did my nails was very nice. I am not a big talker when I get my nails done but she was pleasant and tolerated me emailing work emails during my fill. She got me in and out in 45 minutes and I LOVE my nails. They look like my real nails with gel on them. I will def keep this place in mind if I am in a pinch again!

I have been to this salon to do my hand and toe. The worker cut my toe it hurt but don’t bleed. The nail polish color is ugly. This is the worst salon I’ve ever been to. I will never come back.

The salon is very clean and everyone was super friendly! I will be making this my go to salon for sure.

This is my third review for Serenity Nails. I am giving a 5 stars mainly because of Tawny the owner and Lily one of the nails techs. I had my nails done by Lynn the last 4 – 5 visits and each time she did them, they did not last, for whatever reason she gave. This is where Tawny comes in… she always wants to make sure that you are satisfied with your visit. She has been gracious on two occasions, giving me a discount and replacing an entire set of nails at her cost. She didn’t need to do this, but, she did and that makes her a great customer service establishment, because she wants to make you happy. I am very gracious for Tawny taking care of me. I understand her business ethics, I too once owned a salon and customer service is very vital to a successful business. Tawny is very successful in that area.
Lily is the other reason I continue to frequent Serenity Nails. She is AMAZING! She is so caring and polite. I have had 4 back surgeries and she always makes sure that I am comfortable and not in any pain. Plus, I recently had and unfortunate accident with my foot, having to have a plate and 6 screws implanted and again Lily is so careful with my pedicure as to not hurt my foot or put too much pressure on the surgical area. I will continue to frequent this salon for my pedicures because of Lily. She make you feel welcome and special from the time you walk in the door. Thank you Tawny and Lily… see you on my next visit!!!

This review is past due. I love Serenity. The salon is clean from the front door to the bathroom in back and every surface in between. Trust me, I notice. I don’t do dirty salons. They are big on sterilizers, disinfectants, and lining their pedicure tubs. I can appreciate the extra effort. The cost is comparable to anywhere else. I’ll pay for excellent service. Everyone on the team here are consistently professional, super friendly, and every pedicure and manicure I’ve had has been excellent. I love that I’m getting to each of them more with each visit. They pay close attention to clean cuticles and the paint goes on smooth. I always give extra kudos when nail techs notice an imperfection and not try to cover it up or ignore it. Serenity will fix it! They remember their clients and the shop conversations have really been fun. I also love that they don’t pressure you to buy extra services and they care about your polish choices. I’ve spent time trying to match gels to regular polishes and they’re patient and really good at making suggestions.
I’ll add that I’m currently pregnant and they take such good care of me! Lily and Donna are my favorite ladies! The leg/​foot and arm/​hand massages are wonderful. Hopefully they don’t send me into labor I’ve honestly not had a bad experience so I’d trust any of them.

I’ve been here three or four times for acrylic and regular manicures and then one of my friends asked me to go with her to get a gel manicure so I insisted we should try the gel manicures here. Three of us went on a Friday and although the wait was long, we got our nails done. I wanted my nails cut shorter so I could get a thin French manicure but she did not cut my nails short and insisted I grow them out. Which I accepted because she kept repeating to trust her because she knew what she was doing. That’s fine, my nails looked good when done but I was very disappointed as the Sunday after, one of my nails chipped and then soon later, I had to chop them off because almost all my nails had chipped. I asked my friends and none of their gels lasted more than three days either. I thought this would be my go to nails place but I will not be going back — not willing to spend $ 35 for a mani that lasts two days.

Me and my boyfriend found out this place right before I have to go to work and I needed a manicure and pedicure or a place is easy to find but I would not say that the parking is the best because there’s other businesses so you don’t really park close or you have to look for parking. The salon looks very clean and modern people are very pleasant specially the managers severely really nice they have quite a bit of a selection of the nail polishes and colors although I would recommend to get more because that there’s more to prove that all the time. The service was fast and very quality the nails last me over three weeks and doesn’t chip and that’s always a good sign I would improve and massaging but other than that everything is for service was great. Definitely good experience and coming there more often because it’s so convenient close to work and it’s a very decent place.

My favorite nail place. I’ve been a client for years. LoAnn, I simply love you! The entire staff is very friendly & warm. The nail lounge is so calm & relaxing — perfect place for pampering.

