Park ‘N Fly – Lot 1

We normally have our kids take us the the airport but with a short weekend trip and a 6:30 a.m. take-​off, we decided to drive ourselves. Since it was last minute, I didn’t research or look for coupons. Bad mistake. We entered the Park and Fly garage and found it was probably the most expensive one we’d been to – $ 20.00 a day – but didn’t have time to shop. Trip there was fine. The driver told us they come by every 5 – 10 minutes so we didn’t need to call for pick-​up. Upon landing we made our way to the pick-​up spot. A shuttle was there immediately but he didn’t service the garage and assured us someone in a van was right behind him. Fifteen minutes later, after seeing him go by another time, we called. They would be right there. Another rider joined us who had called 15 minutes earlier. He said he had a discount coupon which meant he would pay $ 5.00. Another 5 minutes when the original shuttle came again. He said he would call dispatch again. Five more minutes went by when we were finally picked up in a nearly full van. After getting our car we explained our problem to the guy who gladly took our $ 52.00 and said he was sorry for our problem. Least he could have done was given us some kind of discount. We will NEVER use this company again.

The staff is friendly, generally PNF is very responsive and the parking locations have been pretty convenient in the past to the airport. Now with Lot 1 closing I need to get used to/​try the other lots (Palm Lot)? I hope the convenience and good service will continue!

It’s not worth the money you save! After getting off a long flight the last thing you want to do is sit around and wait or a bus! I have seen 4 other offsite parking shuttles, 1 company I have seen twice. A van from park n fly came by but it was only for the garage. If you are going to park offsite use a different company! And then, because they don’t run enough buses, there are a ton of people on the mini bus! And multiple stops at each lot! Don’t park here!!!

When friends can’t pick me up or drop me off from the airport i usually cab it. But this time since i took a shorter trip, and Park N Fly’s $ 11/​day was going to be cheaper than cabbing it.
Made an online reservation. Overall an easy and simple process. I had no problems at all. Printed out my reservation, drove down parked my car, guy picks you up at your car, writes the lot # and stall you are at (keep that card), takes you to the airport.
When i arrived there was a sign saying «reservations only» so i highly suggest that you make one online.
When returning. Walk across the bridge to the (i think it was called) transportation island. They pick you up, you hand them the card with your lot # and stall #, they drop you off there. It was all pretty easy. When i returned i saw the walk in rate was $ 14/​day, another reason to make an online reservation.
A few tips, Yes its not covered, so your car is in the sun all day, put up your sunshield on your windshield to protect your car a bit. The guy driving the shuttle to and from the airport was not super friendly and did drive a bit hastily, didn’t really care about that, i got to and from the airport easily and cheaper than cabbing it both ways. I tried to use a coupon code which didn’t work. I suspect its because its a code that is specific to each user when signing up for their rewards program. So that code could only be used by the person who posted the code online. I did find out that they charge extra for partial day too, its not for each entire day, its per 24 hours. So it matters what time you arrive and return.
Overall a pretty good deal, the cheapest option out there for me. The only problem i could see in the future is i saw a car or 2 double parked or parked at an angle so the stall next to them was unusable or would be a very tight fit. I understand that people don’t want others to park next to them but if the lots full and you’ve already paid online, then you’re gonna squeeze in. Not the fault of the lot. People just need to park straight and in the lines. i think there should be an additional fee for not parking in the lines when you leave, if you’ve used 2 stalls you should pay for them.
I’d use them again for another short trip. For longer trips maybe I’ll explore a shuttle service.

This is the first time I used a park and shuttle service at San Diego. I’ve had experiences with LAX’s park and shuttle service, so there were comparisons.
It is you get what you paid for. It is relatively more affordable, however, they have 2 other lots (Lot 5, and Annex) for the same shuttle. The garages use a smaller van for shuttles.
Tips/​info:
You must be at this lot at least 30 minutes prior to when you’d like to be at SAN, also leave 30 minutes open to accommodate when you’d be expected to leave the lot to get to your next appointment.
The order of pick up from the lot: Lot 1 Lot 5 then airport.
The order of drop off to the lot: Lot 5, annex, Lot 1.
You stand by your parked vehicle, and find the number of the spot. They write you a slip that you give them upon your return.
I had a 6:55am flight on a saturday. My buddy and I were there at 6am and was picked up around 6:15. The driver was courteous, but in a way also forgot that we are all in a tight schedule here. As he attempted to exit Lot 5 after picking us up at Lot 1, he saw an SUV pulling into the lot and so he made a turn following the SUV meaning to also pick up these guys. Lucky for those guys, but my traveling buddy and I almost missed our plane without realizing the need for that much extra time.
We arrived around 6:34am (!!! by this time I was feeling the need for my tums because of my churning stomach), and worry that my baggage won’t make it to my destination in the same flight if I check it in, we took my baggage as hand carry. Luckily, we didn’t pack large amounts of liquids…
Upon return, the shuttle was already at the curb across the exit which you have to get up the bridge to get across. Since Lot 1 drop off is the last stop, I would recommend leaving 30 minutes extra open, don’t expect to get out and be on your way to your next appointment.
I would use it again if I can’t find other options, but with this experience in mind.

