PrintStar

My first 6 orders were fantastic, then suddenly everything went down hill. I own a small invitation business so most of my orders are about 20 copies. Once I left an online review of how fantastic they are (were), things changed. It was as if they didn’t care for my business anymore. My most recent order was 75 postcards. They were printed horribly and were on basic cardstock paper, not thick enough for a postcard. I had them reprint it and although the paper was slightly thicker, it still wasn’t thick enough, and the print was grainy (I checked the PDF, it had nothing to do with my file). The lady was extremely rude and said «I don’t know what you want me to do, maybe it’s your file». Really? Then why was the last print better, just on the wrong paper? I requested a refund. The next day I went to print my newest order and they now only accept orders of at least 100 copies (the past 30 days I haven’t had a minimum requirement). I placed orders almost DAILY with them. You would think they would want to keep my business when I pay promptly and almost daily. It’s sad to see such a great store fall so quickly. There’s plenty of other print shops to take my business :)

From a graphic designer located on the east coast working for west coast clients: PrintStar is the best! John Crisp and Phan are extremely professional and accommodating. They have a very quick turnaround for quotes and for printing too. Customer service is the best I’ve seen around. Quality work, fair prices. Keep it up!

I had to recently print a huge research poster for a conference and found this place based on excellent reviews. Since it was my first time at their office, one of the guys really helped me out and was patient in answering all my questions. Their turn around time was fast and the quality of the poster was great. They do offer one day service as well which was great for my situation. I also availed a coupon through Unilocal,which helped bring down the cost, but I really wish they would offer a reduced price, especially for students like me ! So the 4-​star review instead of 5 !

Working in marketing, PrintStar is a godsend. They are quick, reliable and have amazing ethic. They will work with you every step of the way and even go out of their way to ensure you are happy with the end product. Not sure what I would do if I didn’t have them as a partner!

Wow, you should really get to know John Crisp and his team at PrintStar. He’s one of those rare, genuine, honest people I love doing business with. Quite possibly the most trustworthy guy around.
I met John back when I worked at a huge corporation where he handled all of our massive print jobs. We were very picky customers with complicated demands and tight deadlines. PrintStar came through for us every single time.
And then John printed programs for my grandmother’s funeral — and didn’t charge me for it. How awesome is that?
You could probably save a little money and go somewhere else, but you’ll never good reliable service like the kind you’ll find at PrintStar.

My go-​to for all my printing needs!
As a graphic designer, I’ve worked with many different printers and PrintStar is definitely among the best. Great customer service, prompt turnaround, always accommodating, and quality work that is fairly priced.
Is there anything else you would look for in a printer?

Best Printer Ever!!! Do not walk — RUN to have your work done by John & Brad they are professional, on the dot prompt, pay enormous attention to detail and if that were not enough stellar human beings!!!
Cheers for PRINT STAR NOW — 8504 Commerce Avenue — call: 858−566−2536 NOW.
Jude Artenstein/​Doggie Street Festival

Excellent service, and top quality work… will recommend them, and will continue to use… them…Bill-GoodWorks Building Services

Printstar is AWESOME!!! They are so fast, professional and helped walk me through things. Crystal is great to work with. The quality is always top notch! Thank you Printstar! Looking forward to doing more business with you.

Thank you, PrintStar! You did an amazing job on the business cards my company needed and the turn around time was fast! Phan was awesome and very easy to work with. I will definitely be referring you to those I that could use your services. :-)

They were fast and helpful! I would definitely use them again!

Excellent service! Listen to client’s need! Love the people working there, super friendly. Print quality and turnaround time are superior then another printing company I had work with. PrintStar is the one to work with !

We have worked with PrintStar for at least 5 years and have never been disappointed! Their staff is friendly and always willing to bend over backwards to accommodate our requests. We have used PrintStar to create large retractable banners for us and for multiple other print projects. The retractable banners have been a huge success at our events and we have received many compliments. We plan to continue using their services!

PrintStar is awesome is all I can say! I’ve known the owner for several years and he’s as approachable today as the he was on day one. He really values my business and even checks in on us when we don’t have any printing needs.
If you’re looking for a printer who cares, has great rates and great turnaround time then you’ve found your printer!

We love PrintStar. They are so nice and do such a great job. We are a small startup on a tight budget and they accommodated our many requests for estimates as we figured out what our product would look like. A proof is not just a formality with them — they are dedicated to making sure we get what we want.
Now that we have everything dialed in, reprints are super easy. And the first thing people say about our printed pieces is how great they look. And did I mention how nice the people are?
It’s the convenience of a quick print with the professionalism of a large shop. I’ve worked with both over 15 years of marketing agency work — PrintStar is the best.

Best service! Crystal is so nice and professional! I gave her a vague idea of what I had in mind for cards, and she came up with a great design. It was affordable, fast and overall a great company. I would definitely recommend print star for all your printing needs!

I have had 2 situations in which, totally caused by me required extra special customer service. In both situations, I was dealt with immediately via phone and email with quite possibly the best customer service that I have ever received by any company EVER.
Quick turnaround, amazing pricing, wonderful to work to with, and just… Thank you. Thank you for being awesome Print Star. I don’t live in San Diego, and I will continue to use them now for all my printing needs.

I cannot recommend this place highly enough! From the beginning the lady that I worked with (Crystal) was very very helpful. I was afraid coming in that they would not print my project since it was so small but Crystal treated my project with the same care and respect as a large commercial one. She even helped with formatting my portfolio so that it would print correctly, a time consuming thing that she did not have to do. Oh, and did I mention she was more than happy to do it? I didn’t feel rushed at all and Crystal made sure that I was satisfied with everything before I left the project with her. I dropped it off on Monday morning and picked it up Wednesday afternoon… no rush change. The prices and the quality of the prints of this place are impressive and the turnaround is unmatched.
All in all, I am HIGHLY impressed with PrintStar. It always pays off to do business locally and this print place is no exception. I will definitely be back and will recommend PrintStar to all my friends and family, as well as any students in the San Diego area! Thank you so much Crystal, can’t wait to do business with you again :]

There isn’t anything I can say that hasn’t already been said here. Obviously this is the place to satisfy all your print needs. I have been using them for years and have never had anything but 5 star experiences. John Crisp is a wonderful businessman and will do whatever it takes to make his customers happy.

Highly recommend. I’ve done 3 jobs with them… flyers, table tents, and business cards.
High quality, great price, and fast turn around.