Presidio Cleaners

I am massively disappointed in the alterations services at Presidio. First of all, they will not or can not provide an estimate for their services. I have had two articles altered there, so I am fairly certain that this is their policy. However, for a simple hem alteration for a bridesmaid dress, I was told that I would receive a call 1) with the estimate and 2) when the dress was ready. I got neither. Instead, two weeks after dropping off the dress, I tried to call, with no answer. So I went to the shop and see my dress hanging in the front of the store. Price for hemming — $ 50! Can you imagine? And without any notification whatsoever? I have a lot of dry cleaning, but after these experiences, I have zero interest in going back, no matter how close it is to my home.

Great place and love the service. Only place i will ever go… Thank you very much

This is an excellent family run business. I’ve been in San Diego 40 years and found this place about 4 years ago. They have always been helpful, never lost an item and everything has been consistently expertly cleaned and pressed. I highly recommend them.

My whole family comes here and we love this place!
This is a family owned business and businessses like these are the ones I like to give my business to!
We are all treated with the best service, they know are names and numbers for the computer system! Can’t beat it! :)

I brought in a suit here because my friends mom said that it might offer same day service. I came in around 11:30 and the lady said that she wouldn’t be able to dry clean it that fast but that maybe it could be hand cleaned.
10 minutes, $ 10.00, perfect in-​and-​out job. Thank you!

I got my whole suites wet with «Soy Sauce» yes, my whole suites with red Soy Sauce. But These guys removed all the stain with no extra charge. I dont know how they did that but it was amazing!!!

We’ve been going to Presidio Cleaners, and only Presidio Cleaners, for over 4 years now. And have nothing but compliments for them. The couple who owns it are really sweet and while their son isn’t always Mr. Congeniality, he’s fine. I always get the impression that maybe he would have preferred a different career path but he’s never really been a problem. Their work is great and the Mom knows us every time we walk in or by. I am really kind of shocked at the really negative reviews since our overall impression is so positive.

If i could make this guy go out of business i would. Anyone who is sick & tired of this Lame A-​Hole mistreating you should call the BBB (Better Business Bureau) like I did. If the BBB has enough complaints they will put this place on heavy review & even lock down/​out of business.

Always clean, always professional, always gets out stains (even ones that other cleaners haven’t gotten), always friendly. I also love that they are family owned and run. This is a reputable place I trust.

I have been going to this dry cleaners for many years. Although they are courteous and friendly, they DO NOT KNOW how to process credit cards. They have on several occasions punched in wrong charge amounts and then did not know how to correct and credit the mistake! After going through «banking hell» in getting the incorrect charges reversed, I AM TAKING MY BUSINESS ELSEWHERE. THE DRY CLEANERS IN MISSION HILLS ON LEWIS MUCH BETTER.

I don’t know why they have such a poor rating. well hopefully my review can boost it better… been going here since 2002. Its a family owned business. You usually see papa and mama working hard, but dressed well. Mama always remember my face.
I think unfortunately the other stars (or lack there of) come from their spoiled son– i think his name is Bahi. he’s improved considerably with his demeanor, but hopefully he’s not the representation of their business.
I’ve sent everything here from the regular «don’t want to irons» to «i paid a lot of $ on this so pay the $ to dry clean it» … they also do alterations.
one thing i like also is that i am able to bring back my wire hangers and they’ll take them back. Love it. I think also they are certified something eco. can’t remember.
the Mr and Mrs. work hard, and its them. i recommend and actually still have yet to find one closer to me. They are a bit higher priced, but somehow i trust them. Basically they have yet to do my dirty. hehe
check em out, drop off your dry cleaning and go grocery shopping next door!

