Pilates Room

Just did a class with instructor Laureen Kelly and it was a great workout. Was really stiff before and now feeling loosened up. Will be back.

It’s a pity this company has such bad customer service, I really like Adriana and Betsy’s classes.
When I initially signed up for the monthly membership I was given a hard time about a promotion they had up in their studio window, being told it had expired months prior when it couldn’t possibly have because I had only been going for a couple weeks.
Then I bought a girlfriend a promo deal which when you give a gift certificate you’re given 5 classes. I was told she had to register before receiving the classes, so she did. Now I’m being told since that deal expired in March they won’t give them to me, so I’ll have to file a dispute with my credit card.
Dee you suck at your job, stop being such a money grubbing b*tch and pull the stick out of your A$$

On Tuesday 5÷10÷16, 2 of my friends and I tried to attend the 8:30 Pilates Room class at the Point Loma location. We were on time, but the instructor had already began closing up when we arrived, there were only 3 enrolled students and I guess she was banking on no one showing up. Any who, when we entered she seemed saddened to see us, as if we had cost her a free paid hour of work, which I mean I get that it can be exciting to be paid and not have to teach a class because occasionally none of your students show up – but when they do, put your game face on and at least pretend you want to teach the class. Part of paying for a Pilates class is for the experience or else I would just go to the Pilates class my gym offers.
Any who, after we entered we found out we had accidently signed up for the Mission Valley class and not hers (our bad), but we asked if we could just attend this class and she said she could not let us. I get there are rules. We have the 8 class voucher, and so we asked if we could use one of our vouchers for this class then – we were already in the room so we felt like we might as well use on of our remaining vouchers and accept the one we accidently applied to the mission valley location was a loss. She shut down that idea real quick, and said only the three students who signed up ahead of time were able to take this class today even though the website was going to allow us to register. At that point we got the hint that she wanted to leave, and even if we got our way she probably would not have helped us get a good workout in. We left around 8:35, and when we left she left two minutes after. I don’t think she realized we were still within range to see her leave. We found this ironic because she claimed to have 3 students signed up for the class, which we saw online was true – yet didn’t even wait 15 minutes to see if someone would show up, yet encouraged us to go to the mission valley class late. Which is obviously confusing, because if the expectation is that you can walk into class late, then that requires an instructor being present. Yet she was so eager to bounce. SMH.
This was disappointing to say the least, because now my friends and I feel like we need to avoid this instructor because she was bent on closing up shop, and giving us the boot. There was no customer service whatsoever. This was only our second time signing up for a Pilates room, and we have 6 more vouchers to go and we have this sour taste in our mouths from the poor customer service. It is making us consider another Pilates studio with better customer service. There is also no one to call about this, which is really frustrating, because it would be nice to be able to confirm what the basic expectations are for the class, and what happens if you are running late – because ish happens, traffic happens, doctor appointments run late, you sign up for a new class and have issues finding it etc. It would be nice to know that they have at least a 15 minutes no show policy in place as well – so it is fair to both the instructor and the students, because if you sign up and PAY for a 50 – 60 minute session, you should be able to be up to 15 minutes late and still get your work out in. Life happens, I would hope they respect that fundamental truth.

My daughter and I both signed up for the trial. I received a email that was titled «Trial About to Expire. Sign up and only pay $ 49 a month for 1 year membership», but when you try to sign up its actually $ 59. They sent me an apology email, but it is still $ 59. Two weeks later my daughter received the same email for $ 49. They sent us another email stating that the prices have gone up and they won’t honor the price stated in the email. This is bad business and they should honor the price stated in the email. We will not be signing up now and will continue our business at a different studio.

LOVE THIS PLACE!!!
I have been taking classes at the Pilates Room Point Loma location for a little over a year now and am still completely obsessed. My body is so much more lean, strong and flexible than it has ever been! And my abs are totally bad*ss, if I do say so myself! ;)
I enjoy all of the instructors and each of their different teaching styles, so I try to vary it up fairly often. My favorite classes are the Tabata ones, so I end up taking classes with Anne, Melissa and Paige the most.
Tip: If you are new and want to take a class, check out their website first, as all of the sign-​ups are done online (they do not have a front desk).

