RGB Dental

Great dentist! My 10 year old daughter needed to have two baby teeth extracted. She was anxious but Dr. Bortoluzzi calmed her nerves and painlessly removed the teeth. It ended up being a positive experience for her. His office is professional and personable. Scheduling an appointment is never a problem. Dr Bortoluzzi watches areas of concern without jumping quickly to recommend expensive procedures or unnecessary work. I highly recommend this dentist office!

I had a crown prep done today and it was the first time Dr. B had done any work on me… other than just checking after a cleaning appointment. There were several things I was impressed by. First he found out I wasn’t crazy about needles (apparently that is pretty much everyone) and he made sure I knew what he was doing and took such great care of how he handled me. As he was giving the Novocain injection he said «anytime you want me to stop just raise your hand» His work was careful and thorough and I highly recommend his work… and he’s pretty nice too!

I’m so glad my wife and I decided to start using RGB dental. They do a fantastic job, come across as very knowledgeable and thorough, and their facilities are great.
All that said — when I was looking for a new dentist, I decided on this office solely based on the way Dr. Bortoluzzi handles the occasional comical negative review on Unilocal.Nothing makes me smile more, than watching someone articulately use facts and logic to derail some bozo’s emotional diatribe. ¹⁰⁄₁₀
After a few visits to the office, it turns out the service is ¹⁰⁄₁₀ as well. We love you guys!

As someone who has been emotionally scarred by dentists in the past, financially too, I was a bit hesitant to find a new dentist when I moved here. A friend referred me to Dr. Bortoluzzi, and am so thankful she did. I had my initial appointment/​cleaning and couldn’t be happier with the customer service the office provides. Moving to a new city and finding new providers for your care is never fun, but what a relief to know that I now have a dentist!
Update, they won’t be taking my insurance starting in 2016. Am disappointed, but would still recommend them to those who are looking for a dentist.

All I was trying to do is give you feed back not attack you in a public forum.
I was content with your service, you and your staff fell short in a few areas. I actually would have returned to your office.
If you were to understand that the issue is not with you or your staff. Until you gave me the discharge letter. Then I had an Issue with you not under standing my private review. If you would have stated that you were sorry for the treatment, and learned from it, that some patients have sore necks. I told your hygienist about the C2, C3 disk bulge and C6, C7 fusion I have in my neck. If that information was not relayed to you it is not my fault. I have never had a dentist physically move my head but you. Your hygienist did not do it nor any other place I go do it.
Try not to be so judge mental and learn from your reviews.
Sincerely
David Henderson

Where do I start?!
This has been one of the best dentist I have ever visited. Super friendly staff, very unique décor in the lobby, and very clean. Now like most people, I dread visiting the dentist. The doctor was super chill, he was running a bit late and seemed very genuine about being sorry.
Long story short I ended up getting my gums cleaned and was sent to another specialist for a root canal (which is another awesome place!).
Everything was explained very throughly and went very smoothly. I cannot speak highly enough about this establishment. If you are looking for a dentist, look no further!

Dr. Bortoluzzi took such great care of me. His office is nice and clean, and he has the coolest x-​ray machine I’ve seen! I had a chipped cavity, and he took care of it in 15 minutes. I hate the dentist like most people, but Dr. Bortoluzzi made it painless! I’d highly recommend this place to anyone needing dental work. Thanks RGB!

This is the best dental office I have ever been to! I learn so much about teeth and mouth care that it is like going to a dental seminar at each visit. The staff is wonderful, kind, helpful, extremely knowledgeable and professional. Thank you RGB Dental!

We’re fairly new to the area and chose this dental office based on their Unilocal rating. My whole family (including 3 year old twins) have been there a few times in the past 9 months and we’ve been extremely happy. All of the hygienists we’ve interacted with have been extremely personable and helpful, and Dr. B seems to really be reasonable about treatment. I had a cavity and he wants to treat it so that I don’t have to have anything major down the line. The filling ended up being deep and he did a great job. No pain. I had a bit of an issue with cold a few weeks later and he saw me (free) and gave me some advice (which totally worked). I love not having to pay for follow ups. Thought everyone there was great and I would definitely recommend them.

