Ridgewood Village Apartments

Hello Ridgewood Village, as someone who has lived in these apartments for years and has not had a single problem! The reason why I will bestow upon you 1 Star (I would do a 0 if possible) is…***DRUMROLL PLEASE**. Charging us pro rate rent without giving us a warning (we could have easily stayed home for 7 days but nooo not once did we get informed about pro rate rent or were even informed about it!!! Yay us. 3 Day pay or quit. We are first time renters (moved out of moms) and we get screwed over and lied too. Apparently the Manager «Forgot to give us a form «as she states in the email. 7 days after moving in she tells us to pay or leave. Love you. Expect to hear from us. :D

Awful! Stay away! I’ve lived in a few apartment/​condo complexes in my day and this one is by far the worst. It is very poorly constructed because you can hear every step/​movement your neighbor makes. This makes it very difficult to have peace and quiet. I strongly advise considering other options in the area. We can’t wait to move out.

We can’t wait to buy a house and move out. When we first moved in, there were no neighbors above us. Three weeks later a family with three kids moved in and it has been horrible ever since. It is not their fault, there is just no sound proofing. We can hear when they shower, open their closet, and walk. If they do anything louder than that it sounds like they are coming through the ceiling. We can’t go to sleep until they do at night. Management talked with them and when things didn’t change they told us to «buy a fan» to drown out the noise. I have lived in two other first floor apartments in San Diego and never had it this bad.

I been living here since January 2015, and I have really enjoyed the experience so far. I love my faux wood flooring, and the location of my apartment. The apartment was clean when we moved in, and the neighbors are nice. On occasion we have had a few noise issues, but that’s the reality of living in an apartment community. The fitness room is nice and I just discovered the sauna in it as well. The only downside is that there are a few neighbors (luckily further away from my area-​so I stay close to my area), that don’t follow the rules when it comes to leashed pets and picking up after their dogs. Overall I really like this community, and plan to renew my lease and live here as long as I can afford it. The reality is that all the communities in this area are notorious for rent increases each time the lease expires. I will enjoy my wonderful apartment until then.

I’ve lived here now for 9 months and I have to say I’m very impressed. Yes the rent is a little on the high side, but what they lack in a low price, they make up for wonderful customer service, prompt maintenance, and nice facilities. I will be renewing my lease here and will enjoy being here for at least another year. Francis and Bonnie in the office are absolutely wonderful! :) My parcels are never lost and always kept safely at the office, a feature I really enjoy since when I lived in LA you have to watch any package that’s left on your doorstep. The maintenance crew is very nice, and super quick with their service. All service orders I’ve placed are completed within 24 hours. All in all, I’m happy I found ridgewood!!! :)

By far the worst place to live due to mismanagement. First, yes there is dog poop everywhere, neighbors do not carry bags on them or use the free ones located on every corner. Second, since I have lived here for 6 months I have had several new neighbors with kids who love to scream, run around unsupervised, and kick soccer balls at my door non stop. Third, the leasing office does not regulate the parking lot and people park in your assigned spot. Lastly, there is no one trying to stop the drinking in the parking lots, pool, people leaving trash all over.

I love living at Ridgewood. Staff is great and my concerns are always addressed ASAP. Love how quiet the community is and how friendly my neighbors are. Deff would recommend anyone to live here.

