San Diego Eye Professionals

Sooooo I came here one day because my eye was itchy and painful and my regular eye provider could not see me. This office was suuuper ghetto. Waiting room looks like, worse than shopping at a thrift store. Unmatched, stained, broken furniture. It was very hot in there, no AC. Office phone is someone’s cell phone, and appointment book is stickies and random papers instead of a legit book. When I came at my appt time the doc was «still at her other job» at like 2 pm and two students were working, like doing data entry and cleaning and organizing. I fear this office is misusing students as «slave labor» instead of training them. Equipment was old. Doctor used HER IPHONE FLASH as a light to examine my eyes. She kept telling me I needed to have a new contact lens fitting. I said I have been wearing the same RX for 9 mos with no issue, and was having an allergic reaction to foreign object (suspect– cat hair) and needed allergy and steroid drops (I am a nurse, and had a tiny idea about what I needed). I told her my exam was to be simple problem focused only, not an RX exam. Then when I was done and had my drop prescriptions, came the issue of my copay. First she told me $ 20. Then she told her desk staff to charge me $ 40. I paid $ 40, refused to let her sell me any artificial tear products from her office, and got the EFF outta there. Weeks later, I keep getting calls from their office to call me about «my balance» and «schedule my exam». I do not owe them anything, and I am never going to go there for any other reason EVER.

If I could give negatives stars this by far would get –5. Please stay away from this place the same thing that happend to the previous people happend to me!
First I made a call to make my appointment and that wasn’t bad I got in the next day. I got there and the place stink and looks run down but I decided to stay. I filled the usual paper work and she asked what kind of insurance I had I said VSP. She asked if I had an insurance card I said yes but not VSP its my medical card. She asked if I could provide it for reference on my file I said yes but it is my medical darn not my vision plan she said its fine we will do everything trough VSP.
we started the eye exam by reading the letters while covering one eye with some dirty thing that they provided me. Then they took me in another room where yes everything looks run down and stuff then she proceeded to do half of the exam and then she said that I would be perfect for contacts so I told her that I never even had glasses that I would like to try glasses before contact to make sure it was what I needed. Then she proceeded to tell me I had glacoma! And that she wanted to Dp some blackmail testing that she would contact VSP to verify that we could do it after trying to sell me all this shit she proceeded on showing me the glasses. They sucked and they were expensive but I chose a pair just to shut her mouth!
2 days later she called me to tell me that my insurance approved my glacoma testing at no charge and scheduled me for another appointment. I confirmed with her that this would be no cost and she said yes so I went to the appointment where the glacoma testing consisted of looking into a dirty machine at a dot for like 30 mins. Afterwards she tells me I have no glacoma but she would like for me to come back In a Copley of days to do some other gratings to make sure that I really don’t have glacoma. She said I needed to bring a driver because she was going to numb my eyes.
I cancelldd that appointment I had my glasses and I didn’t want to go back for her to try to
something else.
Months go by and I receive a bill from my MEDICAL insurance for $ 330 I called my insurances and they said that she was charging for 2 medical visits! So I called them and I told them that they billed the wrong insurance that they needed to fix it if I could have the Dr call me back. The doctor calls me back 2 days later and tell me that I was charged for the day that I picked up my glasses and for the glacoma testing I told her she had said no charge! And she said yes but your insurance changed their mind or they are. lying to you! I told her to fix the problem I kept calling everyday and her staff was rude they would call me back yelling telling me I was stupid the Dr would hide everytome I went to the office they were really unprofessional the account is still pending with my medical insurance!
Sorry for the. long story but please DO NOT GO TO THIS LADY!

I echo everything the previous reviewer has written. I was a patient of Dr. Lees for abt a year. I picked out frames. They were $ 250 thru her practice and $ 95 at Costco. She told I MUST buy the frames from her. Otherwise, how did I expect her to stay in business. I told her that if she were dependent on my purchase, she was i big trouble.
She diagnosed me with glaucoma, prescribed drops and required me to come in monthly for a checkup. Every month she asked me the same question: «What medicine did I prescribe?» Apparently she never wrote it down.
She did an in-​office procedure that she told me was a laser pressure test. Subsequently, she told me we would need to repeat «the surgery– again, because sometimes you have to do it 40 – 50 times.» I told her nothing I signed stated it was surgery. Surgery is an invasive procedure and that to have done surgery she was required to get informed consent. (And I would never have consented to surgery in the messy office)
I changed ophthalmologists. According to their glaucoma specialist, I don’t have glaucoma. He said that if I had had glaucoma, at most I would have needed to see an ophthalmologist twice a year. – certainly not every month!

I don’t usually go out of my way to write an essay I do not have to, but I beleive in the power of words and hopefully my humble words will help someone out.
This place is a flat out mess. I have the privilage to be insured with VSP– they take care of me and give me a pair of glasses and checkup every year. I checked this place out because it was closest to school. To start off with, the doctor got to the clinic about 30 minutes after my appointment. While waiting for her, i got to check the place out. The waiting room was probably made out of 4 different sets of random furniture from the 50’s that belong in the dumpster. There was a big ass stain in one of the couches. The place had a smell to it. Second, when I called the clinic I had a tremendous amout of trouble understanding the other side of the call, when I got there I noticed that the office phone was a BlackBerry (tax deductible). When the doctor came by she was accompanied by a couple of guys that brought some senior lady on a hospital bed to get her eyes checked. The doctor managed to multi-​task between checking that patient and asking the clerk if she had called people whose glasses had arrived and she asked about the day’s earnings (flat out, like a pimp). She said hello and let me know that she would see me once she was done with the senior lady and urged me to go around and check the eyeglass stock. And so I did.
I noticed that all that she had were Generic, low-​budget products. The only decent eyeglasses were some Harley Davidsons that didnt fit my needs. I anticipated to pass on getting the glasses here and just get my prescription. When I passed into the room where all of the optic gadgetry should be located I found what seemed to be another dirty chair from another random set of living room furniture. Not only that, but the equipment seemed to be salvage. Next to the chair where one sits was a bulky mix of tools– all old and yucky. While doing the exam she was quick and impatient. When I asked her for a second glimpse at the letter she literally rolled her eyes in front of me. After we were done, there was a problem with my VSP account and she asked the clerk to put me on speaker, on the blackberry. I proceeded to let the doc know that I did not find a pair of eyeglasses that I liked. She insisted and dragged me into showing me some other ones worse than the ones I had already seen. In the middle of everything a vendor of hers came in and she started telling the vendor about how concerned she was about some profit margin and what not. That made me tick off. In short, I told her that I dint want to buy eyeglasses from her. You can tell that this money-​loving doctor cant control her emotions because she gave me my prescription in the most forced and uneasy and sloppiest way possible. Avoid this trick. I’m not sure where she got her M.D.