Poiset & Associates Pediatric Dentistry and Orthodontics

The office is great with a kid friendly environment which is a relief since my daughter had a very bad experience in the past and hated the dentist. Now she even asks me if it’s almost time to go see Dr. Brannan. The front office girls are very nice and helpful with insurance questions. Overall we love the office and would definitely recommend it.

Great modern office, friendly staff, busy-​but they run ON TIME! My daughter had previously seen another ped. dentist in town who did not so great work. Dr. Poisset cleaned up the mess and with no drama! she looks forward to going to the dentist now!

Poiset & Associates was the best experience I have ever had at a dentist and my kids enjoyed it too! As soon as we got to the office, I was greeted with a friendly smile as my kids ran off to play in the game room (they have all of my kids favorite video games) so I could fill out the paperwork with few distractions. The front office staff helped me with every question I had and properly quoted my the costs after explaining to me what was covered my insurance.
The back office staff was even friendlier! We only waited about 5 minutes, and then my kids names were called for their check up. The woman that showed us to the back kept my kids engaged and got them excited instead of nervous. When Dr. Poiset came to talk to my kids, he explained all of the dental jargon while still keeping me interested. He had amazing bed side manor.
At the end of the appointment, we were promptly checked out and sent on our way with toys for the car ride home. I loved the dental practice so much that my kids now have appointments on the orthodontist side. Thank you Dr. Poiset!

I’ve used Poiset for dentistry for my oldest and youngest children, when they needed to be knocked out for the procedure. I can’t recommend Mitchell Poiset highly enough; he exhibited utmost care and concern for my kids, including a follow up call. Based on my experience, I absolutely recommend him.

We’ve been seeing Dr. Poiset for a decade now and have never had anything but stellar experiences.
Super clean office, professional staff and reasonable prices (we are cash pay). Dr. P has a great way with kids and is just a really nice guy.
Everything you want in a dentist for your kids. I wish he saw adults.

Fantastic care very good people skills, made my son feel very comfortable… a little backround, my son has been to a few dentists and was very traumatized at the last one. Poiset and Associates really took the time to make this trip a super positive experience. Although we were not able to get a whole lot done during the appointment, later that evening my son told me mommy I like going to my new dentist. That right there makes them the best! We are off to a wonderful start! I absolutely recommend them!

I have two children 10 and 7. We have had Dr Poiset and Dr Shannan both examine my children’s teeth over the last 8 years. Both Dentists are very pleasant and great with children (and their nervous parents). I have to say that I personally adore Dr. Shannan. She is patient, answers a ton of questions and remembers my children from their previous appointments.
What I appreciate most though is our hygienist. We love Adriana! ! We also have had great experiences with the others. They are patient, gentle and can handle my well –behaved child and my child that wiggles and screams her way through her cleaning (she is much better now that she is older!)
We can book early morning appointments and we are in and out quickly and are not made to wait in either the waiting room or the chair. Their office is very kid friendly and my kids are usually disappointed that they aren’t waiting in the waiting room! I highly recommend this dental association.

Unfortunately, my son took a spill at two years old and cracked his tooth. He was very sensitive and outspoken and didn’t take we’ll to being examined. Thankfully, we found Dr. Poiset. James had poorly formed enamel on his teeth and root damage from his fall. They have been our kid dentist ever since.
The staff is great. Everything is very kid friendly. It is sad that we had to have so much dental care so young, but thank God we found this office. James is 6 and his second round of teeth are much better than the first. Now, they have a waiting room with video games, kids movies, and toys. Going to the dentist is a joy.

My little one has been receiving her dental care here since she sprouted teeth! 5 years strong and even after moving to Riverside county, I still make the commute to keep her there with Dr. Poiset. The staff here really understand how apprehensive little ones can be about Drs offices in general, more or less the dentist! They’ve always been so compassionate and informative when completing exams, X-​rays, and cleanings that it immediately calms the experience for her and that is a lot for my nerves believe me! I appreciate the reminders they send to keep her scheduled visits and appointments– very helpful! Best care she could have!

The dental staff (dentists and assistants) are amazing! My son loves coming here and has had a great experience with everyone we’ve dealt with on that side.
However, when it comes to the front office staff I am less than impressed. They can be rude, unhelpful and generally unfriendly. I’ve had more problems with them than any other medical/​dental office in my life. They have seriously misquoted prices on procedures (by over $ 1,000!), not known answers to what I felt were basic questions, said they were mailing out paperwork on several occasions and I’ve never received it, and been extraordinarily slow in their response times.
The only thing that earns this place even minimal stars is the actual dentists, assistants and hygienists. They facility is great for children… just not for the parents who need to have things dealt with!

My daughters first visit was a bitter sweet experience. The overall look of the office is pretty impressive. There are more than enough things to entertain your child and the ocean theme is very cute.
Back office experience: we had an appt. with dr. Brannan, she was very nice and thorough. She was very good with my daughter and made her feel comfortable. She made us feel like she cared about what was best for my daughter. Her assistant was also friendly. When she brought us in she accommodated to my daughter and made sure she was happy.
Front office experience: when I initially made my appt. the girl i spoke with had a bad attitude. She was giving me a hard time trying to schedule one and had such a bad tone on the phone. It made me regret deciding to go there but I figured it was just her. I never got a confirmation call till 3 hrs before my appt. which I thought was totally pointless because what use does it do to remind me the day of!!! Hello!!! Anyway, I went in and was not greeted with a hi or welcome or a smile. There were two girls working at the front and both of them looked like they DID NOT want to be there and had a pissed off look on their face. When we were checking out with another girl, same exact attitude and character. When she asked me to pay for my next appt. she didn’t say it in a way that made me want to make a payment. It was like you need to pay NOW! Ummmm ok. It’s so disappointing to see such horrible first and last impressions because I also work in the medical field and I know that’s mostly what the patient remembers about the place.
I would give this place 4 stars because the dr. And assistants were great but the fact that the receptionists had such a big effect on me even after I left makes me feel uneasy. I was gonna let it go but even while I was driving after I left I still felt Unwelcome and disrespected.
I would suggest people to go here based on dr. Review but just prepare to be rudely treated by the front.

