Satnick Steven D, OD

My experience at Dr. Satnick’s office was second to none. I was greeted enthusiastically by every employee there, and even a few of the patients. It was an extremely warm and family-​like environment. The ladies at the front desk were were vibrant, knowledgeable and cheerful, they made the wait time in the lobby very enjoyable. Each process was smooth and transitioned seamlessly into my visit with Dr. Satnick, who is a very gentle and personable soul. this was my first time visiting this office, but it definitely won’t be my last!!!

As a new patient, this office did a great job. The check-​in staff were great. They said my name before I even introduced myself. Dr. Steven Satnick was super friendly and put everything at ease. Gave me a thorough exam as well as friendly conversation which was nice. I picked out a couple pairs of frames with David and he nailed what looked great on me. Done deal! I will be coming here for my yearly checkups and would recommend this office to my friends.

Was looking for some sunglasses and was very pleased with the selection. They had Tiffany and Gucci frames which was very nice. The staff was very friendly and as soon as I walked in I was offered a bottle of water. The sales guys were not pushy and helped find some good styles to fit me.

I love dr Satnick so I’m giving this a 2.
He needs to take another look at his staff, though.
My husband and I recently got insurance that covers VSP so I called their office Jamie picked up and I asked her to look up if we were in the system. She asked for my husbands social and then said the next opening was at Saturday 830 and she even apologized it was so early. I said that’s ok put us down and then we got off the phone. Today I called to verify the time and some girl Picked up I didn’t quite remember her name and she was sooooo rude!!! I was asking her to verify the time of my appt and she couldn’t find us in the system. She said «you know what I’m going to give you to Jamie because I’m confused right now» in a rude way. Okay so now I’m happy and excited I get to talk to Jamie… NOPE! She’s rude as hell too!!! When I first spoke to her she was soooo sweet! Now she’s saying I never made an appt and that I hung up even saying rudely «how can I make you an appt when I don’t even have your info?» Uh, why would I tell my husband to move his shift hours and alarm and write down in our appt book if we didn’t make an appt? And instead of saying «I’m so sorry for the misunderstanding let’s go ahead and make you another one» or something along those lines she kept trying to blame me!!!
Wow, I have never had this kind of customer service.
So now, I love dr Satnick and I’ve been going to his clinic even before I got married and wanted to show my husband this great clinic (even if pricey). But those two rude girls ruined it for me. I will now tell all of my family who also goes to him that we may need to look for a new place.
Update: Jamie called and apologized which I appreciate

The optometrist was very nice, had a lot of personality, and was knowledgable. The glasses that his store carries are very modern and trendy, and are not you typical secretary glasses.
But…
The staff will RIP YOU OFF! If you come here, make sure you know exactly what your insurance covers. You might even want to educate yourself on different types of lenses and their differences because the staff here definitely wont tell you the truth.
The woman I worked with when selecting sunglasses automatically added upgraded lenses that were not covered by my insurance plus she also added polarization. It was an extra $ 123 that she added on without my permission. First I told her that I only want the lens that is covered by insurance. Of course she tried to tell me why I needed this type (trivex) of lens, but I still declined. Then I said I didnt need polarization, in which she replied that polarized lenses are the only type of lens that provides UV protection and the only type of lens that will protect your eyes. I challenged her statement because I use polarizing lenses in photography so I know exactly what their purpose is and how they work. Again, she said no other lenses offer UV protection, not even the polycarbonate lenses that are included in my insurance plan. Which is a false. Polycarbonate lenses offer 100% UV protection. Im not sure who educates the staff or if they knowingly lie to customers to make more money, but it is very deceitful, and makes me wonder how many customers they’ve ripped off in such a manner.
Im not sure if frames are overpriced, but I do know that the eye care products they sell you are. Google the products before you buy to make sure you’re paying a decent price or if youre comfortable paying extra for the convenience.

Excellent doctor with all of the latest and greatest eye care equipment. This doctor knows what he is talking about and is interested in the total care of your eye health. He is genuine in his care for your well being. He is honest about what you need and follows up on your care. The office staff is also outstanding. I would not ever consider going anywhere else. Dr. Satnick explained everything going on with my eyes in a way that anyone could understand. Best eye care I have ever received.