THE OWNER REALLY IS ANTI-​SOCIAL AND UNSTABLE. THE OTHER REVIEWS ARE RIGHT.
I dropped off a few shirts and came back to pick them up a few days later. The guy behind the counter asked for my phone number to locate my items and gave me a total to pay before producing the shirts. I asked to see the shirts first.
guy: «You mean you want to SEE the shirts before you PAY for them?!!»
me: «Yep.»
He gets angry and goes to get them. He puts them on the rack in front of me and they look fine.
I give him my card and pay. He swipes the card and I sign.
guy: «You know, you have to PAY whether they’re READY or NOT.»
That’s a shame. The shirts were fine, but that guy really had to go out of his way to be an asshole and lose my business, even though I was fine with the job they did on the shirts. I couldn’t be that rude unprovoked to a customer or client if I tried.
I can’t believe this guy can be anyone other than the same psycho mentioned in the other reviews, unless he has a brother or something with an even worse attitude.
The funny thing is, when I signed on to write this review, it looks like most of the people have had even worse experiences with him than me.
I think he’s in the wrong business and should maybe try something where he can better express his anger at humankind.
I would greatly appreciate a referral from anyone reading this for a dry cleaner that does a great job and can also actually interact as a person.

I admit, when I pulled in to the spot in front of the cleaners to drop off the dress, the guy behind the counter watched to make sure I was not an Albertson’s shopper using one of the very clearly marked dry cleaner’s spots.
Dropped off my dress on Wednesday, guy told me I could pick it up Saturday unless I needed it sooner for something special. I picked it up today, (Monday) and it looked better than when the dress was brand new! Quick transaction, not too pricey, all in all, good job!

I recently moved to the Mission Hills area and have been to this place 3 times in the last 6 months. The first few times I had a good experience. That said, I have a gripe with this place after the last time I picked up my clothes (this week).
I started a new job six weeks ago, the week before I started I dropped some stuff off here. Since this place CLOSES AT 6 PM, it is difficult for me to make it here after work in the evening. For that reason, and a few other minor ones including general forgetfulness on my part, I didn’t pick up my clothes for 6 weeks. I received, what can only be described as an angry phone call Monday morning from a man I think is the owner. He aggressively demanded why I had not come in to pick up my clothes and threatened to dispose of them, before I could say anything. When I tried to explain (I was out of town, started new job etc…) he cut me off and asked when I was picking them up. I said that I’d come in as soon as I could, before work since they closed at 6 (I had actually tried twice already but was a few minutes late). He said «OK fine.» and hung up. Not exactly what I’d call a «courtesy» call especially since it was the first call I received about that load of laundry.
So I went in Tuesday morning to pick up my clothes and I believe the owner’s wife was at the register while the older guy (that one I assume is the owner and called me) was talking on the phone. When I tried to pay with my Chase card, she said that they could not run cards while the phone was in use and that he was calling someone long distance. I made a joke about writing off long distance bills, to which she gave me a knowing laugh. I told her I had no cash on me and offered to walk next door and get some $ back at Albertsons. I did so, and returned less than 5 minutes later and the guy was off the phone. Not cool.
The Good: OK turn around time, decent prices for San Diego dry cleaning, accessible location with parking every time I went. The afternoon guy (seemed like son of the owners) was cool. This is why had to give 2 stars still.
The Bad: 6 PM closing time seems early for working professionals.
The Ugly: The customer service from the owner was atrocious. I can’t remember the last time I was treated that badly by a small business owner.
This place inconvenienced me enough so I’m not going back.

This place is interesting…
I can’t quite figure out the guy that works there but whatever, I’m not there to figure him out, I’m there for the dry cleaning. Not that I’m imposing there is anything wrong with him, he’s just not your typical face to your local cleaners.
Back to the the dry cleaning…
I’ve tried another place in Mission Hills which I won’t be back to after not only charging me $ 12 for a sweater and a dress, but they didn’t remove any stains from it!
I’ve since then tried this place a couple times and it’s been a lot better priced and returned back to me Clean! Wow, what a concept:-)
I’ve never been there for alterations so I can’t speak on their behalf but if I did need something done, I would go to my tailor not dry cleaners for that.

These folks are awesome. We use them for antique linens mostly, and they always do a great job at getting out stains while not destroying the item. And after all, isn’t that the point? We don’t use them for everyday clothing, but that’s only because we are too cheap to own a lot of dry-​clean-​only stuff, but I’m sure they’d do a great job on your run-​of-​the-​mill dress shirts, pants, etc. They would get a 4.5 stars if I could.