Let’s be honest; this is a parking lot. It’s tough to screw this up, and it’s also really tough to stand out. Park ‘N Fly falls right in the realm of «average.» There’s always availability. The price is cheap enough. They have a loyalty program so you can earn free days. The drivers are generally nice. They show up pretty quickly to take you back to your car. At this point, I’m struggling to find anything else to say because, again, it’s a parking lot.

I was a little weary leaving my car here based on the reviews but my experience was very pleasant. I booked online and arrived at the lot around the scheduled time. They directed me to a nearby parking spot and the shuttle arrived promptly to take us to SAN. The driver helped us out with our luggage at the drop off and we were on our way. Five days later we arrive back in San Diego and after walking to the Courtesy Shuttle area near all the rental car shuttle pickups we waited maybe 5 mins for ours to arrive. The shuttle took us right back to Lot 1 and right to our car. Upon leaving out of the gate I gave the attendant the prepaid email confirmation and we were good to go.

Awful. They fail to tell this lot’s a barely maintained, gravel/​dirt/​asphalt parking lot that’s overcrowded and next to the freeway. The gate guard going in was rude and the shuttle was a filthy, old, beat up van. Upon return, we waited 25 minutes only to have the first shuttle driver tell us he didn’t go to lot one (his van left empty) then we had to wait for the next one to come by.
With all of the choices available, stay as far away from this garbage as you can.

We have used Park n Fly multiple times and have never had any issues. We park in the Kettner lot, which is uncovered. I always make an online reservation before hand to ensure we have a spot.
The service is quick and the price is right. We’ve never waited over 10 min for the shuttle to the airport or the shuttle back to the lot.
Check out the rewards program online. After so many days that you accumulate, you can earn a free day of parking.

I’m totally satisfied with Park ‘N Fly. Reasonable price (compared to competitors’ costs in the area) and relatively quick pick ups and drop offs from your car and airport. Plus, shuttle drivers are always willing to help with loading/​unloading your luggage. Making a reservation for your car is fast and easy to do on the website, guaranteed place for your car, and makes for quick lot entry and exiting.

It took us over 45 minutes to get out on the road — from waiting 20 minutes to get a shuttle to the shuttle stopping at other terminals and then park n fly lot 5 and annex first. There is a shuttle from park n fly only for garage (even though there was no one in his van, the driver still wouldn’t take us). The guy at check out is suppper sloooow.
I’m trying Aladdin next but if ever come back –parking at least in lot 5!

I will never go back to this place. I have now tried it 2 times. The lot is really difficult to get to.
Then they just seem to be dumb and never know what is going on. If there is one person in front of you, good luck, you better have 15 minutes, they are in no rush.
However, last night I was coming home and just wanted to get back to my car from the terminal. Took them almost 20 minutes to do a pickup. The same thing happened last time I parked there. Then, to make matters worse, the guy that picks you up doesn’t help with the bags, he doesn’t offer and he doesn’t help lift them. I had 4 and it wasn’t easy to do it myself. It was so hard not to tip the driver, I would rather he just lifted the bags and I gave him $ 5.
I thought this was really odd but the same exact thing happened last time. Done with this place!

We usually park in Park ‘N Fly Lot 1 when we travel. It’s an uncovered flattop lot. We have always booked our reservation ahead of time online to ensure that we get a reservation. On several occasions, especially around the holiday, they have been completely full and are only accepting customers who have a reservation, so book in advance!
When arriving at the lot, we have found that the shuttle always arrives to pick you up at your car and take you to the airport within a few minutes, we’ve never had to wait and we’ve definitely parked here on multiple occasions when we were running late, so their promptness is much appreciated! The drivers are always really nice, offering to help with luggage, giving you card so that you remember which spot you parked in and chatting along the way to the terminal. On a few occasions we’ve been the only passengers on the bus, and the drivers have always gone out of our way to ask about our trip, talk sports, etc.
Returning to your car is really easy as well, we always call as soon as our luggage arrives and they typically send a van quickly. TAKE NOTE: The smaller vans are usually for the garage lot, and the larger bus is for the uncovered lots. I read a few reviews with people complaining that they couldn’t get on a van that was labeled Park ‘N Fly and were forced to wait for another van, which is their system and it seems to work well (you aren’t stuck inside a van for 30 minutes while the van stops at various lots). There have been a couple of times when we’ve waited 10 – 15 minutes, but it’s never exceeded this amount of time.
Lot 1, we’ll see you next time we travel!

