Pann Auto Performance

Okay so I read a lot of bad reviews before I went to this place and I was iffy at first. But after I went it was really chill the workers were kind and receptive of my questions, and even gave me fair prices and quotes on new wheels for my camaro. If you’re reading this go check it out I’m glad I did.

First and foremost, attitude… Greeted immediately, no elitists walking with their chin high. Felt comfortable considering I haven’t stepped into that place in over 10 years. I went to Pann because Motul had it in their website they were authorized retailers of their fluids. Probably the only place to carry all grades of synthetic liquids of Motul. Every other place was powersports (motorcycles). Took the chance and jackpot, got my oil. Great thing about it, it was cheaper than the stuff I previously ordered from online. Welp, I will return my online order. Didn’t get the guy’s name at the register, but he was really great about everything. Thanks again Pann Auto.

Best place to get just about anything for your car. Lots of stuff imported from Japan. If they don’t have, they get it. Prices are what I expect to pay… sometimes less

Can’t be bothered with the simplest of questions. I called and they had me drive 30 min to have the wrong parts. Go somewhere else.

Work on your customer service skills. One of the dude was trying to hassle me and assumed that I was some knuckle head who didn’t know how to wire stuff. I was just looking for genuine Japanese parts. obviously you guys don’t have it…

They still suck balls in my opinion
Why go to there store and get taxed nasty when you can can just order the same shitty stuff on eBay and still have to wait for shipping, might as well do it from your own home and save some time and money
0 stars if I could of put 0
Just avoid them 100% and get real parts

WELL RUN, AND AFFORDABLE ESTABLISHMENT!!!
–I have been a loyal customer here, since I can remember.
–I trust the mechanics and the owners with my car, which is a big deal to me.
–I like to go where I feel comfortable and the prices are reasonable.
–The services provided are always fast and I never feel like they are lying, adding extra costs, or telling me I need other maintenance for my car.
–I currently have an 2004 Honda Accord and would not take it anywhere else.
–I had an Acura Integra, before my current car and took it here also.
–These Japanese cars are made to last, and last, if they are well taken care of.
–JUSTIN and JEFFRO have been taking EXCELLENT care of my vehicle. I feel this car will be my reliable transportation, as long as I am bringing it to these guys!
–I would like to maintain this Honda for as long as I can. I will ride dirty in the «Green Machine», until I decide to get something newer.
–I got my Honda sometime around 2008, and it had 45k miles on it. It has been paid off for over a year now, and has about 150k+ miles.
**My last visit was yesterday, 5÷21÷15. I ordered 4 new tires the day before, and went in to have the new ones put on, the day after. The service was done very quickly. I could tell they were busy, but the appointment went smoothly and was seamless. It took about 35 minutes. Now, I’m rolling on some new tires, and they have an 80,000 Mile warranty.
**My second to last visit, was a month or so ago. I got an oil change and they replaced my power-​steering pump. It was making an embarrassing squealing noise. I left my car to hang out with my mom and take her to lunch. JUSTIN called me while we were still out and about (an hour or so later), to tell they were finished, pick up anytime. So quick!
—I will recommend to all my family, friends, acquaintances, and anyone else who seeks reliable and friendly auto service.
—I will continue to bring my cars to CAR TUNE /​PANN AUTO always:))

I’ve never ordered or purchased anything from this shop — obviously because of what I am about to type here — but I heard this place SUCKS. This place is so depressing that whenever I see a car with a «Pann Auto» sticker/​decal on it, I shake my head and feel bad for whoever the owner is. I’ve been there myself a couple times, and the main dude with the glasses at the register doesn’t seem to care about customer service. Even when I was simply asking questions about specific items I saw in the store, he would not make eye contact with me; he just kept his face on the computer or concentrated on waiting for someone on the other end of his phone to answer, giving me short answers with no explanation, as if he didn’t care.
When I went with my friend to order his Megan coilovers, the store had at least 15 minutes until closing, and the guy seemed like he was just pressuring my friend to buy whatever coilovers he mentioned, as if he just wanted to get the order placed so he could go home. My friend didn’t even know too much about how coilovers worked in the first place, so he was clearly taking advantage of him.
I also have another friend who told me NOT to go here. He said he had a bad experience with them when he ordered a set of tires several months back.
No offense but I wouldn’t mind if this place ran out of business LOL maybe if the people that work there see my review they’ll try to get up to par with their crap customer service and I’ll edit my 1 star rating.
I also have plenty of connections with many car enthusiasts, so I would highly recommend changing the way they treat buyers, otherwise I can do the favor of spreading the word about their shop’s service.

Well, I have to recant my review on this place. This guy got me for four dollars and never did any work. He loaned my car out to someone i didnt know while he was supposed to be working on it.

Found this shop and was not disappointed! Not only did they put the AMS turbo back exhaust and test pipe on my EVO, they also put blue HID lights in. Then helped me look for a pillar and pods. Not only just helped but gave expert advice on what I should and shouldn’t instal to match what I was looking for. If you’re looking to mod your car and you don’t want to get hassled by an auto shop that will put what you want on the car and not tell you how bad it is or what will mess it up later on then I highly recommend you go with no one other than Pann Auto.