I will explain the CONS first, because the first point is actually the most important:
CONS
1. The area has gotten increasingly shady… Yes, it is a cute neighborhood on the border of Poway and Sabre Springs. However, in the months before we moved out, we began to notice suspicious people hanging out in the parking lots at 1 am, 2 am… and there are notices posted around the complex warning the residents of sightings of men HIDING in the bushes, following the female residents home. My neighbor caught a man peeking in someone’s window and scouting out the area to see if anyone was home. Now, this is not the complex’s fault but after mentioning to them several times that they should hire a security guard to patrol the area, nothing was done. All we get is a friendly notice on the mailbox trying to absolve the complex of any legal responsibility… «No one can guarantee your personal safety…» etc. Kind of alarming. Maybe Ridgewood Village can shell out the extra bucks to hire a security guard to protect its residents, hmmm??? I’m glad I moved out of there. I felt safer living in Mission Valley and North Park, with all the homeless people walking by.
2. They gouge you on your security deposit. We were charged nearly $ 700 upon moving out. Just be aware — I mean, why bother even trying to clean before moving out.
3. Canyon has tons of coyotes. You can hear them howling at night, not good for small dogs. We also heard growling in the woods.
4. The carpet, if you choose to have it, is JACKED UP. It was pristine when we moved in but literally one week after, the nasty brown spots showed up. I guess the cleaning supplies they use are just good for about a week before the carpet’s stains begin to surface again. Luckily we weren’t dinged too heavily for this… they probably know the deal with their gross carpets.
PROS
1. Otherwise very cute neighborhood
2. Lots of parking
3. Close to 7 – 11 and local taco shops as well as gas stations
4. Very close to freeways
5. Rent was pretty decent
6. Staff was competent — not always genuine but hey, we didn’t move here to make friends. The maintenance staff are really nice and accommodating. They are usually the best parts of moving to an apartment.
7. There are a few pools on the complex. none are especially pretty, but I suppose the less maintenance and frills, the less expensive the rent.
8. Dog friendly — when we first moved in there was poop EVERYWHERE But they fixed the issue. I don’t see it anymore.

We’ve had a great experience here so far.
The lack of people cleaning up dog poop is annoying and people in the pool all hours of the night drunk and screaming randomness is annoying but It’s a good place and the staff is always friendly. I love Bonnie she’s super nice. The apartments are kinda laid out weird but we made it look really nice.

Hello, I was curious about another apartment complex, but saw that ratings around 3.0. However, I noticed Ridgewood rating is 3.0 as well. Since I’ve lived here I can say its a very nice complex. Quite. Close to freeway and trails. Never hear my neighbors. I think people like to complain and tend to post more than people who are satisfied. Parking spaces alittle tight though.

When I first moved in I was thrilled to get approved only because a recent bankruptcy put my credit score so low that most apartments wouldn’t give me the time of day. Yes one’s credit score is a factor when renting these days. The location is ideal, close to the freeway and within the Poway Unified School district. My children are grown so the school was of little value but the apartments, the setting, and grounds were well taken care of and the management were very professional. Yes the rent was elevated ultimately to a point I could no longer afford on a fixed retired income. Parking was not a problem. The only inconvenience was the postal service did not deliver packages to your door all items too big for your box had to be picked up at the office. Fellow residents were also a problem, many disregarded common sense and some would go as far to remind us that today’s generation really has no clue about community living. Understanding all the fees involved in moving out is mind numbing, when it comes down to it unless its on paper a person’s word really has no merit like it use to and still does in other parts of the country. I enjoyed my time here. Disappointed to leave, sure. But like everything else except one’s income, when prices go up there’s little one can do except move on.

Ridgewood Village Apartments is a great place to live. The facility has all of the amenities and is a great pet friendly complex. You couldn’t ask for a harder working Office Staff. All of the office staff is very proffesional, especially Travis and the Mgr Olivia. If you ever have an issue they listen and take care of it immediately. The surroundings here are great too. There are walking trails and the area here is the best.

This place has a beautiful view during sunrise and sunsets. It has a nice trail right outside the entrance if you’re an outdoor person, pets are allowed and its right next to I-​15. However, I’ve been living here for a few months now and I can’t do anything in peace. The kids play right in front of my apartment and they always peek inside. They scream very loud until it’s time to go in. Some neighbors are very rude and they complain about every little thing. The price for this place is outrageous, so if you have a ton of money then this is the place for you. They do have a gym, a pool and a jacuzzi. But the pool area is limited sometimes due to all the family parties that are hosted there. If you don’t mind a hole in your pocket, loud children, and rude neighbors by all means this is your new home! Also, be sure to ask about rules and regulations here.

If you wanna be fake just like everyone else live here by all means. The staff are all fake. They’re not understanding. Everyone here complains about the littlest things. So not worth living here. Make sure you ask for a Ridgewood village living guide book. Because they like to throw rules and regulations after you move in.