When headed out of SAN, they were great. We left super-​early in the morning and they were still happy to help us, chatted with us as we drove to the airport, dropped us off with plenty of time to spare to get to our flight.
Coming back was a totally different story. It took forever to get information about where the shuttle would be (on our way out we were told it would be at the airport within five minutes of us calling saying we had our bags). Once we figured out where it would be, it was so packed that my wife had to sit on the floor on one of our carry-​ons. The driver was extremely rude and complained about having more people to drive. It was a horrendous experience when we had just come off a five-​hour flight late at night and just wanted to get home. His rudeness actually made my wife cry in her exhaustion.
When we got back to the lot, we had to ask them to move some cones so that we could leave, and the attendant acted like it was the hardest thing anyone had asked her to do all day. My wife ended up doing it herself. Then as we were leaving, we had to squeeze out, since they had parked cars so close to each other in the lot and near the entrance to maximize their profits.
We definitely won’t be using them again, despite the great experience on the way out, and we recommend that no one else does, either.

Sat at commuter terminal for 30 minutes. After calling twice, received the same uncaring response, «well, they are on the way». I won’t be using them again. The driver had the excuse, «we have been busy» but that is a poor excuse.

Wally Park is my go-​to airport parking place and always has been. However, it was full when I arrived for one of my recent flights out of SAN. Rushing to come up with an alternative and not miss my flight, I decided to head over to the first place that popped in my mind: Park ‘N Fly.
Lot 1 was a bit strange when I first arrived. There was no attendant, so I mistakenly parked in the employee parking. Once I got all my stuff out, the attendant appeared out of nowhere and told me to move to a different spot. Seems a bit unorganized.
The shuttle drivers I encountered were all very friendly and chatty, even at 1 in the morning. They help you out with your bags, which is a rare service these days that I appreciate.
$ 12 + AAA discount isn’t the best price around, but they adequately get the job done when other lots are full. It would be a big help if they marked the Employee Parking at Lot 1 though.

We have used Park ‘N Fly (and what it was before it became Park ‘N Fly) exclusively for our airport parking for the last 11 years. This last experience was the worst.
We waited over 20 minutes to be picked up from the airport. Once he arrived, the driver waited 5 more minutes for other passengers and then went to the other terminal to pick up another passenger. After that, all of those passengers were dropped off first. He assisted them with their luggage. Finally, over 30 minutes later we were at our car and the driver did not even offer to assist with luggage.
I think our 11-​year relationship may be over.

The non-​existent car wash = FAIL!
I signed up for a car wash at the garage, but it did not happen. I was polite through the experience, but I communicated that getting the car wash was the entire reason I parked in the garage in the first place. There are tons of other garages and lots around, so not getting the wash really just means that I paid extra to park there for no reason.
I calmly asked why it was not washed but got no answer. The manager seemed to want to make a big deal about not charging me for the wash (yes, for the service I did not receive in the first place… gee thanks!) but refused to provide any other consideration. What a colossal waste!
HUGE FAIL!

I’ve used park ‘n fly (same company as park & ride) over 10 times in the past 3 years. The first 7 times these guys were great. The last 3 times things have gotten worse and worse.
Once I had to wait 30 minutes for a shuttle to pick me up from the airport. Another time the shuttle never showed up at all.
Some of the shuttle drivers are very nice and courteous, others make me nervous (as in «does this place do background checks?» kind of nervous).
Last night was the topper though. Last night I had a shuttle driver literally scream at me.
I was talking about how sometimes I get picked up by the yellow park & ride shuttles and sometimes I get picked up by the white park ‘n fly shuttles. I guess they hear about that a lot because he went into an angry tirade about the differences between the two parts of the company. He was red in the face from screaming by the time we pulled up to my car.
After a long flight home the last thing I needed was to be yelled at by the driver and have my bags thrown on the floor. Never again.

This review is for Park & Ride Lot #1, but it also applies to the Park & Ride Annex and any other Park N’ Fly operated lots around SAN.
I’d never parked my car at a SAN offsite lot before so my expectations were low, but everything turned out great. I booked it online prior to the holiday weekend and got a slightly discounted ($ 10/​day vs $ 11/​day) rate. That was mostly offset by a $ 3 online booking fee, but I didn’t want to chance it and not have a spot.
I showed the attendant my online confirmation to enter the lot, and as I pulled into a spot their shuttle van pulled up behind me. My driver, Tony, was extremely courteous and gave me a card as I got on that had my lot and spot number, as well as the phone number to call when returning for pickup.
Four days later I made my way to the courtesy vehicle area, dialed the number, and before I even had time to put my backpack down a Park & Ride shuttle pulled up to bring me back to my car (which was safe and sound).
I definitely recommend Park & Ride for SAN parking!