Unfortunately, my experience with the Pilates Room was greatly affected by poor corporate management. I ended up moving prior to my one year contact was complete for reasons out of my control. I sent an email to the company asking if I could pay a fee to end my contact early, I was told yes, and then continued to be charged for the remaining four months AND am still being charged after the 1 year is over! This is very frustrating to me as I have not been able to attend any classes for a number of months.
Regarding the Point Loma location, I had some awesome experiences with a few of the instructors, but there were also times that instructors did not show up because only a few people had signed up for the class and I was never sent any notice.

Haven’t even been yet because they don’t accept payment in person at their location. Purchased the groupon (which is actually a worse deal than they offer on their website) tried to activate it so I could go to a class but you can’t go to a class the same day you activate the groupon, you have to wait until they send you a confirmation code 1^st. I have no idea how this place stays in business.

I love the Pilates room studios! I know there is no front desk or anything but it makes it so they can keep the classes cheaper! I usually have Anne here and she’s great, she doesn’t seem bored and keeps the energy up. She is funny It would be nice if they would correct form more, though. Melissa focuses on breathing a lot which is cool. Wendy is the best teacher I’ve had, but I think she’s mostly in Carlsbad (I’ve been to that location too). One time I was the only one who showed up for an evening class so I ended up getting a «private lesson» from Wendy! I love that every class is different and I’ve been coming for months!

Best pilates classes in San Diego. Affordable prices, beautiful studio and, most importantly, the best group of instructors. I love all the girls there. I mostly go to Anne’s classes because she kicks my butt every minute but keeps me laughing cause she’s so funny! I also really like Esmeralda’s classes. She is probably the youngest instructor there but she has a ton of experience. Just go try it. Your body will thank you

Website states «classes with personal attention and support»
Stopped by today to get some information and discuss my goals and if Pilates would be a good fit. As I arrived, an instructor was leaving and I caught her. She said to «go online and sign up». I said I wanted to talk to someone more about the studio. She told me that the next instructor «Ann «would be there soon and she could talk to me more. About 1 minute after she left a girl came in (there were 2 ladies for class that started at 11 am) and I asked her if she was Ann. She said yes and I began explaining that I was interested in signing up but want to find out more information. She quickly said «sign up online». I told her I know about this option but wanted to find out more about the studio. She quickly said she had to start class. Wow– what ever happened to customer service and why wasn’t this instructor on site at least 15 minutes before class? I did not feel any «personal attention and support» as the website states– I can only imagine what class must be like I felt like my business was not needed. So with this in mind I am now going to join another fitness facility down the street which gave me excellent customer service and follow– up. And I don’t have to «sign up online»!