No start for no customer service!
I guess the only reason this apartment has 3.5 start is that some people like the area and has never engaged with the customer service.
My story is kinda unbelievable. But is TRUE.
1-​When I first went there and they showed me the apartment, apartment was not cleaned at all, but they told me that everything you will be fixed and cleaned. Then when I moved in, the kitchen was not even touched by the cleaners, so many spots on the floor, two sinks were extremely rusted, and much more. I went to the office and expressed my feelings and they did nothing about it.
2-​On my move in date, I asked which parking is for me and they said parking number X. When I was moving into house, once I went to take some of my stuff from my car and I saw the towing truck is about to tow my car! After so much fight with office, they blamed me because I had parked where a guy in the office told me, which was actually assigned to someone else! It took them 1 month until they gave me my parking back!
3-​During the first few nights. I was sleeping in my bedroom and suddenly I heard a loud noise. That was the upstairs neighbor just walking normally in their room! After too many times asking them to come and check the ceiling out, they agreed that the structure has a problem and they fix it in two weeks. They had my ceiling OPENed for 1 and half month! the room was not livable at all, and they were so slow about it.
THE WORST PART: 4– after all the problems with ceiling, I called the manager and asked for a refund for only one room for one month. She totally refused to do so and after trying to convince her, she told me: «You have contacted office three times and have had problems with us and our coworkers and you don’t have the right to talk to us like this». in an hour she sent me an email and here is the COPY PAST:

«I’m sorry we had to end the conversation in such a way. I understand you came in to the office very heated on another occasion and raised your voice to Brandi because you were not satisfied with the condition of your apartment. Today you chose to yell at me on the phone because you were not satisfied with my answer to credit you rent. I remember when you first moved in, you and a resident got into an altercation over the parking space. Because of these incidents I am now requesting that all communication between you and our office are done in writing. Any service request that you may need can be requested on the resident portal.»
!!!
I let you be the judge!
Few more negative things:
1– Water pressure is very low, takes so long to take a shower.
2– Pets are all over the place, as well as their poop!
3– Trash dumps are extremely dirty, they get cleaned rarely!

The place is well kept and maintained, though I don’t like that my rent goes up $ 100 every year at time of renewal.

Was looking for an apt close to wear I work in Miramar. A friend recommended this complex since he’s lived here for 3 yrs and has been happy. Location is great, close to 15, shopping, walking trail.
Complex is quiet, occasional kid noise, but that’s always the case unless you live in an adult only location.
Fitness facility is very adequate, with pool and hot tub right outside the door.
Office staff has been great! I haven’t had any maintenance issues, so I can’t report on response time on that,
I chose one of the upgraded apts for a small amount extra per month. Very worth it! Newer flooring, cabinets, etc gives you the feel of a newer apt. Love that I have a good size patio and allowable bbq. Also the w/​d seems efficient for a stackable unit.
Only lived here for 3 weeks but would recommend this location if they offer what you’re looking for in this area

I’ve lived at Ridgewood for over two years and overall it’s been a great experience. Staff and Management are very accommodating.
There are two pools and a gym on the property that are kept in good condition, especially compared to other properties I’ve visited. Whenever there has been maintenance issues, the problem is fixed within 24 hours. Location is good, close to highway.
The community is friendly and I feel very safe. I would recommend Ridgewood to anyone looking for their next apartment.

Great location. Next to trails and not too far from the freeway. It’s right off poway rd so you always miss the traffic. the appliances are a bit old but still running. the maintenance men are friendly and pretty quick in fixing the problem… usually they address the service request the next day. the gym is the nicest i’ve seen of any apartments, there’s even a sauna. and i never have to wait for a machine.
the pool is ALWAYS busy with kids and large families so its a bit intimidating to use. there’s often a family party at the pool so you can’t access it. the parking spots are THE WORSE! they are waaaay too close to each other so i must have gotten 3 dozens dents on my door and its hard to find parking!!! there’s too many people living in each unit, and thus too many cars parked out there. they should limit how many cars they can have on the property.
Also, people leave stuff out on the balconies and common areas and management does nothing. when i say stuff, i mean disgusting stuff that bring the appearance down. like a wheel barrel with dirt in them, dirty boots, and a whole camping set.
I’ve lived here for 2 yrs now. it’s price matches its quality. and it’s really safe. and i never hear bedroom noises which i hear in every apartment i’ve lived at. i can stay for another couple years, but any more rate increases and i’ll demand better quality appliances, better selection of neighbors, and wider parking spots.

If you don’t mind stepping on dog crap, neighbors hoarding open parking spots months on end, lying staff, screaming children everywhere, low water pressure, trashy loud neighbors, then welcome to Ridgewood Village, you found your new home!