Everyone working in the office was very friendly and made me feel welcome. I was very comfortable having my eyes checked by the doctor and he explained everything he was doing on the screen and what I was seeing. I’ve never felt more satisfied with a prescription! The glasses selection was ample and very nice, David was very helpful and honest in picking out the perfect frames for my face. I would recommend coming here!

Dr. Satnick is an excellent optometrist! I bring the whole family once a year and couldn’t be happier with the service and thorough exams we all receive. Dr. Satnick, takes extra time to explain why our eyes are doing what they do (getting better, staying the same, getting worse, etc.) what possibly could happen due to aging or excessive computer use, and how to be proactive in keeping your eyes healthy by holding our smart device at a certain distance etc. I alway leave with a lesson and new set of shades. Worth the trip from North county!

It has been 2 months and the frames haven’t come in. Just called, talked to the lady and they didn’t even know my frames we’re suppose to come in… so they lied to me? What a great way to run a business. So letting all the customers know, if you want a specific glasses frame don’t expect it to come in about a month. What a joke this place is…

Dr Satnick did a great job, but I felt a little pressured into buying glasses right then and there, and even with the «discounts», the prices were way too high.

I’ve been here 3 times and this was the last straw… I came back a 4^th time just to cancel an order, and an appointment. You’ll find A helpful person… maybe. Don’t expect much… other than leaving angry or belittled. And you will be ripped off! Don’t be fooled by their promise of excellent customer service on the website.

Always on time. Great demeanor. Extremely helpful staff. Dr. Satnick explains everything in great detail and answers all questions. Staff COMPETENTLY deals with insurance BEFORE the appointment… so no $ surprises.
Prices are comparable to other private optometrists. Not Wal-​mart prices… but if you want Wal-​mart quality you wouldn’t be looking for a real optometrist. Plus, he works with insurance, so you do get a significant discount.

I’ve been coming to Dr. Satnick for two years and have recommended him to my friends without reservation. He’s one of most personable people I’ve ever met in general, and an amazing doctor to boot. He’ll explain in layman’s terms what’s happening in your peepers and is never in a rush to get you out of the chair to see the next patient.
He goes through a battery of tests to measure your eye health when you’re up for a checkup, some of which can even identify other non-​vision related health issues. Freebie! And best of all? He won’t judge you even if (like me) you torture your eyes by disregarding all eye care safety and health recommendations. He’ll just gently remind you to avoid dipping your fingers into petri dishes before shoving them into your eye sockets for a satisfying ten minute rub. There were times when I told him I’d leave my contacts on until a caramelized crust spread over my corneas like two mini crème brûlées were surgically implanted into my skull. I expected him to just shake his head with a deep sigh, sinking back into his chair with a facepalm. Nope! He’ll leave it to your family to judge and shame you when you visit them once a year on Christmas.

We used to go to this office and yes, Dr. Satnick is a nice guy. Felt the exam was good. but — very pushy when it came to purchasing glasses and lenses ($$$). My finances ae tight and need to save every penny I can. When I asked for a contact lens fitting for a lense type I could purchase at Costco or on-​line, he gave me the guilt trip on how I should be obligated to buy them at his office WHAT??? He sucked me in and I spent twice as much as I should have for my contact lenses — and then the rebate offered was not accepted. NEVER AGAIN! I have since found another office that provides great care as well and has respect for my financial situation.

This place is awesome!
Dr. Satnick was amazing. He walked me through my eye exam and explained everything about my eyes and how they take time to adjust to glasses. He was very funny and made the eye exam enjoyable as opposed to a chore.
The office staff was very helpful too. Very quick and friendly!
Overall, a great experience!

The care I received during my visit to Dr. Satnick was better than excellent. Dr. Satnick took his time to thoroughly examine my eyes. Rather than wanting to get me out the door as quickly as possible – as many doctors do – he made sure my eyes were healthy and that he found the best solution to the issue I came in with.
The staff was also wonderful! When I called to make an appointment, the staff member I spoke with was very polite and she was able to schedule me for the same day. Later, she helped me pick out the perfect pair of frames. I tried on tons! She made suggestions when she saw the styles that I was leaning towards and ultimately helped me make my final decision (which I am VERY happy with).