Have been taking my daughter there for about 3 years now. The office is pretty fun for the kiddos and I don’t wait very long either which is a ++ in my book. I’ve only seen 1 dentist the whole time but she is great. They are also very patient with my 3 year old is is deathly afraid of the dentist.

If I was only reviewing Dr. Hagan I would have given 5+ stars. The staff is also very good with my daughter and the office has a lot of things to keep the kids occupied and distracted, like video games and t.v.‘s with headphones. My daughter had a terribly decayed tooth which needed to be pulled and she suffered no trauma at all.
I took one star away because of some dealings I had with Dr. Poiset years ago. We had some questions about the exact procedures my son had done and he would not talk to us. I don’t think he likes to be questioned and he is not very warm or friendly.

I brought my daughter here for a new visit to Dr Mitchell Poiset. He was thorough and in depth with consultation and care for my daughters needs!!! He did exactly as explained to us and his staff was outstanding making her feel comfortable and relaxed!!! Thanks Dr Poiset and staff!!5 star experience!

So it turns out this dentist didnt completely remove the cavity which is why the filling fell out. So upset. They put our child completely under with anesthetic and still didnt bother to take the time to do this properly. Our new dentist used local and it was no problem at all. Please do yourself a favor and shop around, and dont let your kid get put under unless it is ABSOLUTELY necessary. Way too dangerous. If they cant properly remove a cavity do you trust them to anesthetize your child? Hope they clean up their act.

the hubs usually brings the kids here, he’s low key, nothing bothers him.
i checked out and the check out lady gives me a hard time about my «copayment» and disregards the fact that my insurance doesn’t require one until they bill me.
whatevs, the kids don’t have endocarditis, and gingivitis, I should be grateful.
love the video games/​tv/​waiting room.
the docs rock, and so do the hygienists!

I want to Thank Dr. Poiset, and his WONDERFUL staff for their work and their patience with my niece (my niece has ds).
My niece cannot sit still for long periods and this staff is always making sure that my niece has books, toys to keep herself busy, or stay in the room with her talking/​playing with her until Dr. Poiset arrives.
Dr.Poiset patience with my niece, and explanation of the work performed to us is Excellent! I highly recommend this office to all my family, and friends.

It’s the dentist. It’s not supposed to be a pleasant experience; one that your kid actually looks forward to. One where you don’t have to drag your kid kicking and screaming to (wait, that was my experience).
Believe it or not, my 6 year old can’t wait until his next dentist appointment. Whether it’s the toy chest at the end of the cleaning, or the toys and video in the waiting room, he really likes it here.
I, of course, would like to believe it’s the wonderful staff and the great Dr. Poiset that makes him want to come back, but whatever it is, he’s not leaving there crying. I’ll admit that some of the front desk staff aren’t the friendliest nor the most helpful, but we generally don’t have to deal with them too much. Our dental hygienist, however, is really sweet and friendly and gentle with her cleaning. Since it’s the hygienist that spends most of the time with my son for his general check ups, that’s really important. Dr. Poiset has a friendly chairside manner and takes his time. He’s done a few unexpected fillings during general appointments and he has always done a great job and my son has yet to complain.
We initially decided to come here because my son had to have extensive dental work at 4 years old, and instead of subjecting him to multiple, torturous, painfully traumatizing appointments, we opted for mild sedation. I wanted to be close to Children’s Hospital just in case anything went wrong (which it didn’t) and 2 hours later, my son had a new set of filings and didn’t remember a thing. That’s success for me. They did spend some time discussing options for sedation and treatments, but ultimately, we made the decision for the mid-​level sedation versus general anesthesia and it was definitely the right choice for my son.
Dr. Poiset was recommended to me by a friend who also went to him by recommendation. Sounds like a Unilocal 5 stars to me!

Our children have been Dr. Poiset’s patients for 10+ years.
Our son had poor baby teeth… lots of cavaties and trouble. Thanks to Dr. Poiset’s calm demeanor and treatment our son is no longer afraid to see the dentist. He likes Dr. Poiset.
The dental assistants are also very good… treating our son very gently.
One time our son was having a dental emergency and Dr. Poiset squeezed us in just hours before he left on a vacation — he could have easily passed us off to someone else. We have been so happy with this office that we are out-​of-​network and it is still worth the added costs.

If you ever need to find a wonderful pediatric dentist… Dr. Poiset is the one for you. He is also my own daughter’s dentist.
My daughter was discovered (at only two years of age) to have inadequate enamel protecting her teeth… and to also have 8 cavities.
I went to great lengths to find a referral to someone of excellence in Pediatric Dentistry… that’s how we ended up here.
Dr. Poiset did a wonderful job on my daughter’s teeth. His office is in Children’s Hospital… and that was a comfort to me since (in my daughter’s case) she required general anesthesia.
Dr. Poiset’s work is beautiful and he is meticulous and caring. He has a lovely chair side manner… he really put my daughter at ease.
I’m always delighted to discover a dentist or a physician who is as respected by his peers (as Dr. Poiset is) and yet is approachable, kind and down-​to-​earth.