I wanted to write this review because my first experience at the Pilates Room was very unpleasant (to say the least). I was treated horribly by one of their instructors.
I work in Del Mar (30 – 40 min from the gym) and I tried to make it as fast as I could to make it to the 6:30 pm class. The location is a bit confusing since it goes straight to the Pilates room and there is no office, at first I thought I had ended up in the back parking lot and that’s when I tried to look for the «front entrance.» I was hoping to find an office so that someone from the Pilates Room team can help me sign up because I had not been able to do so online (I bought a Groupon coupon) — I believe I’m tech savvy and smart enough to be able to figure it out on my own but for some reason I was not able to do it. I have bought many fitness coupons in the past and for every single one of the them, the gyms had to manually enter my coupon information for me to be able to sign in on my own in the future, so I thought this was no different.
I proceeded to enter the room (I was 5 minutes late after trying to look for the «front entrance»), the instructor let me in. I told her it was my first time and that I had gotten lost, I figured we would deal with signing me in after the class. At the end of the class, she approached me with her phone to try to sign me in and I began to explain that I had tried to do it online myself but it would prompt me to entering my credit card instead of giving me the option to enter my coupon number — I could not even finish the sentence I just typed, she cut me off very rudely and told me that I had taken a class I should not have been in and that for all intent and purposes I was not there that night (last night) because she would get fired if her boss found out I was allowed to take a free class. I was appalled by what I was hearing, I had zero intentions to take a free class, for all I know I paid for my coupon, all I was looking for was for someone from your team, who does this kinds of things every day to take a few minutes of their time to help a new member/​customer. She proceeded to try to explain how to do in a very rude manner with an elevated voice, looking flustered and acting annoyed. I tried to explain what I had tried to do online that did not work, she then told me that I had done it wrong and that I did not follow instructions properly. At that point, I could not believe how she kept treating me so I stopped trying, I remained quite and decided to leave and never come back again. Unfortunately it did not end there, as I was walking out of the room, she said, «and you need to get the right socks for this class, you can’t have regular socks» — she almost yelled it across the room (I was close to the door and she was on the opposite side) — I had never been to a Pilates class before, this was my first class, I didn’t know about the gear — I was expecting to find all that out in my first class but not this way.
Trying Pilates for the first time at this gym was the worst gym experiences I have ever had. She had a way to make me feel unwelcome, unintelligent, very uncomfortable as well humiliated since there were other students standing around us watching us. I’m contacting Groupon today to get a credit for this coupon because I don’t plan to come back to that gym ever again. Needless to say, coupons are today’s way of trying a gym before committing to a membership — I currently have a $ 120 cycling membership. I tried that place by getting a coupon first, so the gym could have potentially lost a new member!

I’ve been taking clases here for about 8 months now. And I love it. I try to schedule my classes with Melissa, I have taken clases with almos every instructor here and I find her to be the best.

I love Esmeralda’s classes! She is seriously the best– last wednesday’s workout had me sore for 2 days– she always varies up so its never the same — she really challenges me and for the price of this place i love it. Ive taken tried all the other instructor’s classes as well and some are hit and miss, some very repetitive every class– so it really depends on which class you’re taking, i.e. power, mixed, beginner, etc. My faves are mixed with es and any of the power classes. The classes are never full and they have great hours– late workout times-​perfect for my schedule. the fact that there’s plenty of parking and starbucks next door seals the deal. Do wish they had a lobby or a unlimited package but other than that i love this place.

I decided to try out the Pilates Room because a lot of girls from work go and really like it, and I was needing something stretchy, long, and lean to balance out my bootcamp workouts that I LOVE. I started out with the 30-​day trial and ended up signing up for the 8 classes per month option.
My favorite instructors are Paige and Tricia, and one time I had a sub named Wendy who I really liked too.
Somehow, all the instructors I’ve taken class with are effortlessly and naturally beautiful and have really beautiful Pilates-​built bodies. Think Kate Hudson! I like Pilates enough, but I admit I don’t looove it, but these instructors are really inspiring in the body department! They all look great.
I’ve found what works best for me is finding one day a week that I need as like an active recovery, and I’ll go to Power Pilates or Pilates Mix or Arms & Abs or whatever, and then follow it up with Reformer Beginners, because I could spend an hour with my feet in the straps doing circles and getting that deeeeeep hurts-​so-​good stretch! I live for this part of class!
I only wish that they had some kind of sun shade to pull down when the sun is beating down on the reformers in the front of the room, like a see-​through one you’d see at a restaurant or something. It’d be so nice! Please make this happen! We can’t all take the reformers in the back of the room! And I wish there was a little waiting area and some cubbies so we all had a place to put our things. Other than that, I like the Pilates Room in Point Loma a lot!

