PostalAnnex+

Located next to Sab-​E-​Lee in the Von’s shopping center off the 56/​Black Mt. Road, they offer $ 10 notary. Which is the only service I’ve used. You can drop off your UPS packages here too.
Don’t park right in front of the store. Very tight, you’ll get dinged. Ours did.

Misplaced a Target gift card there ($ 50!) over the holidays. Instead of tossing it or using it, they went through great pains to track me down, including going to Target and following the trail to Vons, next door. Honest and trustworthy with this, I’d trust them with my packages!

Don’t bother to go there for their passport picture and notary services. They prioritize other services. On 12/​15/​2014, after I picked up my kids from school and met up with my husband there at 3:40 pm. My husband was there bit earlier and asked the blonde lady if they do passport pictures and notary services, and she said yes, we do. He said ok my wife and kids will be in 2 minutes, then suddenly when I arrived there is a line. We waited in the line for 40 minutes, then finally our turn came up. The orange haired slim guy said oh there are boxes over there, so we can’t do it. My husband got upset and said why didn’t you tell us at the beginning and of course the both employees seem to be overwhelmed with long line and couldn’t meet our needs. We left and vowed not to come back. I was hoping to get it all done and get my package mailed with Fed Ex by 4 pm. Instead I went to Kinko’s and they took care of it less than 5 minutes.

I have use this place a few times for Notary services and mail. The owner Ricky offers one of the best service and is very passionate about helping others. I have gone to this store on numerous occasions and have always observed Ricky communicate with his team and clients with passion. After using their services over the year’s I have gotten to know the owner’s very well. They care about their clients and are very involved in the community.
I look forward to continuing to do business with these guys for as long as I remain in San Diego.

DO NOT HAVE YOUR PASSPORT PHOTOS TAKEN HERE!
They were somewhat blurry, and when I questioned the attendant she said with confidence it will be fine.
I had the very first appointment at the passport agency. I would have been in and out in less than 30 mins. When I got to the window they to me the photos were no good! I had to drag my 3 kids to another passport photo place, wait, lose my spot in line, and get back in line because I lost my appointment! I sat at the passport agency for 3 and a half hours with my 3 kids, because this Postal Annex location assured me they take passport photos all the time and they would be fine. Very annoying.

As long as you deal with the owner guy this place is 5 star.
Some of the others there lack in their customer service skills and really they are just not that bright.

First off, I would like to say that I never write reviews for any kind of product or service and that this is my very first review for anything.
TL DR:
–Expensive
–Wont tell you they have a surcharge even when asked
The reason I am writing this is because I just realized, though I always had a suspicion, many franchise postal services mark up their prices. Yes this makes me kind of dumb and oblivious but I am certain there are others in the same boat who do not know and hopefully this helps them out.
I am very irked because they mark up their prices by DOUBLE what you could be paying across the street at the post office. Sure I’d understand a couple extra dollars but DOUBLE?
What makes it worse:
I shipped a few items here purely out of convenience because I also had a UPS drop off with me. When I asked the workers why their prices were so much higher than I had expected, they said maybe my box was too large and crossed a threshold. However, I shipped an item today which was very small (a watch) and had to pay over 13 dollars to ship it to Texas when I live in California. Again I asked why the prices were so high compared to regular USPS prices. They said maybe its because the particular location I’m sending to is difficult to get to. I ended up googling the topic and found out about the surcharge. I wouldn’t be so angry if franchises like this could just be honest and say «hey, yeah we have a surcharge for the convenience». Instead, they hid the charge from me (pretty much LYING) and there is never an indication of it on your receipt.
Needless to say, I will still be dropping off my UPS drop offs here. But I will gladly take the 30 second drive down the street to the local post office to pay for shipping anything. (Or you can process everything online and print your label at home to save money).
If this helps even one person then I will feel much better. I got buuuuurned

Location, location, location.
They know they have it and they’ll bend you over because of it and they won’t even lube you up or cuddle with you afterwards.
I brought in a file on a thumb drive to print and the woman charged me $ 2 for this «service» which took 1 minute. When I complained she told me «that’s cheap, other places will charge you $ 3» which is absolute bullshit because as soon as I left I called the UPS store and Kinkos and confirmed that they wouldn’t charge me anything.
I know this review won’t get read by many people because it’s the only place in this shopping center to get copies made/​ship things, but I highly suggest going to the UPS store near Stater Brothers if you want to deal with an ethical business.

This is my go-​to place to ship packages. In the past, it was run by some idiot, but clearly this place is under new ownership. The guy was dumb enough to ship something to MONGOLIA when it was specifically stated multiple times that it was MOLDOVA. Anyways… the girls that run this place are much better.
I usually drop packages off, which is more than easy for them and for me. However, on the off occasion that I need to actually pay to ship something, they’ve got me covered for UPS, USPS and Fedex and even DHL if I need european delivery.
They aren’t necessarily the cheapest, but it’s worth giving them my money. They’re very helpful and very thorough and give you a $ 2 off coupon your next shipment after you pay for your current shipment.

The blond manager lady with the bob haircut is kinda grumpy. I went to drop off a box to have sent back to amazon with a prepaid sticker. I waited for her to BS with a customer for 8 minutes (I was counting) only to seem annoyed that cut their conversation short. She rudely told me that I need to take the box to the regular post office. They get the extra star only because they have a mailbox slot that is convenient.

Fast and friendly service.