I got refereed from my wife which has used Dr. Satnick before and really like him. So we set up a visit and I was off to the eye doctor.
First Dr. Satnick is great, really great! He is funny and lots of personality. You can tell he wants to get things done and done right.
Unfortunately the reason I give it only 3 starts is because of his staff. I found most of the girls there to be rude, snotty and outright rude. I do believe I over paid for my frames.
At first I made the decision to pay the little extra from the frame because I like Dr. Satnick so much. I don’t mind paying a little more because of the service. But when I get hit with all these little charges and the stories kept changing from the staff it kinda pissed me off.
I would go back to Dr. Satnick any and every time for my prescription but I am going to think twice about buying my frame there.

Dr. Steven D Satnick is a great doctor. He was more than helpful, and he took his time to assist me and answer my questions during the exams.
Unfortunately, I don’t think the prices are fair or competitive. It was my fault — I should have gotten a quote before scheduling my appointment. I just really needed a pair of contact lenses before I went skydiving the next morning (plug for Lake Elsinore skydiving), and this was the only place that I could get an appointment.
I had a comprehensive exam and a contact lenses fitting. I have a pretty good vision plan, and somehow, I ended up paying the same amount as if I didn’t have insurance. It turns out that the contact lenses fitting prices differ if you have a astigmatism and if you don’t. I have a slight astigmatism which may or may not require toric lenses. The price for the fitting ranges from $ 90 to $ 170. My fitting ended up costing ~$ 144 with a discount. I was not aware of the price difference (and I was not made aware by the doctor or his staff) when I decided to try the toric lenses. The lack of information did not result in the best decision on my part.
By calling a few competitors, I discovered more than enough optometrists who charge one flat fee for contact lenses fitting. And no, these are not the Walmart or Costco of optometrists.
I am also not a big fan of the service I received from the staff. The staff… well, they could have been more friendly and helpful. (Actually, Chris was quite helpful, the other one not so much.) Maybe they are used to telling people a price and having people hand over their credit cards. I like to do my due diligence. When I asked for the breakdown for the contact lenses prices (w the discounts/​rebate/​etc), the original number she gave me did not add up with the number from the breakdown. She also made it seem like it was the biggest hassle to give me the numbers (there were no other customer in the office!!). I didn’t want to place the order yet, and I asked if I just call in or if I’d have to come back. I was then informed that the price given may not be valid a different day.
The only reason I’m not giving this place 1 star is because of Dr. Satnick. I was distraught at the price difference, and I brought up the issue with him. He was completely understanding and he offered/​decided to credit the difference to me if I didn’t go w the toric lenses.

Satnick was friendly and knowledgeable. My experience interacting with him was good. I would give it 4 stars from the experience. However, I was very surprised at the end of the visit when I checked out with the receptionist. I was charged over $ 300 for the visit & a year’s supply of contacts (and these contacts happened to be the least expensive ones he had as an option). This was after insurance, which was surprising since it was a great deal more than other optometrists I had been to previously with the same insurance and same type of contacts. When asked, the receptionist would not clearly explain what all the charges were for. I had to press her several times before she was willing to line out each charge. For these reasons, I don’t plan to return. The friendly service by Satnick was not worth the extravagant prices. 3 Stars.
Update: I went to Dr. Stephen Huang this year at the Sharp in Scripps/​Poway and was only charged a total of $ 40 for the visit ($ 10 for copay and $ 30 for the fitting. At Satnick’s, the fitting was in the range of $ 90!!).

So, I’m on the computer all day at work. My eyes feel like I either want to pull them off or push them into my brain. A coworker suggests that maybe it’s time for eyeglasses. Now, I’ve always known this but never wanted to admit it and had this theory that if I just didn’t wear glasses my eyes would get stronger. I know, I just didn’t want to admit I was getting old.
So, I call Dr. Satnick’s office to schedule an appointment. The receptionist, Elen, says that they could see that day. Of course, I jump at the chance to stop the pain and I drive over immediately. The store is very professional and friendly. My eyes were examined and not only did I need glasses, I needed 2 pairs! Even better, self esteem is blown!
Now, the reason why I didn’t wear the glasses I got in college, was because they weren’t comfortable, I told Elen this and she helped me find the perfect pairs of glasses. Even though more customers came in, her full attention was on me, which I appreciated. I now have my new frames. They are stylish and light! I’ve gotten so many compliments! Best of all, I can see again!
Great customer service, I would definitely recommend Dr Satnick and his staff for individual one on one eye care.