The staff is friendly, helpful and if you happen to not floss every day, they don’t give you grief — just gentle reminders! ;-)
I have been to numerous dentists and Dr. B is super conservative with his recommendations and takes care of each patient with so much care. You can’t go wrong with RGB Dental!

Dropped in for an emergency treatment. They overcharged me by several hundred dollars and the lady in charge of payments was sassy and disrespectful, but I had no choice so I had them do the bare minimum work that needed to be done to get me out of there!
Next day I called and asked if they could give me a discount on the remaining service due to the fact that 1) I didn’t have dental insurance 2) my entire family were his customers at the time 3) I shopped around in the area and they were by far the most expensive. They refused to take a single dollar off, and the payment lady threw more sass my way.
As a result, they have lost my entire family’s business (4 people total).Turns out my parents had some prior issues of their own with both the dentist’s quality of work and his staff…
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Response to dentist’s comments:
I’m a private person and don’t use my real name publicly on the internet, but the review is 100% real. It’s also not your only 2-​star review. I am not interested in you addressing my issues. I gave you plenty of opportunities to do so when I was still your patient, but you and your sassy office lady gave me the Heisman. If your reputation and your internet reviews are so great as you so boastfully state in your comment, then you should have nothing to worry about…

This is seriously the best dental office I have ever been to! I am terrified of dentists and terrified of every single piece of equipment they use lol! I needed a lot of work done and my co-​workers recommended Dr. B. Best experience ever. no pain, everyone was nice and the entire office environment is wonderful. The best part is that now I actually look forward to fixing the things that needed to be fixed because I am not afraid of going to the dentist anymore! I definitely reccomend this office!!!

I’ve been going here for dental work since I was 7. I’m now 19, and still have had the same wonderful experience. Such a good office with awesome staff and a good atmosphere! Love Dr. B!

I’ve been coming to RGB Dental for… maybe 5 years? Through a few different health insurance plans through work and privately, I always pay the extra for dental PPO so that I can make sure Dr. B is in my plan! Even now that I live in Fashion Valley and work in UTC, I made sure to keep him in my plan! I have seen 3 – 4 hygienists but each one is friendly and thorough without being painful (I’ve been to heavy-​handed hygienists before) and Dr. B is always friendly, makes sure I am taken care of, and has always been fair with his recommendations, usually telling me ways I can improve the health of my teeth through different remedies I can do myself instead of prescribing getting a bunch of work done. I appreciate it! I am sad to read the bad review of Amir below as I have never received a recommendation from Dr. B without a written quote of the cost to them, the portion my insurance should cover and my costs and my signature acknowledging I am aware of the costs.
Anywho, the office is nice, the staff is great, and I don’t mind going to the dentist one bit! Highly recommended!

My daughter and I have been going to Dr B for 10 years and don’t plan on switching, EVER. We LOVE Dr B. He is kind, caring, honest, extremely giving — AND very gentle (I’m a big baby with TMJ). His wonderful staff is like family to us and we feel so at home when going for a cleaning or procedure. The office is beautiful, warm and relaxing.
I can’t say enough about how amazing Dr B and his staff are. I wouldn’t trust our dental health to anyone else. I give them 10 stars and HIGHLY recommend them.

We have been going to Dr. B. for seven or eight years. One of the main ways I judge a dentist is whether he and his staff try to «sell» unnecessary procedures. Dr. B avoids this and only recommends procedures that are necessary.
The staff is competent and friendly, and have been helpful in helping us when we needed new insurance.
I highly recommend this dental office.

This place is awesome! Dr. B is very knowledgeable. One time I chipped my tooth and needed immediate assistance. I called RGB and they were very efficient and friendly. Dr. B did such a great job that a lot of people stated they can’t even tell that I ever chipped my tooth.
Also, I’ve been to plenty of different dental offices and most of the time when I get my teeth cleaned they’re rough. At RGB, they’re very gentle but thorough. Love this place!