Been here twice and both times had a bad experience,
I bought a walbro 255 fuel pump for my 91 civic hatchback and as soon as I installed it, it didn’t work, exchanged it and they were very hesitant to offer me another one to exchange. They made me wait a day and when I finally got it this one doesn’t work either, they had a whole box full of faulty pumps when I went. Do not come here and waste your money.

These dudes are chill and know their shit.
I’m buying Megan street series coilovers from Pann for my 2006 Acura Tsx for only $ 800. The order was placed today and should be here by Saturday.
I was gunning for Bc Racing coils for $ 950 but with the help of one of the dudes here he told me to go ahead and to with Megan’s because they’re basically the same. It’s nice to know they’re not trying those type of people who try to rob me of my money.

Great experience — ordered an Invidia exhaust and set up the install. Everything went perfect start to finish. Justin and Lee were very helpful. One of those rare great mechanic experiences.
Brian
Escondido

Havnt had any problems with these guys and I have bought a ton of stuff. Ly Hai is deffinitely the man to go to. He genuinely cares about his work and the quality of service he provides. Thanks Pann auto!

This place has good staff. The biggest thing I really hate about the place is when I get the eye from the parking lot from bystanders. Granted, I do have a highly modified car. Makes me feel unwelcome. The worst part is in the store. Loud potty-​mouth youngsters talking crap and they don’t even work there.
Fix this as it is very bad for business. You can’t be the cool hangout place and expect customers to come in and not be intimidated.

Been going hear for at least 10 years. They have been able to get what I want no matter how rare of an item it may be.

I ordered wheel spacers from fellow named Jason that works there. He told me it would take 5 – 7 business days to arrive. I call back 5 business days later, he tells me that the spacers will take a little longer than expected since it’s coming from Canada. Ok, fine with me. I call back a couple business days later, still nothing. I call back again. At this point, it’s been 2 ½ weeks since I place my order and paid for it. I talk to someone else on the phone. I forget his name, but he runs the inventory and the ordering of parts. He checks my invoice, finds that my spacers HAVE NOT BEEN ORDERED. I was furious! I was waiting around for nothing! Jason did not order my spacers, as I expected. I demanded a full refund, which they gave me.
I will probably NEVER shop here again, unless it’s an emergency and I need something that they stock right away. I will buy my parts online from now on. I really wanted to support these guys since it’s a local business, but they just do not care about their customer base. Oh you don’t know them personally? Ha! Good luck getting anything from these folks. They are terrible.
Buy online.

So I called Pann Auto Performance today for a quote on HID head/​fog lights. The person I spoke with quoted me $ 80 for the headlights and $ 60 for the foglights. I asked if that included labor and he said that it did not, but he could give me the number to call the «store in the back» to get a price for labor (of which I declined because that just sounded bizarre to me). O_​o
I then called Cartune Independent Service (without even realizing they are connected with Pann Auto Performance — helloooo same address… DUH!) and was quoted $ 75 for each head/​fog light kit, with an additional $ 150 in labor. The male I spoke with told me that they don’t actually sell the kits, but that Pann Auto «in front of them» does and they (Cartune) do the installs. It was at that point I understood Pann and Cartune’s affiliation. I advised the male of the price discrepancy to which he just flatly said, «Oh, okay, so that’ll be $ 140.00 then and $ 150 in labor»…as if nothing was peculiar. And to add to that, I believe he actually thought I would still do business with them. HA!
No, thanks. I’ll keep price shopping. So far Monumental Workx seems hopeful.
Oh, yeah, how the heck did the guy at Cartune come up with $ 150 in labor for a simple install?! Maybe he thought I’d fall for it cause I’m a girl. SILLY BOY…

After reading a few reviews here and hearing mixed reviews about this shop.
I was a bit sketch ordering parts but I figured, ehh what the hell. so i needed a specific aftermarket exhaust for my 07 Civic SI and it had to be ordered from Buddy Club and this guys dont mess around. So i put my deposit for the exhaust the guy told me it’ll take about 7 days.
So then i waited and on the 7^th day they called me and they said that my exhaust was there and ready to be picked up.
I would probably come back here for future aftermarket needs.

This is my absolute favorite speedshop. They focus on imports (Honda, Toyota, Subaru, Nissan, Mazda, etc.) and have an ENORMOUS inventory of stuff. They had the AEM meth injection kit I was interested in in-​stock today when I came in an hour before they opened, and TONS of rims, lugnuts, engine management modules, turbo timers, suspension/​chassis components, shift knobs, intercoolers, turbos, spark plugs, shirts, stickers, etc. Just tons of cool stuff any import person would love as well as LOTS of model and year-​specific parts. I got my Greddy driving gloves here years ago for an amazing price and couldn’t be happier with them.
If you’re into imports at all you should definitely stop by — you’ll probably find something cool you want, or something your car will want. And if they don’t have it, they can always order it.