Pilates Room is fantastic. I’ve had nothing but great workouts with all the instructors I’ve had. My favorite instructor is Fernanda Krueger who is very knowledgable and knows how to really run a class properly. Communicates very well and is warm and personable. Two of my weekly workouts are scheduled just for Fernanda who is a real asset for Pilates Room in Point Loma.
The pricing is a very good deal and signing up online is always smooth and easy.
Five Solid Stars. *****

Pilates Room is great! It’s nice to find pilates at an affordable rate with an extensive schedule. I’ve been taking classes at Pilates Room for over two years and was excited when they opened this studio in Point Loma close to my house. The location is ideal, because I do pilates then walk next door and do some cardio at 24 hour fitness. All the instructors are great, but my favorite classes are with Fernanda. She’s tough, no-​nonsense and I always feel like I got a great work-​out afterwards. I wish I was able to make it to more of her classes.

I LOVE PILATES! I was thrilled when they opened up this studio around the corner from my house! Its so nice to not have to pay for parking and the classes are never too crowded.
Fernanda and Anne are my girls! They both have different training techniques and are passionate about what they do. Fernanda is amazing and Anne is a breath of fresh air. For those of you thinking about joining I highly recommend taking the beginners class. Don’t think your in shape you can do a power class. Go learn how to use the reformer properly in a beginners class. It helps you in so many ways and its not rude to the other people who know what they are doing. Pilates is life changing! So Go Sign Up NOW!

I paid $ 20 – 25 for a month of classes! That was an awesome deal until I went to my first class. I teach better Pilates than the teacher I had. She just made me do a thousand crunches and yelled…12345BREATHE12345BREATHE12345BREATHE… really, really fast. There was no concern for safety and did not adequately suggest modifications to the moves or weights. Terrible experience.
If I wasn’t as knowledgeable about my body as I am, I would have left there injured due to her incompetence as a teacher and a guide. She physically pulled me and pushed me without consent and without clear instructions. I feel bad for the people who left the class confused and in pain. I consoled them afterwards and reminded them that it’s OK to remove the weights during the class.
The company’s philosophy is that weight burns calories, so they are going to pack it on and make you move FAST. That’s their recipe for success. (insert sarcasm) *Who cares how many people can’t walk the next day. That’s what they pay for, results!!* This is what drives me to do something better with my life. Not to simply be a drone that payed $ 3000 for a weekend crash course on how to make people work out to be a part of the corporate fitness world of robot instructors.

I’m not sure what the negative reviews are about because I’ve been attending Pilates Room for almost a year and have been having a great experience. I started with a $ 25 8 class in 30-​days special and loved it so much that I signed up for the all locations monthly membership. I started Pilates at my Chiropractor’s suggestion after suffering a lower back injury that he attributed to a weak core. Pilates has done wonders for my core and overall strength and I owe that to the instructors at Pilates Room. They all have different teaching techniques (some tougher than others) but focus on the same principles.
I frequent the Mission Valley, Mission Gorge, and Little Italy locations and was looking to try out the new location so I signed up for a Saturday morning Tabata class with Paige. I enjoy Paige’s classes because they’re tough but she’s excellent at explaining and demonstrating the moves, and reminding you of proper Pilates breathing techniques.
They have the more manual Balance Body Reformers at this location which I have actually come to prefer over the Allegro’s due to their ease of manipulation.
I like that this location is located in a plaza with other shops because you never know when you need to stop by Von’s or are in the mood for some Starbucks, a smoothie, or something else after class. There’s also plenty of parking which is great.
I’ll definitely be attending classes at the location more often!

This location had their grand opening yesterday. So far, I’m not impressed. But I bought their grand opening deal, so I’ll definitely go to a few more classes and update if it gets any better.
A few notes:
–I’ve been to a few pilates reformer classes in the past, but I don’t remember having to purchase «toesox» — here, it’s a requirement (they’ll let you slide the first class).
–There is no waiting area — you’re just supposed to wait outside if there’s a class before your class. Good thing we live in San Diego!
–They’ve extended their grand opening deal for another week — $ 19 for 8 classes in a month.
–If you have an injury, be sure to speak up. They won’t ask.
–Plenty of parking spots, but it gets busy with the after-​work crowd at 24 Hour Fitness in the same plaza.