I’ve been going to the same dentist since childhood. But, I work in Rancho Bernardo, live in Bonita and my old dentist is in Imperial Beach. Yeah. No. It wasn’t working out. Growing up is tough.
The first dentist I tried was a crash and burn. The scaling during my cleaning lasted two minutes and it was the shoddiest cleaning I’ve ever had. I could feel plaque on my teeth afterward and the bacteria were clearly having a dance party. I was told I had NUMEROUS cavities — mucho filling$ needed. Huh? I didn’t marinate a bucket of cotton candy in my mouth since my last cavity-​free dental appointment. Upon learning that I had TMJ, the dentist also told me that surgery was probably the best option. Ummmm — actually, no. Surgery is an absolute last resort for extreme cases of TMJ only and anyone who pushes it otherwise is looking to make some money because surprise, surprise — it’s extremely expensive. A pattern emerges…
Even after I told them I wouldn’t be back during several calls, I received follow up messages for two years including a very awkward, passive aggressive «Did we do something wrong? Why haven’t you come back?» Yeah. Awkward SAUCE.
I told my bosses about the experience and they sang Dr. B’s praises. They’ve referred a large number of people to Dr. B and every single one has been impressed with their experience.
At my first appointment, Dr. B examined my teeth without looking at the report from the other dentist — he compared notes afterwards to ensure he didn’t have any bias. He was frank with me — his philosophy is a minimalist one. «Yeah, you have a few dents and one barely visible cavity. But, I believe that once you start drilling a tooth, it’s never the same again. Anything we do as dentists has to be redone in the future. If they were my teeth, I’d leave them alone. Work will do more harm than good.»
Yep. I fell in dentist love right then and there. That «less is more» philosophy has been echoed by every member of Dr. B’s team at every visit I’ve been to so it’s not just empty words. Even with my bosses, both of whom have had to have work done thanks partially to genetics and partially to shoddy jobs by previous dentists, Dr. B has combined «less is more» with damn good dentistry.
Dr. B is extremely personable — he’s experienced and clearly passionate about what he does. He’s jovial as well — professional but not straitlaced. His staff reflects that — they’re knowledgeable, helpful, efficient and extremely proactive. They walk you through everything with detailed, easy to understand explanations. I actually learn useful information at my appointments (two years worth and counting now).
I learned a very important lesson: Don’t just rely on your insurance’s list of providers — always, ALWAYS get referrals.

Stumbled across RGB Dental eight years ago because they took my insurance, and have been a devoted customer ever since. Staff are professional, pleasant and thorough. Dr. B has devoted considerable time and money to keeping his equipment and staff skills sets current. Gone are the days of a dentist telling you something was required as preventative maintenance. I believe Dr. B when he says I have a cavity because he uses a pencil size video camera to show me in real time.
I take very good care of my teeth (yes, I floss) and I appreciate the acknowledgment from the staff. I hate (d) going to a dentist who used shame tactics on all patients, regardless of the condition of their teeth.
Dr. B and team do a great job and truly care about providing pain free and professional dentistry services, whether its a routine cleaning, or an emergency repair. I have recommended him to a couple of coworkers and they too are now fans.
PS. Love the laminate flooring in the lobby.

After going to the same dentist for 20 years, I was so nervous to try somebody new. BUT, this ended up being a blessing in disguise! I love my new dentist! Dr. B is SO thorough, friendly, and efficient! His staff is so sweet. They did a cancer check and checked to see if my gums were receding (never had that done before or, if I have, they never shared that with me). I ended up needing a filling and it was the EASIEST filling ever! Pain-​free and quick! He also talked me through the process, which I appreciated as I was feeling a little scared.
If you are a Nervous Nelly like me, try Dr. Bortoluzzi. It’ll be a breeze, I promise.