San Diego County Credit Union Visa Department

SDCCU has a terrible Visa department. Arbitrarily and without notice or warning my card is blocked. Once when I shopped at Vons. I have shopped at this Vons for three years. It was a little more than usual but it was Thanksgiving week. If I didn’t have a backup card I would have had to leave $ 300 worth of groceries and write off 2 hours of shopping. I have been overseas and my card has been blocked in spite of telling them of my travels. Its incredibly inconvenient to try to fix this with the different time zones. SDCCU does not have 24 hour service. And again my card was blocked this week. When I asked for a name and email address of the head of the SDCCU credit union I was directed to their «send a message» space online. I have sent five messages over the past year about this problem. I wanted to talk to someone or email someone in charge who can fix this visa problem. As a result I have gotten another credit card so that I wont be stranded and will have a backup. I recommend that for anyone that has a SDCCU credit card have a backup card. Their Visa department is small town operation, not what I have seen with my friends who have other cards where they are notified by text, etc.