Really clean, bright and welcoming. The ladies are exceptionally nice, and they gave me a great pedicure! My only complaint is I wish they had a better selection of colors that I personally like, otherwise I would bump this up to a 5 star review :) my pedicure is doing great nearly two weeks later, no chipping and it still looks like new!

I have been having Christine at Serenity nails do my nails and pedicures for years! She gives the best leg massage ever! She speaks beautiful English and has a huge heart on top of all her hard work!

The folks here were super friendly and the customer service was great!
The reason I gave it three stars is because my gel manicure started chipping within a week. I’ve gotten gel manicures that have lasted 4 – 6 weeks before, so I was a bit disappointed.
This place was also a bit more expensive than other nail salons that I’ve been to, so I’ll probably go to a different salon in the future.

I’ve been coming here for the last 2 years. I typically get pedicures and an occasional mani or wax. I’m not as good about coming every 2 weeks as most women. I probably come once a month. I’ve just about had everyone in here give me a pedi and they are all great. I always do a walk-​in, but you can make appointments. Even though I do walk-​ins I never have to wait too long to be seen. The pedis pricing ranges from $ 22-​$ 50. I usually get #6 Please Me Pedi. Includes pedi, callus treatment, dead sea salt glow and 15 min massage. Bring cash for tips. They have an ATM in house if you forget.

Took my little sister to get a mani pedi with me. The pedicure was perfection but our manicures could have been better. We both got a full set of acrylics with gel color. I asked for almond shaped nails ($ 8 extra per finger, the tech said!) And the shape was uneven. My sister’s acrylics had bubbles in them. The staff was nice and all the tools were very clean and sterile. Had to take out cash from their atm in order to tip. With the salon cost and a 20% tip, a mani pedi with acrylics and gel color ended up being over $ 180. I won’t go back unless I am just getting a pedicure.

Thank god I went to serenity nails.
It’s clean and it’s a nice size. This is literally the first time in the last 3 months that my nails look great. After trying other nail salons, serenity nails will be my go to.
She shaped my nails correctly, did a great gel manicure. No bubbles, no gaps, no missing spots. My pedicure was also great. The 2 ladies that did it, were super thorough and friendly. And it’s been a few days and my manicure is looking fresh. Unlike how it looked at nail connection and pampered nails.
My only complaint is that it’s a little expensive. But if they’re doing my nails to my liking then I’ll pay for it.
I’ll be back!

Very busy! Generally happy place, does not appear there is the bickering I see elsewhere. Some confusion re Esthetician room schedule but quickly resolved. Not very friendly in phone but walked in & greeted promptly.

Love this place! 5 min walk from my house and the service is awesome! Literally everyone is smiling at you as soon as you walk in. I always make my appointments with Katie and she’s amazing as well! She takes her time with my nails and never rushes. My new favorite place. And highly recommend for sure ! :)

Not sure what to make of this place quite yet. Came in today for the regular pedicure.
TIP: THEY CHARGE YOU $ 5 TO REMOVE ANY (regular, not gel) NAIL POLISH YOU ALREADY HAVE ON. Kind of ridiculous. Do they charge $ 10 to remove gels? Why don’t they notify you of these charges on their website?
Cons:
–On the date of my visit (3-​1-​2015) there was a little girl there (the daughter of one of the technicians) and she was sick, coughing without covering her mouth and she was touching a lot of the nail polishes. It was kind of gross/​unprofessional and made me want to run out!
— They charge you $ 5 to take the old polish off of your toes. That brings the cost of the «normal» pedicure from $ 22 to $ 27 so it’s a bit more pricey that some of the other salons in the area. My usual go-​to Nails 2000 UTC does not charge to take off old polish so I was a little disappointed. In fact, I’ve never heard of any salon that charges for this it should come standard with the service.
–Color selection was a little lacking.
–They leave the door opened and it was COLD outside. With damp legs I was FREEZING buy the end of the pedicure.
Pros:
–Equipment is very new and the space looks really nice. Very clean.
–While the pedicure was more expensive than my usual place (Nails 2000 UTC) it was CERTAINLY of higher quality. I was quite impressed.