PostalAnnex+

I’ve been there two times and the staff cannot be better. Super friendly and helpful on all the doubts you have and they even make recommendations to make your shipment easier. Great service !

New ownership took over.
I used to do a lot of business with them because Joe and Mirella (the two main employees) were so friendly and neighborhood/​community like. The new owner cam in, fired a very good employee, and changed everything around.
The new owner nick and dimes… charges for pulling up emails, etc. I would rather give my business to smaller and family like environments like this used to be, but a good lesson to the new owner is that if you want your business to fail, treat your best customers badly. This place has lost its charm and the new ownership wants to nickel and dime things that used to be free of charge.
Penny wise pound foolish. I have spent over a thousand dollars a year at this place for the last 4 years as I have a home office and need a facility like this.
The owner jacked up prices on services that used to be free (he tried to charge me 2 dollars for opening an email that had something to print… charge me for the printout but 2 dollars for opening an email is a slap in the face to a good customer)
I feel bad for the employees since the ownership changed, the place has lost its charm.

I had an emergency print job I needed for a conference I was attending at the Gaslamp Westin. The staff was professional, friendly, helpful, and prompt. Communication was excellent, they delivered to the hotel, and the price was about half what I would have expected to pay at Fedex. What more could I want? Nothing.

OH NOOOOO what happened to this place? I moved away from Gaslamp for 8 years, just moved back to last week. I use to go to this Postal Annex for all my gifts and cards it was so convenient and had such a large selection-​walking over was a convenience.
Now its lacking so much, it seems there are different owners that simply don’t do the same excellent job of the gifts/​cards they use to have. What a shame since I am again within walking distance, I will need to drive out of my way…

Love this place! I’ve had a box here for about 5 years. They know you by first name. So friendly! I also love all the fun stuff they get in!!!

These people make it easy to ship, and are open to give you options on shipping days and cost. I love coming here because when I ship with them I get my email confirmation on shipping status sent and received. And when you are a business gal like me sending stuff all over the world it great to have these guy a couple blocks down.
Thanks everyone.

I arrived around lunch time on a Monday to mail a shipment and the line was out the door! I was reconsidering whether I should come back at a different time, but I decided to tough if out. My wait was less than 5 mins, service was fast and efficient. Yvonne was super friendly and helpful and more than happy to take $ 3 off for checking in as advertised on Unilocal.The location is ideal and is filled with the cutest inventory, it’s hard not to buy something! Will definitely be back for all of my postal needs!

First time here, Yvonne helped me. She was so helpful and sweet. Great service, thank you!

The people who work here are the BEST! I rented a medium PO Box for two years and it only put me back $ 250.00-$ 300.00. Which is pretty reasonable, considering the fact that the poor employees have to deal with me calling all the time to see if a particular piece of mail has arrived. Lol. They never seem to mind. If you need anything mailed or need a mailbox, go here.

Awesome service and great prices! No long wait like the post office. Definitely recommend this place.

Excellent customer service. I just got a simple copy here. The staff was super nice. I definitely will come back for more services.

Excellent customer service and friendly staff. Always a pleasure walking in there. Staff is knowledgable and friendly. Will continue using this location!

Desperately needed a notary and the Postal Annex near my hotel didn’t have one on premises.
This one did and I got my document notarized and Fed Ex’ed within minutes.
Sure, the Fed Ex was pricey but when you need something for a real estate transaction in NYC, you’re willing to pay the price.
Service was fast and friendly. I recommend.

Fast in and out

The GREAT staff makes this place.
Thanks to all those at the helm sailing this postal ship to the land of packages full of opportunity!

It’s nice to have a shipping place within walking distance. Everybody who works there has always been very friendly and super helpful when I go in for my shipping needs. I appreciate that they’ll take the time to help me box items up, ensure that everything is safely and securely packaged, and then work with me on finding the best, cheapest shipping option.
I’ve had to purchase some of the cards that they have before shipping, and I like the selection of items. I can usually find something that’s a good fit for the occasion, and the prices are right. The fact that they have pens handy, so that I can scribble out a hasty (but totally heartfelt and poetic) note is a plus, too.
There’s no hassle when shipping items that are being returned, with a label that was provided by the seller. Fast, friendly and efficient people there. I can’t ask for more.

I have to this Annex twice. The first time I was so frustrated that I left. I called this morning to ask some questions. The woman on the phone sounded so flustered. She said she was busy. I simply asked if there was another Annex downtown and if so could she give me the phone number. She said she was too busy. Good grief! 2 seconds to give someone a phone number. They should have a list by the phone! Will not go back!

I was so impressed by this place today that I had to write a Unilocal review! I walked in with a big package of large photo prints that I needed to mail to a bunch of different people. I wasn’t really sure how I was going to send them safely so that they wouldn’t get crushed and ruined. The staff was so friendly, knowledgeable and helpful — it was the sort of service you tend not to see very often these days, especially in the city. The staff member who helped me showed me the right packaging to buy, helped me package it up, dealt with my anxiousness and multiple requests, and got everything shipped quickly and efficiently. I really didn’t know what to expect walking in, especially after expensive FedEx and their lackadaisical employees in Hazard Center, and the downright rude and cranky USPS employees in Linda Vista, but I will definitely be returning to Postal Annex to ship things in the future.

I’ve learned to avoid the post office whenever possible and luckily I have the PostalAnnex a few blocks from my place. As the other reviewers say, the staff is always cheerful and super friendly. They are very knowledgeable in different shipping methods and have great suggestions on what works best. They make keys too!

I’ve had limited experience with Postal Annexes, but if you would have asked me what I thought the customer service would be like before entering this one I’d have guessed it to be similar to that of the DMV. Man was I wrong!
I had to return a Cox Cable box the other day, and it was a rather pleasant experience. Not only was the woman working the counter very nice, she even gave me change to fill my meter while she put together the paperwork citing how brutal the local meter maids were.
I didn’t need them for much that day, but just on shear politeness if I need a Postal Annex of the future I’m heading to this exact one.